Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

ZeroEyes, creators of the pioneer AI-powered visual threat intelligence platform, announced a partnership with Ark Strategic to provide a 3D mapping solution. Available in limited release, it delivers situational awareness at a level of detail and responsiveness far beyond traditional mapping solutions, empowering schools, law enforcement, and first responders to act with confidence in critical moments. About Ark Strategic’s 3D mapping solution Ark Strategic’s 3D mapping solution blends cutting-edge aerial and interior mapping technologies to deliver unparalleled operational intelligence for its customers. Proprietary drone systems, equipped with high-resolution sensors and custom flight profiles, capture precise imagery of a building’s exterior, which integrates seamlessly into the Ark platform, giving security teams complete situational awareness of every building, sight line, and exterior asset. Inside, LIDAR and AI-powered point clouds create fully colorised, interactive 3D maps, enabling users to locate and navigate to critical assets, from Automated External Defibrillator (AEDs) to security camera locations, with ease.  Integration details When integrating the exterior and interior intelligence with ZeroEyes AI threat detection software, the solution empowers first responders to quickly identify critical assets, enhance situational awareness, and respond to threats with greater speed and precision. “Partnering with Ark Strategic to provide 3D mapping capabilities gives our customers and first responders a complete, real-time operational picture, inside and outside the building,” said Mike Lahiff, CEO and cofounder of ZeroEyes. “By combining AI-based gun and knife detection, immersive 3D mapping, and our 24/7 U.S.-based Operations Center, we’re enabling faster, more precise responses when every second matters.” AI threat detection software The solution integrates with ZeroEyes’ AI threat detection software, which layers onto existing digital security cameras. If a gun or knife is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry's only U.S.-based, fully in-house operation center, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine the threat is valid, they dispatch alerts and actionable intelligence — including visual description, weapon type, and last known location — to security teams and law enforcement as quickly as 3 to 5 seconds from detection.  How it works When a detection occurs at a location mapped in 3D, each camera alert is automatically tied to its exact position on the map, enabling responders to navigate instantly to the area of concern. The system is entirely cloud-based, requiring no installation for local law enforcement. Annotated maps display camera placement, fields of view, and potential blind spots, while operational layers and interactive measurements empower security teams to assess situations and make informed decisions quickly. Situational awareness “Situational awareness is only as strong as the accuracy and accessibility of the information behind it,” said Daniel Hamm, CEO, Ark Strategic. “By partnering with ZeroEyes, we’re bringing highly detailed 3D mapping and real-time threat intelligence to give first responders and security teams a clearer, more actionable view of their environment. This integration ensures that when an incident occurs, teams aren’t just reacting; they’re navigating with precision, speed, and confidence.” This news comes on the heels of ZeroEyes’ recent launch of knife detection, real time threat geolocation, and general analytics capabilities, further affirming the company's commitment to building out a comprehensive security “one-stop shop” that integrates real-time alerts, operational awareness, and investigative insights. 

SALTO WECOSYSTEM announces a strategic reorganisation of its regional operations in the Americas, establishing Salto Americas as a unified region including the United States, Canada, Mexico, and the Caribbean and Latin America (CALA). The transition from Salto North America to Salto Americas reflects the company’s continued focus on strengthening regional alignment, enhancing collaboration, and supporting long-term growth across interconnected markets, said SALTO WECOSYSTEM Chief Sales and Marketing Officer Aznar Sethna. Fastest-growing region “The creation of Salto Americas represents an important step in aligning our regional structure with the way our customers and partners operate across the hemisphere,” said Sethna. “By bringing together North America, Mexico, and CALA into one cohesive region, we are strengthening our ability to deliver consistent value, accelerate growth, and support our partners with greater agility and coordination. We see Salto Americas as our fastest-growing region with the largest opportunity for expansion, and we are committed to broadening our local presence. Unifying the region under a single leadership maximises our effectiveness and positions us to capture new possibilities across all markets.” High-performance teams As part of this new structure, Bill Wood will oversee Salto Americas. Wood, who has served as president of Salto North America since 2016, will lead the expanded region and guide its strategic direction and operational performance. Throughout his tenure, Wood has been instrumental in building