Technological leaps in the last several decades have revolutionised biometrics. The technologies are constantly evolving, spanning facial recognition to iris scanning to fingerprints, to provide new levels of security and convenience. Biometrics are everywhere, from smartphones to border control, constantly evolving to meet the needs of our increasingly digital world. They are also more accurate and easier to use than ever. We asked this week's Expert Panel Roundtable: What’s new with biometrics?

In the complex world of physical security systems, standards can enable disparate systems to be combined to function together as a cohesive whole. Standards help to ensure that all the “pieces” fit together to create a clear, unified picture. More broadly speaking, standards also play a role in ensuring best practices are deployed in a range of security-related situations. We asked this week’s Expert Panel Roundtable: Which standards have had the greatest positive impact on physical security?

When a bomb detonated in the Port of Beirut, I had hundreds of employees under my care inside the blast zone. Within just two hours, I was able to determine who was impacted, understand their safety conditions, and share resources for on-the-ground support—all thanks to mobile technology. For Chief Security Officers, receiving calls like these launches a variety of protocols and necessary decision-making with the safety and security of people and assets as a top priority. And these calls are only becoming more common. Dependence on threat intelligence Mobile phones have dominated the post-COVID environment where people work from anywhere Threats ranging from natural disasters to geopolitical conflicts are becoming more frequent and complicate the responsibility organisations have in keeping their people safe. To meet these needs CSO’s are staying ahead of negative outcomes through creating a greater dependence on threat intelligence. In these times, effective, real-time risk management depends on hyper-local data from technology that is accessible, portable, and dynamic–such as cell phones. Mobile phones have revolutionised the way people live and work. They allow us all to walk around with a computer in our pocket, bringing the world to our fingertips and eliminating digital borders for over 90% of the world's population. Mobile phones have dominated the post-COVID environment where people work from anywhere and have geographically distributed teams but are also more vulnerable to threatening events. Mobile-friendly risk management platforms Mobile technology assigns workers with easy entry to data that can help keep them and their teams safe As we approach 2024, many organisations are adopting comprehensive risk management tools that empower personnel across the organisation with the intelligence and knowledge they need to stay safe wherever they are.  Mobile-friendly risk management platforms, such as Crisis24 Horizon, provide always-on awareness, on-hand threat intelligence, and immediate communications and distress signalling through location monitoring. Users receive location risk assessments and push notifications directly to their devices about nearby issues and threats no matter if they are on or off the job. While only select risk managers have complete control of the platform and all sensitive employee data is protected through encryption, the app distributes critical intel to foster a culture of shared awareness and responsibility. Thus, mobile technology empowers employees with easy access to information that can help keep them and their teams safe. Creating a culture of mobile technology adoption In the last few years, the world has proven the importance of being well-informed of risks and mitigation plans to minimise harm. However, psychological barriers tend to trump physical barriers when it comes to accessing the vast array of tools our mobile devices offer. World has proven the matter of being well-informed of risks and relief plans to minimise harm Adopting this technology and establishing a culture that enforces risk management across an organisation is a daunting challenge that demands substantial commitment from leadership to be successful. Some companies have tackled this challenge by positioning security technology as part of the organisation’s employee benefits package, such as commuter benefits and health insurance, to encourage people to take advantage of these resources and learn how to use them.   Cohesive risk management culture Technology is only as effective as the people whose actions it informs, which is why adoption and integration are so important. When a cohesive risk management culture meets a powerful technology platform, individuals are enabled to receive threat alerts and counter their impacts, letting others know when and how to take the necessary precautions to protect themselves and their team.  For more information on mobile technology and other security trends, check out the Global Risk Forecast, an annual report by Crisis24 that provides a comprehensive analysis of key events around the world most likely to affect operations in the coming year.

Frictionless systems provide access to a building without interfering at all with a user’s entry experience. Frictionless access means you can automatically pass through a gate without showing a credential or otherwise engaging, and with the system recognising who you are and allowing you to pass. In true frictionless access, everything works seamlessly, with unauthorised people obviously barred. But how close are we to realising frictionless access control? We asked this week’s Expert Panel Roundtable: Is frictionless access control a reality or an empty promise?

