Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

WatchGuard Technologies, a global pioneer in unified cybersecurity for managed service, announced a major expansion of its WatchGuard Cloud PSA (Professional Services Automation), now offering deep, native support for ConnectWise Manage, Autotask PSA, and HaloPSA.  This broad integration ‒ which includes the entire portfolio of Network, Identity, Endpoint, and MDR services ‒ solidifies WatchGuard's continued commitment to empowering MSPs by embedding security management directly into the core systems they rely on to operate and grow their businesses. This broad integration ‒ which includes the entire portfolio of Network, Identity, Endpoint, and MDR services ‒ solidifies WatchGuard's continued commitment to empowering MSPs by embedding security management directly into the core systems they rely on to operate and grow their businesses. Efficiency across security operations With this expansion, WatchGuard creates efficiency across security operations and scales to each partner’s business model with a flexible fit. As the newest addition to its Unified Security Platform, these advancements deliver seamless integration and eliminate the need for spreadsheets, manual reconciliation, or disconnected workflows via:  Native integrations with ConnectWise Manage, Autotask PSA, and HaloPSA WatchGuard Agent deployments through ConnectWise RMM Automated workflows for asset synchronisation, billing, ticketing, and contract management Unified operations that eliminate manual processes, boost SLA compliance, and increase profitability ConnectWise environment “Many cybersecurity platforms lack deep PSA integration, forcing MSPs to juggle alerts, tickets, and billing outside their core operational systems, creating inefficiencies, increasing risk, and impacting revenue,” said Chris Miller, vice president, Pacific Office Automation. “Directly from my ConnectWise environment, my team can now instantly view customers and product licenses, while alerts automatically generate and resolve tickets. Role-based access and multi-tenant visibility streamline account transitions and strengthen compliance.” “It’s a major leap in operational efficiency that empowers my technicians to focus on what matters most ‒ delivering outstanding customer service.” WatchGuard Agent Managed service providers have made it abundantly clear that managing multiple agents is no longer acceptable. WatchGuard is the first to answer the call with WatchGuard Agent, a single, modular agent for FireCloud client, endpoint security products and add-ons (including patch management and encryption), NDR collectors, and cross-platform support for Windows, macOS, Linux, Android, and iOS. Partners that qualify can join the beta now. AuthPoint MFA integration and Open MDR support will follow in early 2026, further extending the unified experience. Managed through WatchGuard Cloud, the WatchGuard Agent accelerates onboarding, reduces maintenance overhead, and simplifies upgrades. Additionally, MSPs can now easily monitor the health of their clients’ security posture, ensuring every component is properly installed, updated, and operating as intended. True single-agent solution By leading the market toward a true single-agent solution, WatchGuard is enabling MSPs with one platform, one agent, and the ultimate goal of total security. “With full integration across our Unified Security Platform, including Firebox, FireCloud, AuthPoint, Endpoint Security, and ThreatSync, we’re delivering unified detection and response, automated workflows, integrated MDR capabilities, and actionable insights that empower our partners and customers with true 24/7 threat protection,” said Ben Oster, vice president, product management operations at WatchGuard. “Regardless of PSA choice, WatchGuard MSPs now achieve full-spectrum automation from alert to invoice.” Recognised by industry analysts WatchGuard is recognised as a  Champion in the 2025 Canalys Cybersecurity Matrix, underscoring its commitment to innovation and partner success. “RMM and PSA continue to be the core of the MSP operating stack,” said Jessica Davis, principal analyst at Omdia. “As the threat landscape has evolved, cybersecurity is becoming a third component of that core stack. MSPs expanding their service portfolios need deep integrations between their security platforms and their PSA/RMM platforms to drive efficiency and profitability. These integrations need to provide simplified management, automated workflows, and a unified platform that scales with customer needs.”