high-performance teams and driving accelerated growth from the early stages of Salto’s presence in North America, positioning the company for continued success across the Americas. Supporting the new Salto Americas leadership structure are the recent promotions of Senior Vice President of Operations Chris Chromey and Vice President of Human Resources Tanya Turner, both of whom bring nine years of experience with Salto. Driving revenue strategy In parallel with the regional realignment, Salto Americas has appointed Luis Saldana as vice president of sales growth, a leadership role designed to drive revenue strategy and execution across all business units (BUs) and locations. “I was fortunate to join Salto 20 years ago, and I’ve had the privilege of witnessing our evolution from a revolutionary start‑up to the powerful SALTO WECOSYSTEM we are today,” said Saldana. “My experience across technical support, operations, and as Latin America business unit manager has given me a deep understanding of our products, our partners, and the opportunities in our markets. I’m truly excited to be part of the newly consolidated Salto Americas region – driving growth, strengthening alignment, and building on the strong momentum we’ve created.” Smart access technologies In this role, Saldana will spearhead regional growth by prioritising service-led sales strategies and the accelerated adoption of Salto’s smart access technologies. By overseeing country and regional performance and aligning brands under a unified vision, Saldana will ensure the company’s digital transformation goals translate into consistent, high-value partner and customer engagement. “I’m proud to welcome Luis into this critical leadership role,” said Wood. “Luis brings exceptional vision, deep industry knowledge, and a strong track record of building high-performing teams. His strategic mindset and passion for customer partnership make him the ideal leader to drive our sales organisation forward and support continued growth across all business units.” Enhancing regional focus As part of the reorganisation, Salto’s regional areas in North America have transitioned into BUs, aligning with the company’s global operating model. Salto Americas consists of: Southeast United States BU, led by Steve Burk, who has been with Salto for seven years, including the past three as area leader for the Southeast U.S. Northeast United States BU, led by David Latrielle, who has been with Salto for more than eight years, most recently serving as area leader for the Northeast U.S. West United States and Canada BU, led by Joe Buist, who has been with Salto for more than 14 years and served as area leader for the West U.S. and Canada region for three years. Eastern Canada BU, led by Vasili Kourelos, who has been with Salto for more than four years and most recently served as area leader for Eastern Canada. Caribbean and Latin America (CALA) BU, led by Nathaniel Roman, who has been with Salto for seven years and succeeds Luis Saldana in the role. Mexico BU, leadership to be announced. This updated structure is designed to enhance regional focus while maintaining strong alignment across markets, enabling Salto to better serve customers, partners, and stakeholders throughout the Americas.

The Security Industry Association (SIA) has welcomed Amanda Garzon to serve as chief operating officer (COO). Amanda Garzon oversees the association’s strategic execution and day-to-day operations, ensuring alignment across internal functions and delivery of SIA’s programs and initiatives. She is an experienced executive with a background spanning the for-profit and nonprofit sectors. Most recently, Garzon served as COO of the Hydrocephalus Association, where she supported organisational growth and program expansion across a national network of stakeholders, including patients, caregivers, clinicians, researchers and industry partners. She also led the development of HydroAssist, a mobile app designed to help patients and caregivers manage hydrocephalus treatment. National network of stakeholders In recognition of her leadership and contributions, the Hydrocephalus Association established the Amanda Garzon Visionary Leadership Award, which is presented annually. She was named one of the Top 20 Advocacy Professionals by the Advocacy Association in 2025, is a member of the Congressional Hispanic Caucus Institute Alumni Association and previously served as a Woodrow Wilson School Graduate Fellow at Princeton University. “With Amanda joining our already exceptional team, SIA is poised to deliver additional value to our members and become engaged in new areas that will further SIA’s influence within the industry globally. Amanda’s perspective and experience will increase SIA’s effectiveness and also ensure that we increase our responsiveness to our members and ensure we deliver the programs that they expect in efficient and innovative ways,” said SIA CEO Don Erickson. Efficient and innovative ways “I know SIA members will enjoy working with her as we build on SIA’s member value, programs and offerings.” Other recent additions to the SIA team include Briana Jeter, senior manager of marketing and events; Courtney Kay, manager of industry relations; and Nicholas Matzerath, coordinator of member services. SIA staff are here to support our members and the initiatives of the organisation.