Trident IoT, an RF technology and engineering company focused on decreasing time-to-market for connected device manufacturers, announced the release of the new Taurus Z-Wave Series of silicon solutions. The Trident IoT Taurus Z-Wave Series will encompass system-on-chip (SoC) solutions and modules that support the latest advancements in Z-Wave technology, including Z-Wave Long Range (ZWLR) for the U.S. and the implementation of the ZWLR European specification. The Taurus Z-Wave Series will ship with an SDK based on Open Z-Wave Specification Release 2024A. “The Taurus Series gives global manufacturers access to cutting-edge Z-Wave capabilities,” said Trident IoT co-founder Bill Scheffler. “This silicon series and SDK will be the first to implement the ZWLR European specification, accelerating IoT product development worldwide.” Taurus Series silicon specifications Using the ZWLR 12-bit managing space, the Taurus Series supports networks of up to 4000 nodes The Taurus Series is based on an ultra-low power, high-performance Z-Wave SoC. The Taurus SoC solution is designed to enable Z-Wave solutions with pioneer battery life, range, and memory. Taurus Series chips feature an ARM® Cortex®-M33 microprocessor, 1MB of flash program memory, and 288KB of SRAM data memory for exceptional processing and response time. The powerful sub-GHz radios transmit at +20 dBm and +14 dBm, enabling communication over distances up to 1+ miles.  Taurus chips support Z-Wave Plus, Z-Wave Plus v2 and ZWLR, enabling the development of highly secure, reliable, scalable, and backwards-compatible solutions for smart home, hospitality, multi-dwelling units and more. Using the ZWLR 12-bit addressing space, the Taurus Series supports networks of up to 4000 nodes; Taurus chips also leverage ZWLR dynamic power control, enabling end-point battery life of up to ten years from a single coin-cell battery. Utility of IoT applications “ZWLR is a revolutionary technology, with the power to expand the reach, scale and utility of IoT applications while preserving full backward compatibility with currently deployed Z-Wave devices,” said Avi Rosenthal, Z-Wave Alliance Chairman of the Board. “This new Z-Wave silicon offering, paired with the Trident IoT SDK and design services, will enable more Z-Wave Alliance members to take advantage of ZWLR capabilities, bringing exciting new products to market faster around the globe.” End-to-end product development support Trident IoT will offer end-to-end engineering talks for new yields integrating Taurus SeriesIn line with the company’s mission to decrease time-to-market for IoT devices, Trident IoT will offer end-to-end engineering consultation for new products integrating Taurus Series silicon. In addition to the Taurus Series SDK, Trident IoT customers will also have access to an exclusive library of both Z-Wave and ZWLR device and sensor reference designs, created to accelerate the development of innovative new edge-of-property applications. Trident IoT also offers in-depth consulting from some of the industry’s foremost experts on wireless connectivity, including Z-Wave technology. “Trident IoT was launched in response to a gap in the availability of IoT product design services,” says Mariusz Malkowski, Trident IoT CTO and founder. “The demand for consultation has been extraordinary: in just six months we’ve had to double our engineering resources.” New Z-Wave products The Trident IoT lab is fully equipped and available for Z-Wave, Z-Wave Plus v2, and ZWLR end-product To support the development of market-ready products, the Trident IoT lab is fully equipped and available for Z-Wave, Z-Wave Plus v2, and ZWLR end-product compliance and testing. By providing silicon, design services, and in-house compliance testing, Trident IoT can help device manufacturers decrease the time-to-market for new Z-Wave products by more than 60%. According to Kevin Kraus, VP of Technology Alliances and IoT Business Development, Yale–Fortune Brands Innovation, “In-depth consulting services from the Trident IoT team will be an invaluable accelerator for Fortune Brands, helping us to bring new Z-Wave-certified products to market in the near future. With the launch of this new single-die silicon solution, we look forward to collaborating on new devices with next-generation capabilities, including long-range and potentially even multi-protocol devices.” Taurus Series silicon will begin shipping at scale in Q4 2024. In the meantime, Trident IoT will issue Taurus Series samples to select partners for initial testing and product development. 