An Open Integration Platform is a software that integrates several unconnected security systems, controlling them via a unified user adapter. This enables the user to detect occuring situations and to resolve them in an optimal way. Such a solution is often also called a PSIM or security and building management system. WinGuard is an Open Integration Platform reaching far beyond the common scope, offering the possibility for cross-domain integration of the complete security, building and communication technology. In addition, the connection to further systems such as e.g. incident management or ticketing systems can be realized seamlessly. WinGuard collects all incidents from different security and information systems. The intelligent event visualisation enables the user to easily identify situations. Dynamic workflows and SOPs as well as automatic actions support the user in the control centre. Organise security with WinGuard Currently, more than 550 adapter drivers are available to a wide variety of security, building and communication technology systems. Furthermore, the development of new adapters is also possible. Thus, WinGuard is the ideal solution for most diverse project requirements. Open platform With more than 2,700 realized installations in different application areas, WinGuard is one of the internationally market-pioneering Physical Security Information Management (PSIM) systems. Due to the vendor-neutral and open architecture of the software platform, the entire technical infrastructure of a building can be visualized and controlled. This considerably simplifies the complex workflows in a control centre. Guided operation The user works with an intuitive and customizable user adapter providing him with content such as maps and camera images depending on the situation. Guided process instructions support the user in event processing and lead him through the necessary actions to resolve the situation in a quick and secure way. Reports & evaluation All events like messages and user entries are logged in WinGuard. Based on this data, reports and evaluations can be created which provide a quick overview of relevant key figures of the connected systems and the control centre. For external use, the information can be exported to common formats or provided in real-time. Free scalability The platform is scalable from a single workstation system to internationally networked control centres and can be extended anytime with additional servers and workstations, function modules and adapters. Security & stability The WinGuard location and redundancy concept allows the realization of complex system architectures and fallback scenarios. The system availability is constantly ensured via hot standby. The distributed data storage enables fluent working even at locations which are connected via a low bandwidth. The network connections are always encrypted by WinGuard according to current standards (AES 256). Extensibility In addition to special solutions for different industries, open adapters and the close collaboration with other companies enable the system to be extended and additional use cases to be covered. Examples are ticketing systems, incident management systems and various evaluation tools (KPIs, health monitoring, etc.). Used everywhere Cross-site installations, e.g. the globally distributed stores of a retail chain, benefit from automatic actions executed via WinGuard at each connected site. The connection of further process supporting software, e.g. mission control, ticketing or further data analysis systems, can be easily realized. In addition, the Advancis Open Platform (AOP) enables the user to extend the software itself as desired with functionalities, adapters and individual UI components as a generic concept. There are virtually no limits to the use of custom components. In this way, even “applications within the application” can be implemented. All extensions integrate seamlessly into the existing application. Flexible and scalable WinGuard is scalable from a single workstation system to an internationally cross-linked control centre and can be extended anytime by further servers and clients. Already WinGuard Express enables cost-efficient monitoring and control of a single site by e.g. linking the access control system with CCTV and/or connecting a fire alarm system with up to 3,000 detectors. In addition, the iOS or Android App can already be used with the Express solution, enabling mobile access to the platform and all connected systems. Distributed systems for installations with several or numerous workstations profit in particular from central documentation and comprehensive reporting possibilities. In addition, the multiple redundancy as well as the high availability of the system lead to a high level of reliability in larger installations. This is particularly important in critical environments, e.g. in finance, data centres, correctional facilities or other highly sensitive areas. Customizable system With individually adapted modules for specific functionalities, workflows or industries, WinGuard meets even very special requirements. Modular & scalable With individual function modules as well as the possibility to freely extend the overall system, WinGuard always offers the perfect solution for different requirements. Open architecture Subsystems are connected to WinGuard via adapters. Besides the support of open standards, WinGuard offers more than 550 manufacturer-specific adapter modules. Encryption In addition to network communication secured by TLS, the database can also be encrypted with AES according to the highest security standards. CAD Support The WinGuard CAD Support allows the import or linkage of CAD graphics, among others in DWG, DXF and DGN