Athena Security, a provider of AI-enabled physical security solutions, announces its Ambulance Bay Weapons Detection System. Powered by a new Ambulance Bay AI Agent, the system automates weapons screening for patients arriving via stretcher or wheelchair—removing the need for hand-wanding and closing one of healthcare’s most critical security gaps. “The ambulance bay has always been one of the hardest areas in healthcare to secure,” says Lisa Falzone, co-founder and President of Athena Security. “Security teams are forced to choose between speed and safety. With our new Ambulance Bay AI Agent, they no longer have to. Our system brings automation, precision, and accountability to a part of the hospital that has historically been left exposed.” Complex screening environment Hospital emergency departments face a uniquely complex screening environment. Patients often arrive unconscious or in distress, on fully metal gurneys, making traditional metal detectors ineffective and manual screening both time-consuming and inconsistent. Historically, hospitals have relied on handheld wands to screen patients—an approach that is inherently flawed. Because stretchers are entirely metal, wands frequently trigger false positives, requiring multiple passes over the body. In emergency situations, where seconds matter, this process is often rushed or skipped altogether. High-pressure medical environments Instead of stopping to manually scan a patient, staff can simply wheel the patient through the system, allowing the AI Agent to conduct a full-body scan in seconds—reducing screening time by up to 30–60 seconds per patient while improving accuracy and consistency. Key Features and Benefits of the Ambulance Bay Weapons Detection System: Automated weapons detection (no hand-wanding required) - Eliminates reliance on manual screening and reduces human error Fast, frictionless screening - Full-body scan completed in seconds as patients are wheeled under the scanner Built for gurney-based screening - Accurately detects objects on patients lying on fully metal stretchers without interference RedBox location-based alerts - Pinpoints the exact location of potential threats on the body for rapid response Improved throughput - Reduces screening time by 30–60 seconds per patient, helping maintain speed of care Consistent, repeatable process- Removes variability caused by rushed or incomplete manual screening Unlike traditional systems, Athena’s Ambulance Bay WDS is purpose-built to operate in high-pressure medical environments, delivering reliable performance without slowing down emergency workflows. Urgency of emergency care “Our job is to detect and show exactly where the object is,” states Chris Ciabarra, co-founder and CTO of Athena Security. “From there, each hospital follows its own policies on how to handle the situation. But we eliminate the guesswork. You’re no longer relying on someone manually waving a wand and hoping they didn’t miss anything.” The Ambulance Bay AI Agent replaces the need for manual hand-wanding entirely—automating a process that has historically been inconsistent due to time constraints, human error, and the urgency of emergency care. Delivering improved speed Athena Security’s Ambulance Bay WDS combines real-time detection with image capture, incident logging, and documentation within a single, unified workflow. The system performs the scan, generates alerts, and automatically logs each event, delivering improved speed, accuracy, and accountability. It also includes seamless chain-of-custody tracking for confiscated items, ensuring that every screening event is fully documented, auditable, and supportive of both compliance and operational oversight. By transforming ambulance bay screening from a manual, inconsistent process into a fast, automated, AI-driven workflow, Athena Security is enabling hospitals to improve safety without slowing down care. The Ambulance Bay Weapons Detection System integrates seamlessly with Athena’s broader entryway security platform, including visitor management, weapons detection, and AI-assisted X-ray, delivering a unified approach to facility-wide security.

Genetec Inc., the global pioneer in enterprise physical security software, announces that Lincoln County Schools (LCS) in North Carolina has modernised its district-wide security infrastructure using Genetec™ Security Center, unifying video surveillance, access control, and intrusion systems across its schools and support facilities. Lincoln County Schools serves over 11,000 students across 23 schools, including 13 elementary schools, four middle schools, four high schools, a technology school, and an alternative school. Four additional buildings support district-wide services such as school nutrition, transportation, and maintenance. As its existing security technology began showing its age, the district set out to modernise its systems. Human resources database “Genetec™ Security Center offered us a great option,” said Steven Hoyle, Chief Technology Officer for Lincoln County Schools. “We have the features we need in one solution that’s easy to use and fits our budget.” At the top of LCS’s requirements was an open, unified security platform. The district wanted the flexibility to reuse existing video and access control hardware while upgrading devices as needed. It also sought to manage video, access control, and intrusion systems within a single solution and to connect other school systems, including the human resources database, to improve process automation. Access control systems LCS began upgrading its high schools’ video surveillance and access control systems, now unified as one in Genetec Security Center. They also added Radionix intrusion detection. When complete, hundreds of cameras, doors, and intrusion sensors across district buildings will be connected to the Genetec open architecture platform. This has also allowed the district to retain much of its existing hardware and to migrate to newer devices at its own pace. “Genetec™ Security Center supports a wide range of third-party technologies, and that’s been a huge bonus for us,” explained Hoyle. “We have the freedom to keep some existing hardware, upgrade to newer devices, and integrate other business systems. This helps us find the right balance between enhancing security and managing costs. And we can do it at our own pace, taking our time to re-evaluate needs and make decisions from there.” Reducing false alarms LCS has also digitised processes by connecting Microsoft Active Directory and its Radionix intrusion detection system within Security Center. With Active Directory integration, cardholder privileges are automatically assigned based on job role and location. When employees join or leave the district, door and system access is activated or deactivated automatically. Synchronising cardholders with the intrusion detection system has reduced false alarms. “In the past, intrusion alarms would sometimes be activated when someone was still in the building, resulting in many false alarms,” said Hoyle. “Now, staff can badge in during set hours, and the intrusion system is automatically armed or disarmed. We’re seeing far fewer false alarms and fewer calls to law enforcement and our administrators.” As upgrades continue, Lincoln County Schools is working with Genetec to expand capabilities and connect additional systems to support faster, more coordinated communication across the district.

