In the world of cybersecurity, ethical hacking proactively identifies security vulnerabilities before malicious actors (i.e., unethical hackers) can exploit them. By simulating real-world attacks, organisations can strengthen defences, protect sensitive data, and maintain public trust. In the physical security world, ethical hacking can transform cybersecurity of security systems from a reactive struggle into a strategic safeguard. We asked our Expert Panel Roundtable: What is the role of ethical hacking as it relates to physical security?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Salto, a global pioneer in smart access solutions, launches the new Salto XS4 Double Reader wire-free, smart locking range. This solution features two integrated readers within a single electronic smart lock, a unique configuration that enables facilities to monitor and record both entry and exit at a single door. Operating on a 100% wire-free architecture, it delivers maximum security without the complexities of a traditional wired setup. It retrofits seamlessly over existing door preparations and mortise locks, streamlining deployment while minimising installation time and costs. Electronic locking solution Designed for high-level functionality, global compatibility, and aesthetic versatility, the XS4 Double Reader is a compact yet powerful universal electronic locking solution that redefines what modern access control can look and feel like, all while facilitating security and operations. When access needs are bidirectional, security on both sides of the door becomes an essential operational need. The XS4 double-sided reader and electronic lock provide a modern, wire-free solution, enabling controlled entry and exit via smart credentials presented on either side. This configuration is ideal for gates, shared access points, and secure zones requiring two-way access control and management. Unauthorised credential sharing Key features include: Anti-passback management. XS4 Double Reader smart locks can control two separate anti-passback areas, to track entry and exit sequences and prevent unauthorised credential sharing Occupancy and roll-call tracking. Monitors user location relative to defined zones, recording the exact date and time of every entry and exit event Access point consolidation. Cuts back access control hardware requirements at each access point to a single solution Advanced security. Ensures doors are always locked from both the inside and outside Aesthetic versatility. Combines the modern square profile of the XS4 One S with sleek reader surfaces, alongside the iconic construction of the XS4 Original+ Ease of installation. Designed for simplicity and versatility, is quick and easy to install or retrofit on most standard doors Compatibility and integration. Fully compatible with the Salto BLUEnet Wireless infrastructure, facilitating real-time management and seamless integration with Salto's best-in-class access control platforms: Salto Space, Salto KS, and Salto Homelok Keyless experience. Delivers a highly secure, completely keyless experience for users, supporting a wide range of digital credentials, including RFID, mobile digital keys, or room key in Apple Wallet Industrial facility settings The XS4 Double Reader is designed with flexibility in mind, making it suitable for a diverse range of uses including hospitality, healthcare, workspaces, education, residential, critical infrastructure, government, and industrial facility settings. Its robust construction and strong security protocols mean it’s ideal even for specialised environments such as medical laboratories and psychiatric institutions. With extensive functionality, the XS4 Double Reader offers an advanced solution that meets today’s demands and anticipates tomorrow’s needs. This is more than just a new product – it’s a commitment to convenience, security, and user empowerment in an increasingly digital world. To visualise how the XS4 Double Reader will fit in a future project, visit the Salto MyLock configuration tool. Personalise settings to create a smart, keyless, and bidirectional access experience.

SwiftConnect, provider of the connected access network for places and spaces, announces the acquisition of HID’s Workforce Business Unit, including HID SAFE, the platform for automating identity lifecycle management in the physical world. The combination addresses a problem every large organisation faces. When someone joins a company, changes roles, or leaves, their physical access permissions should update automatically, everywhere, in real time. In most organisations today, that process is manual, fragmented, and unreliable because IT manages digital access while a separate team manages physical access, and the two systems rarely communicate. The result is friction, audit exposure, and access that persists long after it should have been revoked. Physical access governance SwiftConnect's AccessCloud platform connects identity providers, mobile credentials, and access control systems across buildings, campuses, and portfolios. HID SAFE manages the governance layer, automating access requests, approvals, policy enforcement, and revocation based on changes in HR, IT, and security systems. Together, they deliver a single platform for physical access governance that covers the full arc: who someone is, what they are authorised to access, how they access it, and what happens when their role changes. "Access should be invisible for users. They are easily credentialed, they walk in, and nothing gets in their way. The addition of HID SAFE enables governance that makes this possible. The policies, approvals, and compliance requirements will now all live in the same platform as the experience,” said Matt Kopel and Chip Kruger, Co-CEOs of SwiftConnect. “Every person will get exactly the access they are entitled to, and just tapping to access buildings, doors, floors, and resources will be effortless.” Security-driven organisations “HID SAFE has earned the trust of the world’s most security-driven organisations for more than two decades. Great technology deserves the space to reach its full potential, and SwiftConnect is the right partner to take it there,” said Björn Lidefelt, EVP and Head of HID. For existing SwiftConnect customers, the acquisition delivers enterprise-grade physical access governance capabilities natively integrated with AccessCloud. For existing HID SAFE customers, their governance platform is now backed by SwiftConnect’s cloud-first, connected access infrastructure that networks existing physical access systems with cloud, identity, and mobile technologies. Connected access network Shane Butler, EVP of Identity at SwiftConnect, has recently joined the company to lead the SAFE business and drive the evolution in physical access governance. "This acquisition accelerates the modernisation of SAFE by delivering it via our connected access network so organisations can manage physical and digital access through the same governance, risk, and compliance lens. This is the moment when these two worlds will finally speak the same language, and being a part of this industry transformation is precisely why I joined SwiftConnect,” Butler said. The transaction builds on HID’s prior participation in SwiftConnect’s Series B funding round. HID will hold a minority, non-controlling interest in SwiftConnect following close. SwiftConnect is an independent company, controlled and managed by its existing leadership team.