Securitas UK has announced a new solution to mitigate one of the biggest risk factors for spontaneous combustion across laundry businesses. Often taking place overnight, when there is no one at the premises, spontaneous combustion is a major cause of laundrette fires which results in large amounts of damage to businesses at a high cost. Securitas UK, in partnership with Axis Communications, has provided a solution to the issue, in the form of a combination of thermal temperature cameras, optical cameras, IoT sensors, offsite monitoring and remote support services.  The end-user or business is then alerted to any unexpected temperature hotspots and the potential risk of fire. Real-time visual verification Operators have a separate optical camera installed at the laundry premises to allow for real-time The camera is pre-programmed with a series of analytics to measure a ‘maximum’ room temperature over a pre-defined timeframe. Should the analytics pick up a higher than ‘normal’ temperature, then an alert will automatically be sent to the Securitas UK Alarm Response Centre (ARC).  Operators have a separate optical camera installed at the laundry premises to allow for real-time visual verification of spontaneous combustion or fire and subsequently, the capability to dispatch the appropriate response. Securitas operator’s response The camera for visual verification can be set up in a business’s premises with a direct view of the storage containers where laundry is transferred to cool after its heat cycle – which is typically the location where most fires start.  The Securitas operator’s response is set out and agreed with a client in their SLAs, which will either include alerting the emergency services upon confirmation of a fire or require a response from the Securitas mobile guarding team to attend the site directly to assist. IoT temperature sensors Businesses within the laundry industry face huge risks to their operations from random blast Businesses within the laundry industry face huge risks to their operations from spontaneous combustion which can lead to significant difficulties in obtaining adequate insurance coverage, in the event of a fire.  This solution not only mitigates the initial fire risk but also provides scope for additional services that could further lessen risk factors for a business. These include providing fire risk assessments, fire training, fire extinguishing equipment, and the installation and set-up of IoT temperature sensors across all laundry premises. Fire hazard risks Nadine Matthews, Country President, Securitas UK said: “We are proud to bring to market a solution that solves a very real and fundamental problem for the laundry industry which sufficiently protects businesses when staff are off-duty and premises are empty." “As adequate services to mitigate fire hazard risks in laundrettes remain a valid concern, the solution we have developed and the additional services we can offer, have the potential to save UK laundry businesses huge costs in damages.”

DigiCert, a major global provider of digital trust, reconfirmed its commitment to standards and compliance with the successful completion of 31 audits within a 12-month period. These audits include a range of crucial certifications, including the SOC 2 Type II audit for DigiCert® DNS Trust Manager and the ETSI audit for DigiCert CertCentral® Europe, underscoring DigiCert's dedication to ensuring robust security measures and regulatory adherence across its offerings, around the world. Stringent regulatory requirements DigiCert is demonstrating its steadfast duty to meeting and exceeding industry standards for security In an increasingly connected and regulated digital landscape, compliance has emerged as a critical differentiator for businesses striving to earn and maintain customer trust. By successfully completing a comprehensive array of audits, DigiCert is demonstrating its steadfast commitment to meeting and exceeding industry standards for security, reliability, and transparency. These certifications validate the company’s adherence to stringent regulatory requirements and serve as a testament to its proactive approach to safeguarding sensitive data and mitigating cybersecurity risks. In an era where data breaches and compliance violations can have profound consequences for organisations and their stakeholders, DigiCert’s unwavering focus on compliance underscores its position as a trusted partner. SOC 2 Type II audit  “Congratulations to DigiCert for completing their SOC 2 audit, a widely recognised signal of trust and security," said Steve Simmons, COO of A-LIGN, a major provider in cybersecurity compliance, adding "It's great to work with organisations like DigiCert, who understand the value of expertise in driving an efficient audit and the importance of a high-quality final report." “Maintaining our focus on compliance isn't just a regulatory obligation; for DigiCert, it's a strategic imperative that sets us apart in a very competitive landscape,” said Brenda Bernal, Vice President of Compliance at DigiCert, adding “Achieving certifications like the SOC 2 Type II audit for DNS Trust Manager and achieving approved status on coveted trust lists not only demonstrates our proactive approach to meeting industry standards, but also reassures our customers that their data and digital assets are safeguarded with the highest level of security and integrity.”  DigiCert DNS Trust Manager The SOC 2 Type II audit for DigiCert DNS Trust Manager was conducted by major compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 2,500 global organisations to help mitigate cybersecurity risks.  Established by the American Institute of Certified Public Accountants (AICPA), the SOC 2 examination is designed for organisations of any size, regardless of industry and scope, to ensure the personal assets of their potential and existing customers are protected. SOC 2 reports are recognised globally and affirm that a company’s infrastructure, software, people, data, policies, procedures and operations have been formally reviewed.