Hard Rock Stadium in Miami Gardens, Florida is home to the NFL’s Miami Dolphins — and a year-round destination for major events. Beyond football, the broader campus supports large-scale operations throughout the year, including international events and a race circuit that runs around the stadium complex. Operationally, the environment changes day to day. On weekdays, the stadium may seem quiet on the outside, but inside the venue is bustling with employees preparing for the next major event. On game days, the stadium surges with activity; that’s when the Security Operations Center (SOC) must expand to include internal teams alongside public safety agencies. Embracing new technologies As security threats rise for major venues across professional sports, the Dolphins have continued to stay ahead of the curve by embracing new technologies to help provide a safe environment for all guests. “Our top priority is to protect our fans and employees — and that starts with the right infrastructure in place.”— Sameer Istafa, CTO. Challenge - The team wasn’t just looking to add devices — they needed a security platform that could match the pace and complexity of a major venue: Cut through “AI claims” in the market: Many solutions promised “full AI from start to finish,” but in testing still required third-party integrations and add-ons. The team wanted a truly all-in-one platform that delivered in real operating conditions. Infrastructure modernisation and reliability: The legacy environment depended on on-prem servers and siloed systems; if servers went down, access to cameras could be impacted. The organisation needed a modern platform built for scale and continuity. Connected workflows across teams: Video, access, intercom, and guest activity all need to work together. Fast visibility under pressure: Operators need to move quickly without bouncing between tools, screens, or handoffs. Event-day collaboration at scale: During major events, different groups may need fast, controlled access to specific views — without administrative drag, shared credentials, or unclear accountability. Proactive coverage for a large site: With major events drawing up to 65,000 spectators, the team needed proactive workflows that surface the moments that matter. Core security workflows Solution - The Miami Dolphins and Hard Rock Stadium team is standardising on Verkada to bring core security workflows into a single, cloud-managed platform — uniting video security, access control, guest management, intercom, alarms, and AI-powered alerting. Hard Rock Stadium worked with trusted Verkada partner Castaway Technology and Security (CTS) to support deployment and implementation across the campus. With experience in large, complex venues, CTS helped bring the unified platform to life — ensuring the system could scale for everyday operations and major event days. “The biggest thing is bringing cameras and access control into one unified platform.” — Craig Bruce, Co-Founder at CTS. Shared operational view Sameer Istafa, Chief Technology Officer (CTO) of the Miami Dolphins and Hard Rock Stadium, conducted a diligence process that included conversations with peer organisations, time with Verkada’s leadership and technical teams at Verkada headquarters through the Executive Briefing Program, and feedback from customers at VerkadaOne. Together, those proof points reinforced confidence in standardising on the platform. With systems consolidated into one interface, operators can move from “Where is the footage?” to “What do we do next?” faster — especially when multiple teams are involved. Instead of switching between disconnected tools, teams can investigate, coordinate, and respond from a shared operational view — improving speed and consistency across day-to-day operations and high-pressure event environments. “A lot of systems claim ‘full AI,’ but when you test them, you still have to bolt on third parties. With Verkada, it’s truly all-in-one.” — Sameer Istafa, CTO Constant manual monitoring Instead of constant manual monitoring, the SOC can configure workflows that surface the moments that matter — perimeter alerts (like fence-jumping) and proactive detection (like fighting) — so staff can dispatch rovers and respond before incidents escalate. These alerts are centrally managed in Operator View, where each alert generates a ticket with footage, location, and event details for faster triage and consistent follow-through. In environments where incidents can span multiple cameras and locations — and where reports may arrive late — AI-Powered Unified Timeline helps teams reconstruct movement across views quickly, compressing the search window and reducing time spent jumping between feeds. During major events, the SOC can include internal staff plus external stakeholders (including law enforcement and other public safety agencies) who need limited access to specific cameras or zones. On major event days, the SOC can expand significantly — with multiple teams working in parallel. With Verkada, the team can: Grant temporary access to external teams for a defined window of time Scope permissions to the right locations/cameras Revoke access afterward — while maintaining accountability through an audit trail of who accessed what and when This enables fast collaboration when the SOC