Maxxess Systems is helping organisations simplify day-to-day operations through its eMobile platform, providing facilities management, health & safety, HR and security teams a single mobile-first solution to improve communication, streamline workflows and respond more effectively to incidents. As operational demands continue to grow, many organisations are still managing incidents, compliance and workplace processes across multiple systems. From reporting health and safety concerns to coordinating contractors, managing permits and responding to incidents, disconnected information can slow decision-making and make collaboration more challenging. Centralising critical information eMobile addresses this by providing a single platform for incident management, access control, permit-to-work, standard operating procedures and real-time communications, ensuring staff remain connected, informed and ready to respond wherever they are. The need for greater operational visibility is also becoming increasingly important as organisations prepare for evolving legislation, including Martyn's Law. By centralising critical information and enabling a coordinated response to incidents, eMobile helps organisations demonstrate accountability while supporting broader safety, compliance and operational objectives. Connected workplace management "Too many organisations are still juggling multiple systems for tasks that should be connected," says Lee Copland, Managing Director, EMEA, Maxxess Systems. "When information is scattered, it slows people down. eMobile brings everything together in one place, so teams can spend less time chasing updates and more time getting on with the job. Whether it's a routine task or an unexpected incident, everyone has the information they need to act quickly and confidently." By bringing operational processes together within a single platform, eMobile reflects a growing shift towards smarter, more connected workplace management, built around efficiency, accountability and resilience.

AlgoSec, global pioneer in application-centric security management, announces the latest release of Horizon A33.30, its unified platform for securing application connectivity across hybrid and multi-cloud environments. The release helps security teams accelerate secure application delivery, reduce operational complexity and strengthen policy governance. As enterprises accelerate cloud adoption, AI initiatives and digital transformation, security teams are under increasing pressure to enable business innovation without compromising security or compliance. Yet many organisations continue to rely on fragmented security tools, disconnected workflows and manual processes that slow application delivery, increase operational costs and create unnecessary risk. Fragmented security operations Horizon A33.30 helps organisations break down those silos. The platform brings together application, policy, risk and compliance context so security teams can govern secure application connectivity without having to rely on a patchwork of isolated security tools. "Security should never be the reason business slows down," said Eran Shiff, Chief Product Officer at AlgoSec. "Today's enterprises don't need another point product – they need a unified platform that understands applications, business context and risk across every environment. Horizon enables organisations to replace fragmented security operations with intelligent automation, giving them the confidence to innovate faster while reducing operational complexity and cyber risk." Risk assessment capabilities With Horizon A33.30, organisations can: Unify security across hybrid and multi-cloud environments: Modern enterprises operate across data centers, public cloud, private cloud, SDN, Kubernetes and SaaS environments. But security operations often remain fragmented across tools and teams. Horizon A33.30 gives security teams a unified way to govern application connectivity and policy across this complex infrastructure. The release expands support for Check Point Smart-1 Cloud, including traffic simulation, query and risk assessment capabilities. The release also expands support for additional cloud-managed security platforms, including Palo Alto Networks Strata Cloud Manager capabilities, Azure Firewall automation, Google Cloud security services and AWS Network Firewall – giving security teams a single operational view of application connectivity and policy across their entire infrastructure. Reducing deployment delays Accelerate secure application delivery: Rather than treating security as a bottleneck, Horizon A33.30 helps organisations securely deliver applications faster without compromising governance, compliance or control. Combining AI-powered application discovery, flow-level recertification, traffic simulation, impact analysis and policy automation, the platform enables Security and networking teams to gain deep visibility into application dependencies before implementing changes, dramatically reducing deployment delays, troubleshooting time and business disruption. Manual policy management Transform security operations through intelligent automation: One in five organisations still relies primarily on manual security processes. Horizon A33.30 introduces expanded automation capabilities that eliminate manual policy management while maintaining governance. Enhanced workflows, Azure Firewall automation, new REST APIs, AI-powered natural language queries and streamlined user experiences help security teams automate repetitive work, reduce human error and focus on strategic security initiatives instead of operational overhead. Continuously reduce cyber risk and strengthen compliance: Security is most effective when it's continuous, not reactive. Horizon A33.30 introduces new compliance reporting for NIS2, updated PCI DSS and SWIFT frameworks, expanded risk intelligence, customisable tag-based risk definitions and enhanced cloud security analysis, enabling organisations to continuously identify, prioritise and remediate risk while maintaining audit-ready compliance across hybrid environments.