format. Using CAD Support plus, the automatic transfer of detector positions is also possible. Notifications WinGuard Event Routing offers a dynamic forwarding of event messages to workstations and mobile devices. Furthermore, it is also possible to send text messages and voice recordings. Mobile devices Web access and apps (iOS and Android) provide clear access to all events and operations of the control centre at any time. Video Manager Using the WinGuard Video Manager, analogue and digital video systems can be controlled. Image displays, PTZ control and archive access are realized in a unified way, provided that the connected systems offer these functions. Video Archive The Video Archive offers the possibility to create bookmarks and store sequences in WinGuard, independent of the video system. The bookmarks or sequences can be linked to events and additional notes can be attached. Security efficient and effective Transform the process of individual enterprise security into an easy and secure process User administration WinGuard offers a comprehensive user and rights management. As an option, an existing Active Directory (LDAP) can be applied for user administration. Redundancy Using several WinGuard Standby Servers, the complete database of the main system is continuously kept on one or more other computers. This ensures the system availability and stability at any time. Locations Distributed locations can be linked via location servers to ensure an independent operation of the locations in case of a possible breakdown of the central server or the network. Geo information Integration of geographic information systems. The positions and states of datapoints can be dynamically visualized on maps and integrated in event processing. Segmentation Using segmentation, the database of network systems can be divided into segments in order to limit access to customer or location data. Configuration With the integrated Graphic and Text Editor, creation and editing of overview and event graphics as well as of workflows is possible. The user adapter can be individually adapted via user layouts and profiles. Facility Manager The WinGuard Facility Manager enables collection of maintenance dates and inspection intervals for unconnected systems such as e.g. fire extinguishers, sprinkler systems, air conditioning, etc. Scheduler The Scheduler module provides calendars, time schedules, a dead man’s handle function, automatic actions as well as control operations (scheduled and monitored system controls) in WinGuard. The WinGuard licence model The WinGuard licence model includes four different basic systems which can be extended by optional modules (function or adapter modules), either directly at purchase or at a later point in time. All detector groups, cameras, intercom stations, etc. are uniformly managed as data points in WinGuard. Data points each require one (e.g. fire and intrusion detectors, lighting, monitors) or several data point unit licenses (e.g. doors, cameras, call stations).  A function for the automatic projection of data points simplifies project planning. The more extensive an installation is, the more data point units are required for the connection to WinGuard.

Axis Communications, a pioneer in network video, has bolstered its network camera range with several significant product announcements in recent weeks. These include an all-in-one AI-powered bispectral camera offering dual thermal and visual surveillance in one PTZ device; plus, four next-generation, AI-powered bullet cameras offering outstanding image quality and forensic detail. Built on ARTPEC-9, the latest Axis system-on-chip, these new Axis IP cameras offer accelerated performance and make it possible to run impressive analytics applications on the edge. For instance, they come with AXIS Object Analytics preinstalled to detect, classify, track, and count humans, vehicles, and types of vehicles. Furthermore, Axis Edge Vault, a hardware-based cybersecurity platform, safeguards the devices and offers FIPS 140-3 Level 3 certified secure key storage and operation.  AXIS Q6411-LE Bispectral PTZ With superior thermal detection and visual verification, the AXIS Q6411-LE Bispectral PTZ camera supports AV1 codec and offers accelerated performance to deliver unparalleled situational awareness. In addition to AXIS Object Analytics, it’s also compatible with AXIS Perimeter Defender for enhanced area detection capabilities using thermal technology, and includes an orientation aid plus autotracking 2 with click and track functionality. Linn Storäng, Regional Director for Northern & Eastern Europe, Axis Communications, stated: “At Axis, we see AI having a transformative impact on the very nature of security. The analytics, automations and insights made possible by ever-more powerful hardware and diverse smart software integrations give surveillance an edge it has never had before.” “This new era where AI filters out irrelevant information is driving a shift from human-centric to truly human-augmented security. Security professionals can then focus on what matters most to be more effective than ever.” Unrivalled performance with robust bullet cameras The four next-generation bullet cameras offer outstanding image quality and forensic detail even in harsh weather and environments. The AXIS P1475-LE and AXIS P1485-LE offer 2 MP, while the two others, the AXIS P1487-LE and AXIS P1488-LE, offer 5 MP and 8 MP, respectively.  Additionally, AXIS P1488-LE includes a large 1/1.2" sensor to ensure consistent performance even in low light. With OptimizedIR for surveillance in pitch darkness and Axis Zipstream to significantly lower bandwidth and storage requirements and cost, these powerful devices deliver unmatched performance benefits. 