Genetec Inc., a pioneering technology provider of unified security, public safety, operations, and business intelligence solutions, announced the launch of “Powering Innovation 2024: A Genetec Empower 360 Roadshow”. The Middle East tour will spotlight the company’s product roadmap, featuring the latest innovations and strategic vision for the future. In partnership with Axis Communications, HID Global, and Ipsotek, the event will commence in Doha on May 2nd, followed by pivotal stops in key markets such as Abu Dhabi on May 13th and Riyadh on May 16th. Evolving trends and best practices Delving into crucial topics impacting physical security professionals, this roadshow will feature Genetec’s experts exploring biometrics, video analytics, and access control solutions that go beyond the door. Central to the discussions is the exploration of a unified approach to seamlessly integrate these solutions. Central to the talks is the quest for a unified policy to seamlessly integrate these keys The event will cover important themes around the state of regional physical security and the evolving trends and best practices for safeguarding assets and infrastructure. Attendees will gain exclusive insights into the latest Genetec technologies, upcoming product launches, and strategic initiatives shaping the industry landscape. Additionally, they will have the opportunity to engage in live demonstrations of solutions and connect with both industry experts and partners to explore emerging trends and technologies. Future of physical security "At Genetec, we're committed to shaping the future of physical security and public safety through innovation and collaboration," said Firas Jadalla, Regional Director – Middle East, Turkey & Africa, Genetec Inc. "Our goal is to equip our customers with the resources and knowledge they need to effectively navigate the complex world of physical security. The upcoming roadshow is a testament to our dedication to empowering professionals with cutting-edge solutions. In collaboration with our long-standing partners, we hope this event paves the way for a safer, smarter tomorrow." Advanced security capabilities The “Powering Innovation 2024: A Genetec Empower 360 roadshow” will also showcase Security Centre SaaS, a massively scalable, open, and unified software as a service (SaaS) solution. The new offering combines access control, video management, forensic search, intrusion monitoring, automation, and many other advanced security capabilities. 

Creating a calm learning environment where all children feel safe is a challenge for secondary schools, and for new students, in particular, they can be an intimidating place. Badly behaved pupils can disrupt others and sometimes will damage school property. Advanced detection devices, can tackle anti-social behaviour and problems associated with increasing numbers of students that are vaping. By installing a smart sensor schools can ensure that staff time is not consumed by a minority of troublemakers. These can be placed discreetly in private areas, such as school toilets and changing rooms, that would be unsuitable for video camera surveillance. Aggression detection feature Schools have found that the increasing number of students vaping within its toilets becomes a difficult issue to manage and is often associated with anti-social behaviour but monitoring can help. An aggression detection feature allows for the monitoring of anti-social behaviour. By applying machine learning a smart device can learn what the normal sound levels are and alerts when a threshold above normal is detected for a specified length of time.  An aggression detection feature allows for the monitoring of anti-social behaviour The device can then pick up when a number of children have gathered together, students shouting, signs of fighting or pupils potentially being bullied by others. An alert will be sent by email to designated staff when abnormal noise levels are detected and action can be taken quickly. This means that perpetrators of aggression against other students or those vandalising school property within toilets can be stopped and dealt with as soon as an incident occurs. Being able to do this should act as a deterrent but also mean that repeat offenders can be dealt with more effectively by the school. Most advanced monitoring devices Security and monitoring firm has been aiding schools in Worcestershire and elsewhere Security and monitoring company, Ecl-ips, has been helping schools in Worcestershire and elsewhere, by supplying one of the most advanced monitoring devices, the HALO Smart Sensor. John Speller, Facilities Manager at Hanley Castle High School, near Malvern, reported that after installing the monitoring devices, “We have really cracked down on antisocial behaviour in our toilet blocks.” Matthew Carpenter, principal at Baxter College in Kidderminster, said: “It has transformed the amount of antisocial behaviour in toilets, children are more confident in going to the toilets. It has also reduced the number of students asking to go to the toilet during lessons.” Vapes laced with THC Meanwhile, there have also been concerns by schools about vapes laced with THC, with some Burnley school children reportedly hospitalised last year. The HALO is the only vape detector on the market that can alert and differentiate between vaping, vaping with THC and intentionally masking vaping behaviour, for example, by using aerosols to cover up vaping. Charlotte Slattery, Deputy Head Teacher at St Joseph’s College in Stoke-on-Trent, said she would recommend the HALO Smart Sensor to: “Any schools who are struggling to get on top of vaping in schools, or indeed aggression, in the toilets.”