ZeroEyes, creators of the multi-analytics weapons detection and threat intelligence platform, announces that its AI gun detection and intelligent situational awareness platform has been deployed by Kansas’ Bonner Springs–Edwardsville USD 204 to protect students and faculty against gun-related violence. USD 204 serves more than 2,400 PreK–12 students with 455 staff members across a network of schools in the suburban communities of Kansas City, Bonner Springs, and Edwardsville, including one high school, one middle school, three elementary schools, and two pre-K buildings. ZeroEyes complements the district’s multilayered security plan, which also includes school resource officers (SROs), secured entrances, and close, ongoing collaboration with local law enforcement agencies across all three communities.  Situational awareness platform The district secured funding through the Kansas Safe and Secure Firearm Detection Grant Program, administered by the Office of the Kansas Attorney General, to purchase and implement ZeroEyes. “Ensuring the safety of our students and staff is at the core of everything we do,” said Lisa Terrell, Director of Education Foundation & Counseling Services. “The deployment of ZeroEyes is a natural extension of our district’s proactive, layered approach to security, enhancing the strong foundation we’ve built through trusted partnerships with local law enforcement, secure facilities, and dedicated personnel.” Digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to law enforcement and local security teams, often in a matter of seconds from the moment a gun is detected. “Thanks to the Office of the Kansas Attorney General, we can provide an added level of confidence for USD 204’s families and community with ZeroEyes,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “It's great to see the district reinforce its commitment to creating a safe, supportive environment where every student can thrive.”

Athena Security, a physical security and threat detection company specialising in AI-powered weapons detection systems, announced today they are working with MLK Community Healthcare, a non-profit healthcare system in South L.A., to improve security measures at their hospital. MLK Community Healthcare is utilising Athena’s Apollo 500 Weapons Detection System, an Al-driven walk-through concealed weapon detection system designed for busy entrances, such as those at hospitals and healthcare facilities. “Everyone deserves to feel safe going to work every day. Likewise, patients and their loved ones should feel at ease when seeking care at their local healthcare facility," said Lisa Falzone, Athena Security co-founder and president. Threat detection company Lisa Falzone, Athena Security’s co-founder and president, said the device offers peace of mind to healthcare providers and patients alike at a time when violence in hospitals and other healthcare facilities is rising across the country. “Everyone deserves to feel safe going to work every day. Likewise, patients and their loved ones should feel at ease when seeking care at their local healthcare facility,” Falzone said. “By leveraging our expertise in the security space and utilising emerging technology like AI, we’ve created a weapons detection system platform that is potentially saving lives while creating less disruption in the day-to-day activities at healthcare facilities.” Automated weapon detection systems The move comes ahead of a new AB 2975 California law requiring hospitals and certain other healthcare facilities to have automated weapon detection systems at key entrances. “When it came time to comply with California’s AB 2975 workplace violence prevention requirements and implement a weapons detection solution, we conducted an extensive evaluation of the available systems. Athena’s Apollo 500 Healthcare Weapons Detection System stood out as the best overall value, combining effective weapons detection with the operational capabilities and healthcare-focused workflows our hospital needed,” said Trenton Jackson, Director of Public Safety and Support Services at MLK Community Healthcare. Weapons detection platform “Throughout the installation and testing process, Athena has been a responsive collaborator. They’ve worked with us every step of the way to ensure that the weapons detection platform technology works as it should and integrates smoothly into our hospital operations.” Athena Security’s Apollo 500 Weapons Detection System has already been shown to improve security measures at healthcare facilities. A recent case study at an Illinois-based healthcare system found that Athena’s product successfully detected more than 200 weapons at their hospitals in 2025 alone.