expands — without shared logins, long-term access sprawl, or bottlenecks that slow response. Helping accelerate investigations To evaluate Verkada at a realistic scale — and support a smoother transition — the team used Verkada’s Command Connector during the trial and deployment period to bring legacy camera feeds into Command. This allowed stakeholders to view and manage both legacy and new cameras in a single interface, start using Command earlier, and maintain continuity while the venue migrated toward one standardised system — without needing to replace every camera at once. By bringing legacy feeds into Command, the team could also apply select analytics and investigation tools to supported cameras, helping accelerate investigations during the transition period. Clear business case The deployment supports diverse environments across the complex, including perimeter coverage, parking lots and roadways, stadium interiors — plus adjacent venues and event footprints. Securing CEO and CFO buy-in required a clear business case: compare the ongoing cost of maintaining the existing on-prem system versus consolidating into an all-in-one cloud platform. By moving off legacy on-prem server infrastructure to a cloud-managed platform, the team expects to save millions in server refresh costs — with the added benefit of new features and enhancements delivered over the air through automatic software and firmware upgrades. Event-day collaboration As deployment expands and capabilities deepen, the Miami Dolphins team is building a foundation for consistent security operations across everyday activity and major events — improving speed, visibility, and coordination without adding complexity. At the core of the transformation: a unified platform that supports faster investigations, proactive alerting, and event-day collaboration — designed for what major venues need to operate effectively. In sports and entertainment, no two days are the same. Hard Rock Stadium swings from calm weekdays to high-pressure event days where the SOC expands and decisions need to happen fast. By unifying core security workflows in one platform with Verkada, the Dolphins organisation has improved the visibility, coordination, and reliability needed to protect fans and staff across a uniquely complex venue. “We all wear multiple hats. We needed a system we could depend on — with one number to call. That’s Verkada.” — Sameer Istafa, CTO.

Stadiums require access technologies which are versatile, durable, reliable and easily scalable. Finding a single system which meets all these needs, and simultaneously offers digital devices for the wide range of opening types in a typical stadium, is not straightforward. In many cases, security managers resort to running two security systems in parallel. This creates added workload and complexity, especially when they must deploy a mix of digital control and mechanical cylinders at different openings. Existing stadium infrastructure For a security upgrade at their 18,000-capacity stadium, Spanish football club UD Almería wanted to transition from traditional mechanical locks to digital access control. They sought a solution which could accommodate these diverse needs and enable centralised management from a single, intuitive software interface. Ease of installation within existing stadium infrastructure and the ability to equip doors which receive lots of robust traffic were further criteria. UD Almería chose ASSA ABLOY as partner to digitalise their access. Their SMARTair digital access system includes wireless locks for many access points and mobile keys or smart cards for user convenience. The same solution now also offers centralised management of eCLIQ smart keys, electronic cylinders and padlocks. This combined solution enables the stadium to secure all their different access points digitally. Complex stadium projects By adding CLIQ devices within a SMARTair solution, organisations gain total traceability of access in a single system – saving security managers’ time and hassle. They can manage access even at remote locations with durable CLIQ cylinders and programmable keys, all from the familiar SMARTair interface. In addition, the team at Almería benefited from technical support provided by ASSA ABLOY specifiers with expertise working on digital access solutions for complex stadium projects. The complementary benefits of SMARTair and eCLIQ ensure Almería’s needs are met without compromising on security or flexibility. Reliable, durable eCLIQ and SMARTair devices have low maintenance requirements, minimising ongoing costs. “With our SMARTair and eCLIQ system, I feel the stadium is well protected, day and night,” confirms Ignacio Martín-Calpena Miranda, Director of Facilities and Infrastructure, UD Almería. Convenient visitor management All users and access points are managed online from SMARTair TS1000 Web software. Installed devices include SMARTair i-max escutcheons and knob cylinders for glass doors, plus SMARTair integrated wall readers for office turnstiles. These are supplemented with eCLIQ smart key-operated digital cylinders, CLIQ Wall PDs and eCLIQ padlocks for gates and tool cages. This entire digital system operates without cables to or around any openings: both SMARTair and CLIQ devices are wireless and were