With approximately 29,000 employees worldwide, Amdocs is a pioneering global software company providing services and solutions to communications and media companies. When building a new campus in Ra’anana, Israel, their large site with four office buildings and three underground floors required a door closer solution tailored to every door, considering their different size, type, and usage. Finding a single supplier to meet all their needs was a challenge, but they succeeded.  Site requirements This new site required reliable, flexible door-closing solutions tailored for use at several hundred doors of multiple types: fire doors, public entrances, high and low traffic, and many more. For such a complex project, they also sought trustworthy specification support from an established, experienced manufacturer with a proven track record and a team with local knowledge.  Door solutions across campus Requirements included full support for choosing, supplying, and installing solutions for doors across the campus “ASSA ABLOY has many access solutions related to openings in the building, including door closers. I am pleased that our project specification team was able to provide the right solutions for our customer’s requirements,” says Avi Kimhazi, Managing Director at ASSA ABLOY Israel. This included full support for choosing, supplying, and installing solutions for doors across the campus. ASSA ABLOY’s expertise and advice were always available.  Product portfolio to meet the individual needs The vast range of available ASSA ABLOY Door Closers, Electric Strikes, Locks, Panic Exit Devices, and other products ensured every opening at the Amdocs Park campus was equipped with its ideal solution, without compromises.  Certifications including fire compliance across the full range help to remove regulatory worries for specifiers and facilities managers.  Cam-Motion technology Models supplied include ASSA ABLOY Cam-Motion® Door Closers for several applications Models supplied include ASSA ABLOY Cam-Motion® Door Closers for several applications.  With innovative Cam-Motion technology, the push-force required to open a door falls rapidly, providing barrier-free access for all plus secure closing to keep premises safe.   DC700, DC840 and DC200 ASSA ABLOY’s Cam-Motion DC700 model creates comfortable, secure access to high-traffic public doors in the building. The DC840 model conceals the same technology within the door leaf itself and is deployed where minimal aesthetic impact is required. For smaller door sizes, choosing the cost-efficient DC200 rack and pinion door closer helped the project hit its budget targets.  Hitting project deadlines with specification support  Designers could visualise door solutions accurately and the right solution was specified for each opening The project was managed using BIM principles from the outset. ASSA ABLOY’s local specification team became a hub for coordinating and disseminating up-to-date information for every door solution as part of the BIM process.  Alongside providing timely specifications, the team made sure supply and installation hit the timelines that construction managers required. Detailed specifications were supplied and updated digitally, so designers could visualise door solutions accurately and the right solution was specified for each opening.  Openings Studio® software Openings Studio® software was a key tool for everyone involved in the project. This user-friendly software ensures accurate specification data is logged and, when approved, transmitted to the live Revit® design. With detailed specifications supplied and updated digitally, designers visualise door solutions accurately as soon as possible and ensure the right solution is specified for each opening.  And because every stakeholder can have appropriate Openings Studio access, they work transparently and with accurate, up-to-date specifications.