Milestone Systems, a world pioneer in data-driven video technology, announced a forthcoming generative AI-powered video analytics plug-in for its XProtect video management software, developed in collaboration with NVIDIA. Designed to help operators contextualise alarms and focus on what truly matters, the new tool automates video review, filters out false alarms, and based on initial findings could reduce up to 30% of operator alarm fatigue. A beta version will debut at Smart City Expo World Congress in Barcelona, November 4-6, with general availability coming later this year. Key capabilities Today’s video systems capture vast amounts of data, yet reviewing footage remains time consuming and largely manual. Milestone Systems’ new XProtect plug-in addresses this challenge by leveraging generative AI to automatically summarise, contextualise, and validate video content in real time, helping teams respond faster, manage video more efficiently, and effectively reduce operator alarm fatigue. Key capabilities include: Automated Incident Reports – Selected video clips are instantly converted into incident summaries and structured reports, helping operators reduce time spent on documentation. Event Validation – The plug-in can be configured to analyse motion events and validate alarms, reducing false positives and improving alert handling. This feature is fully integrated with the XProtect rule engine. Contextual Bookmark Summaries – Bookmarked footage is automatically summarised using natural-language output, allowing fast triage without reviewing each clip manually. The plug-in integrates directly with the XProtect rule engine and is deployable on-premises or in the cloud to support compliance and deployment flexibility. Built on ethical AI This new solution is built on Milestone’s Hafnia Vision Language Model (VLM) trained on 75,000 hours of ethically sourced, real-world video data from either Europe or the US, using NVIDIA Cosmos Curator for data preparation and running either on cloud infrastructure or regional data centres powered by NVIDIA. It leverages the NVIDIA Cosmos Reason VLM, making it one of the most advanced and compliant video AI platforms in the industry. Making advanced video intelligence accessible Thomas Jensen, CEO of Milestone Systems, said: “With this new XProtect plug-in, we are making advanced video intelligence accessible to cities, organisations, and operators everywhere who manage traffic systems – helping them unlock new levels of efficiency, safety, and insight.” “XProtect users will get access to state-of-the-art generative AI capabilities, and our partners will be able to build value on top of those new capabilities now available within XProtect. It truly marks a pivotal step in our mission to transform how the world manages and learns from visual data, responsibly and at scale.” XProtect customers like the cities of Genoa, Italy, and Dubuque, Iowa, are excited to try these new capabilities, leading the way in adopting advanced video intelligence solutions to enhance traffic management. Ecosystem innovation The plug-in is just the beginning. Milestone is also introducing a VLM as a Service via APIs, allowing developers, integrators, and partners to build their own generative AI solutions regardless of the video management platform in use. Live demonstrations of the XProtect plug-in will be held in partnership with Vaidio at Smart City Expo World Congress on November 4-6 in Barcelona, in the Dell booth, showcasing a new AI model benchmarking tool and real-time incident summarisation. Continuing the momentum Milestone will continue the momentum at the Developer Summit in Copenhagen, Nov. 10–11, where Hafnia’s capabilities and the winners of the Hafnia Hackathon will be revealed.