Genetec Inc., the global pioneer in enterprise physical security software, announces that SoFi Stadium and Hollywood Park have unified their physical security operations using Genetec™ Security Center. Home to the Los Angeles Rams and Los Angeles Chargers, SoFi Stadium is the premier sports and entertainment destination located at Hollywood Park. The stadium has established itself as a world-class venue, hosting record-breaking concerts and global sporting events while consistently ranking among the top venues in the world. Global sporting events To support events of this scale, the organisation standardised on Security Center to unify video surveillance, access control, automatic license plate recognition (ALPR), and other physical security systems in the 3.1 million-square-foot venue and across the 300-acre Hollywood Park development. Operators manage more than 3,000 cameras, 700 readers, and numerous other systems and sensors from three security control rooms, helping teams maintain situational awareness while streamlining day-to-day operations. "Genetec Security Center has improved our response time efficiency by giving us all the information we need in one platform. We’re able to understand what's happening and make decisions quickly," said Nick Bermensolo, Vice President of Security and Safety at SoFi Stadium and Hollywood Park. Physical security systems Since deploying Security Center, the SoFi Stadium IT team has a reliable, scalable, and cybersecure platform that runs on an isolated network and connects back to centralised servers. During big events, they support security operations by monitoring system performance from the Network Operations Center, ensuring everything is working as it should. The security team can easily handle daily tasks, while IT keeps systems running smoothly on the backend. "The Genetec team doesn’t just understand physical security systems, but IT systems too. With their help, we’ve been able to deploy a reliable and high-performing security platform at scale," said Paul Maldonado, Vice President of IT Infrastructure and Operations at SoFi Stadium and Hollywood Park. AI-based tools Looking ahead, both teams are focused on getting more value out of Security Center, exploring AI-based tools and more automation. They know they have a flexible, scalable platform that can support evolving cybersecurity and network requirements. "Genetec has really helped us establish a technology standard. Security Center is reliable and cybersecure, integrates well with our network, and reduces overhead for both IT and security. That’s the type of technology we want to continue implementing across our business," said Maldonado.

With up to one million fans attending FIFA World Cup™ matches and festivities in Miami, Florida, the Miami-Dade Fire Rescue Department has equipped the city’s host stadium with advanced connected safety technology to help protect spectators, athletes, and event staff. The technology is provided by Blackline Safety, a global pioneer in connected safety technology. Eight of Blackline’s connected EXO area monitors have been discreetly placed throughout the stadium to continuously monitor for potential hazards. Connected safety technology Highly visible, high-stakes environments like the World Cup require emergency responders to prepare for a wide range of potential risks, from accidental incidents to intentional chemical, biological, radiological and other public safety threats. Connected to the Blackline Live cloud platform, EXO technology provides incident commanders with real-time visibility into conditions, ensuring rescue teams can respond quickly if needed. “These are once-in-a-lifetime opportunities, and being asked to protect such a large event is incredible,” said Marcel Berube, Hazmat, Logistics and Training Lieutenant with the Miami-Dade Fire Rescue Department in Florida. “You’re there in case anything happens, and you have a product that’s going to assist you to help everybody if needed." Real-time visibility Of the eight devices deployed, four are EXO 8 area monitors, equipped to detect up to eight gases plus gamma radiation, as well as four G7 EXOs, EXO 8’s predecessor. The monitors transmit readings live over a cellular network to Blackline Live software that act as a central command platform for the fire crew, giving them the instant data to make fast decisions if needed. Its long-lasting battery means no downtime throughout the tournament. “Every day, our technology helps protect workers in some of the world's most demanding environments,” said Cody Slater, CEO, Blackline Safety. “At events like the World Cup, or the Winter Olympics in Italy earlier this year, that same mission extends beyond the worksite to help emergency responders protect the hundreds of thousands of people who have gathered to experience something unforgettable." Connected monitoring solutions This deployment reflects the growing role of connected safety technology in public event security. Increasingly, fire departments and emergency management organisations are adopting cloud-connected monitoring solutions that provide greater visibility, faster communication, and improved coordination during planned events and emergency response operations. Berube and his team were even able to use the data from Blackline's platform to inform the entire Joint Special Operations Command (JSOC), a coordinated group of agencies including police, FBI, and more. Emergency response operations Blackline Safety worked closely with Miami-Dade Fire Rescue throughout planning and deployment to configure the system, support implementation, and help ensure the technology was ready for operational use before fans arrived. “Every experience I’ve had with Blackline has been great,” Berube said. “The support is excellent. If you have a question, they run you through it without a problem, and everyone is very helpful. Every time I've had an issue, problem, question, they've been very supportive.”