HID, the worldwide pioneer in trusted identity solutions, announces that Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided. Linen tracking This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. It provides detailed end-to-end tracking of linen cages across multiple customer locations throughout the whole cycle of washing, packing, delivery, and collection, a complex process given that 550,000 pieces are laundered each week for numerous clients. Royal Jersey Laundry Royal Jersey Laundry works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah Founded in 1915, Royal Jersey Laundry is one of the few cleaners servicing the luxury hotel sector. Based in a 25,000 square-foot purpose-built facility in Dagenham, rebuilt in 2021 for £15 million after a fire, it works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah, The Peninsula London, and The Ritz. Need for constant communication Supporting the five-star segment is demanding given the constant communication required between the hotel and laundry, exacting standards, and the quantity and range of items to be laundered. This includes duvets, sheets, towels, and bath robes along with smaller items such as foot mats, drink coasters, shaving towels, and dry cleaning for guests themselves. Royal Jersey Laundry operates 24/7, employs 150 staff members, and washes 40 tons of linen per day.  Maintaining laundering schedule Five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a schedule  In contrast with budget and mid-level hotels, five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a rigorous laundering schedule and ensure guests always receive fresh, cleaned linens. “An average 300-bed hotel will have around 30,000 items of linen which will cost around £250,000,” says James Lincoln, Royal Jersey Laundry’s managing director. “The volume of linen is so high and it’s always moving such that accurate inventory control was a major challenge verging on the impossible.” HID cloud-based RFID linen management system Before the HID cloud-based RFID linen management system, everything was done manually. Laundry staff would check items off ironing/folding machines, a wholly error-prone process, and log the quantities on pieces of paper. The operational overhead for the laundry was exacerbated as the various linen items from the different hotels had to be kept separate, too. “Linen is everywhere: on beds, in cupboards, in transit, and at the laundry, yet no one had full insight into stock levels and, when things went missing which often happened, typically we’d get blamed,” says Lincoln. Real-time linen inventory management LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process To address these problems, Royal Jersey Laundry installed a real-time linen inventory management system from HID combining LinTRAK® RFID tags, a full set of RFID equipment including table-top and conveyor-belt scanners, one RFID portal and one cabin scanning unit, and cloud-based Acuity software.  The discrete LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process. Some hotels also use LinTRAK tags to manage staff uniforms and restaurant linens such as napkins and tablecloths. HID LinTRAK textile tags Around 40% of Royal Jersey Laundry hotel customers have transitioned to the HID linen management solution and connect via Acuity’s web portal. Once cleaned, the linen is packed into cages, and scanned in seconds through HID’s RFID cabin station. Items are automatically counted, with delivery notes generated including billing information. HID’s Acuity software integrates with the laundry’s Sage accounting software to generate invoices. Benefits of textile tags The implementation of HID LinTRAK textile tags, RFID stations, and the Acuity software platform has radically changed how Royal Jersey Laundry operates, delivering a range of benefits: Fast Return on Investment: Since the installation of the HID equipment in 2019, the system has already paid for itself given the efficiency and productivity gains. Better use of people resources: Laundry and housekeeping staff no longer waste time on dull and resource-intensive activities like manually counting linen. They have been redeployed to more productive work, generating 10-20% savings in labor costs. Better visibility of stock levels: As hotels know exactly the location and quantity of linen, they are better able to cater to peak demand, reducing linen expenditures by up to 30%. Improved responsiveness and customer satisfaction: Access to in-depth data generated by the Acuity platform means the laundry can quickly answer customer queries. “We give hotels complete transparency about where their linen is in the cleaning and delivery cycle. There are just no grey areas anymore,” says Lincoln. Increased security of expensive linen assets: While theft of linen at five-star hotels is rare, it does happen. RFID tagging enables better monitoring of expensive bedding and towel investments. Enhanced reliability and productivity: Operations are more efficient as RFID-enabled items can never be lost or misplaced. Furthermore, digital scanning results in faster processing of items. “We’re effectively two businesses: the laundry itself and a logistics operation. We run a mixed fleet of lorries and electric vans which nip in and out of London three times a day picking up and delivering garments for hotel customers using us for guest work,” adds Lincoln.

Geekplus, the global pioneer in mobile robot and smart logistics solutions, has deployed the first Shelf-to-Person PopPick project in the Nordics for one of the biggest online pharmacy wholesalers in the region, Med24.dk. System Teknik partnered on the Denmark project, which includes three PopPick stations and 30 Shelf-to-Person robots, bringing a flexible solution to a region where fixed automation still dominates. "With the rise of e-commerce, Med24.dk had been struggling with huge sales growth coupled with fast delivery demands from customers in Denmark, Norway, Sweden searching for pharmacy, health and beauty products. Peak season events had also caused considerable strain to their operations," said Blond Shkodrani, channel partner manager for the Nordics at Geekplus. "Due to their overwhelming success, Med24.dk needed a modular, automated order fulfilment solution for fast, efficient order fulfilment." Order fulfilment challenges Shelf-to-Person takes goods of all sizes while removing the need for infrastructure investment The Geekplus modular Shelf-to-Person solution optimises warehouse operations using mobile robots to transport shelves. In a region where fixed and cubic solutions have been the trend during recent years, Shelf-to-Person handles goods of all sizes while removing the need for infrastructure investment, making it the most flexible response to order fulfilment challenges. PopPick workstations use two retrieval arms and four presentation locations to present pickers with multiple, moveable 78-tote racks at one time, resulting in an industry-pioneering throughput of 450 totes per hour. PopPick can store goods of all types and sizes; the solution is not limited to small pieces and improves ergonomics for workers while picking. It also takes up less space than traditional systems, so customers can use more stations without adding facility space. Mobile order fulfilment solutions "We are very pleased to invest in flooring robots from Geekplus," said Med24.dk CEO Nils Træholt. "We believe that this new and innovative technology can help us realise our growth ambitions, while maintaining good delivery times for the benefit of our customers." Morten Kirch, System Teknik's CSO, added: "Due to Med24.dk's growth, we are thrilled to be able to deliver a tailor-made, automated solution that matches their needs." Geekplus offers a suite of Goods-to-Person mobile order fulfilment solutions-the only comprehensive robotic offering controlled by a single software platform. "Through trusted partners like System Teknik, we're showing customers all over Europe that Geekplus truly is a one-stop shop for modular warehouse automation," Shkodrani said.