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations.  Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Largest family-owned restaurant Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. Business intelligence solutions “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Presently, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Tracking and improving operations “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on retail loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: People Development: To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance: The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency: Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data: Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash: Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards: The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”

When major fire and security specialists Cornerstone were appointed to deliver the life safety systems for the refurbishment of 77 Grosvenor Street, they faced a unique challenge.   Located in the heart of London’s Mayfair district, the prestigious building features classical architecture and over 50,000 square feet of premium open-plan office space spread across six floors. The goal was to upgrade the fire protection without compromising the building’s refined aesthetics. The client, a major property management company, required a solution that was robust, reliable and unobtrusive. Working closely with the design and construction teams, Cornerstone turned to Hochiki Europe, a long-standing partner known for dependable systems that blend seamlessly into high-end environments. Latitude fire detection and alarm control system At the core of the installation is the Latitude fire detection and alarm control system. Chosen for its powerful cause and effect programming, flexible networking and modular scalability, Latitude was well suited to the demands of a multi-level heritage building. Its ability to support complex configurations made it ideal for a site where multiple zones, floors and room functions needed to be managed with precision. To deliver complete protection across the site, Cornerstone selected a combination of Hochiki's Enhanced System Protocol (ESP) addressable devices and the FIRElink aspirating detection system. The FIRElink system is adaptable to a broad range of environments and applications. ESP detectors From small, to very large areas, the system is particularly useful in protecting computer rooms or data centres but can be designed to fit almost any environment.  ESP detectors offer high performance with a minimal visual footprint, ideal for preserving the character of the restored interiors. In areas requiring an even more discreet solution, such as decorative ceilings or high airflow zones, FIRElink was installed using capillary sampling pipes hidden within the building’s structure. One of the key advantages of the Latitude platform is its ability to interface with wider building management systems (BMS). At Grosvenor Street, this opens the door to centralised monitoring and control of fire safety in conjunction with other building systems. Open integration Latitude’s open integration options mean it can share status updates and alarm events in real time with the BMS, enabling facilities teams to coordinate responses quickly and efficiently. For a high-spec office environment, this not only improves safety outcomes but also supports smoother day-to-day operation and building performance. Patrick Anthony, Project Manager at Cornerstone, explained the decision: “We have a trusted relationship with the Hochiki team. Their systems and devices are reliable, help reduce false alarms and are designed to aesthetically fade into the background, exactly what this project needed and delivers complete peace of mind for the management team.” The site at Grosvenor Street is now protected by a fully integrated, future proof life safety system that meets modern building safety standards while maintaining the building’s elegance.

With a capacity of 66,500 spectators, the MERKUR SPIEL-ARENA is the largest multi-purpose venue in Düsseldorf and home to the city’s main football team, Fortuna. Regular and constantly changing major events, both matches and concerts, present an ever-evolving security and access challenge. Stadium managers D.LIVE sought a secure, reliable replacement for their mechanical master key system; comprehensive, flexible security which would no longer create the problems and inconvenience of mechanical keys. Digital locking system Due to frequently changing event formats and service providers, keys were often lost, causing considerable administrative work and financial expense. Due to the large number and size of the areas to be secured, it became clear that only a digital locking system would combine the required performance features in a convenient solution. Another critical requirement was for robust devices which did not protrude from doors: football and music events can sometimes be a little rough. The technology installed needed to be tough and reliable enough to withstand the odd kick. Key requirements for the new system Finally, the solution would also need to simplify the management and rental of multiple private spaces inside the building, including the Promenade, Merkur Business Club and boxes in the east wing. These offer additional space for a total of almost 7,000 people for meetings, press conferences or product presentations. One of the key requirements for the new system was therefore the ability to grant and revoke access authorisations individually, especially for external event organisers and operators. Innovative key-based digital access Based on these requirements and their experience with other local venues, D.LIVE chose the eCLIQ programmable-key locking solution, part of a suite of Digital Access Solutions from ASSA ABLOY, which scores highly on security, reliability and convenience. Their new eCLIQ key-operated digital access solution has approximately 2,500 wireless cylinders; around 1,150 programmable eCLIQ Connect keys have been issued. With this solution, every authorised keyholder carries their own eCLIQ key which can be programmed with tailored access authorisations. For added security, access rights can be individually revoked at any time and lost keys can be blocked. Convenient management of contractor access “One of the reasons we chose eCLIQ Connect keys was to enable us to grant or revoke authorisations to external organisers and operators via Bluetooth in a rapid and user-friendly way,” says Lukas Angenendt, VEFK & Project Manager Electrical Engineering, D.LIVE. Powerful, intuitive software makes it easy for stadium managers to issue temporary authorisations for contractors, cleaning staff and external event service providers, which streamlines site maintenance and management. As an additional layer of security, their eCLIQ Connect keys have to be validated on site by entering a PIN code in the smartphone app. Digital security enhancements In addition to the digital security enhancements, eCLIQ’s high degree of flexibility was another big plus: eCLIQ is convenient to handle and program as, for example, the power supply and communication with each cylinder take place via the battery-powered key. There’s no need to visit every door or device to replace its battery. No wiring is required for the very low-maintenance cylinder which is fitted flush to the door and thus offers no attack surface for vandalism. Cable-free installation was also simpler and quicker: only two weeks, when no events were taking place in the stadium, were available for the conversion of all doors.

How do you rethink and transform building access for a 241-year-old company? BNY started by asking employees. The response was encouraging. The BNY team found that employees embraced the concept of mobile access solutions. The thought of implementing access solutions was already being considered by the company and the team was excited about the idea of providing a modern experience that allows employees worldwide to conveniently access their building spaces with a simple iPhone or Apple Watch.  How powerful of a concept “The whole idea of people navigating around our facilities globally — it just brings a smile to your face,” said Ken Damstrom, Global Head of Corporate Security at BNY. “But it really brings a smile to their face because when they come to work they come with their iPhone they don’t necessarily need to come with their (physical) ID badge and how powerful of a concept is that?” Getting started with the right team To put everything in motion, BNY engaged connected access network provider SwiftConnect and mobile access provider, HID. Selecting experienced and reputable partners was important for BNY, along with the technologies that they brought to the table. For this project, those technologies included employee badge in Apple Wallet alongside HID’s mobile-enabled Signo readers and the reliability of the SwiftConnect connected access network.  How does the technology work? Two key components of BNY’s initiative were essential to its success. Employee badge in Apple Wallet, paired with HID’s mobile-enabled Signo readers gives employees and their guests easy and secure access to corporate spaces using only their iPhone or Apple Watch. Users can simply hold their device near a reader to access doors, turnstiles, elevators, spaces and more.  SwiftConnect unifies identity and physical access into one effortless experience, connecting systems and spaces into a unified network. It supports on-demand access via mobile credentials and optimises existing methods like fobs and cards for secure, consistent access — replacing friction with fluidity at every interaction.  “What we learned by partnering with SwiftConnect and HID was employee badge in Apple Wallet was absolutely ready for prime time,” said Ken Damstrom. “We’ve had nothing but confidence in rolling it out in our organisation.” Making mobile access technology a reality With full support from their partners, BNY launched their new mobile access solution at their headquarters in New York City, then expanded to other offices in Boston, London and India, as well as others. They’ll continue until every BNY office worldwide is using the technology — at 110 locations in 35 countries.  Regardless of which country the technology is implemented, employee badge in Apple Wallet will work the same across BNY’s facilities. That’s important because their employees can seamlessly and securely enter and move around multiple locations. Also, with Express Mode, employees do not need to unlock their device to use their employee badge in Apple Wallet. Even if the phone needs to be charged, the device can still be used to access spaces with Power Reserve mode. Advantage of privacy and security When an employee has an employee badge in Apple Wallet, their data is never shared with Apple or stored on Apple servers. If their iPhone or Apple Watch is misplaced, the owner of the device can promptly use the Find My app to lock the device and help locate it. Employee badges in Apple Wallet are stored on personal devices and take full advantage of the privacy and security built into iPhone and Apple Watch. “We wanted consistency across our real estate portfolio, so whether you’re in New York, Lake Mary or London, you know how to access the site because you know how to use employee badge in Apple Wallet,” said Dafna Alsheh, Global Head of Workplace Experience & Design, BNY. Combination of technologies The combination of these technologies is now helping BNY create that convenient, quick access experience for employees — while ensuring a secure workplace.  “One of the things that makes employee badge in Apple Wallet really impactful is that it works the same at work as it does when they’re at the store or on the subway because you don’t have to teach people how to use it,” said Dafna Alsheh.  “We’ve had people who are like, ‘wow this just works.’ But when they realise they can use their Apple Watch, then they’re like, ‘this is magic.’”