installed quickly, between home matches, without invasive structural work. The club security team chose SMARTair for real-time control and oversight of offices, locker rooms and physio suites. Here, authorised staff use customised RFID cards which double as ID badges or mobile keys in the SMARTair Openow® app. Visitors and external contractors receive time-limited access through mobile keys sent directly to their own app, streamlining convenient visitor management. Interior service zones Alongside this, eCLIQ cylinders protect technical rooms and interior service zones. Maintenance staff and security personnel, including police, carry an eCLIQ smart key programmed with individual access permissions. “Managing SMARTair and eCLIQ doors within a single system, via TS1000, has greatly simplified our work,” adds Ignacio Martín-Calpena Miranda. For added convenience, every CLIQ smart key also has an RFID chip inside which can be programmed to unlock authorised doors secured with SMARTair devices. Aligning CLIQ with SMARTair gives facilities managers the choice of mobile credentials or RFID credentials (smart cards, fobs, or badges) for SMARTair devices, smart keys for CLIQ cylinders or smart keys with RFID tags for both SMARTair and CLIQ devices. Retrofitting existing doors Retrofitting existing doors was simple: installers simply replaced the mechanical cylinder with an eCLIQ cylinder, without wiring or batteries. Power is carried to the cylinder via the user’s battery-powered key. This hybrid installation ensures all Almería’s diverse access needs were met – only ASSA ABLOY could provide such a connected, unified system. “When organisations extend their SMARTair digital access solution with CLIQ battery-free cylinders, they implement complete oversight for their premises, including any outdoor spaces,” explains Gabriel García, Key Account Manager at ASSA ABLOY Opening Solutions. “There’s no cabling and no more need for mechanical keys – just smart, flexible management.” Implementing digital access Both CLIQ electronic and electromechanical cylinders and the SMARTair out-of-the-box system are part of a suite of connected Digital Access Solutions from ASSA ABLOY. When they are deployed together, security teams can manage even more doors from their SMARTair software interface. They can implement digital access almost anywhere, without drilling or causing damage to the building structure. The broad range of openings already covered by SMARTair are supplemented with a range of more than 60 CLIQ and eCLIQ cylinder types, making every access point secure.

Busy urban parking lots often need more than simple entry and exit booths. In Manila, one parking lot operator has discovered that Hikvision’s smart parking solution can transform the way they operate, collect revenue, and plan for growth. The challenge: manual processes and growing congestion In a business district in the Philippines capital, Manila, Professional Parking Management Corp (Pro-Parking) operates a public parking facility with space for 58 cars and 180 motorcycles. It’s an important site in the neighbourhood, playing a vital role in supporting nearby offices and commercial establishments. In recent years, as traffic volumes have steadily increased, the limitations of its single entrance and exit booth had become increasingly clear. Congestion had become a real problem, especially during busy periods when vehicles would frequently be forced to queue up along the road in order to get in. So, Pro-Parking decided to modernise its operations. Creating a parking environment Its vision was to create a parking environment that fully aligned with modern digital standards, to deliver a faster entrance and exit experience for drivers and which was easier to manage by staff. To achieve this, they wanted to introduce a system which would improve compliance and reporting accuracy by using registered Point of Sale (POS) capabilities. This would be more efficient as it would eliminate the need for manual receipt writing and double validation. They also wanted to find a solution that would help them improve the strategic management of the parking lot by giving them greater visibility of traffic patterns, revenue, and lane performance. Hikvision’s smart parking solution The company has used Hikvision’s smart parking system to meet all of these objectives. This is a fully integrated solution which enhances and optimises everything from vehicle flow to payment processing and centralised management. At the entrance and exit, two Hikvision All-in-One E&E Machines (DS-TMC407-EHR/3m fence/R/TCG400) serve as the primary access control points. Each of these is supported by a Trigger Radar and Anti-Fall Radar (DS-TMG034) for precise vehicle detection. Together, these units handle the full entry sequence automatically. They capture the vehicle license plate, issue a parking ticket, log the entry time, and raise the barrier. License plate recognition Because the high-speed barrier gate is designed to rise quickly and lower gradually, the solution ensures a steady flow of traffic even during peak periods. The 4MP ANPR camera, meanwhile, ensures clear license plate recognition even at night, supported by smart LED lighting that adjusts based on brightness conditions. What’s more, each E&E machine includes a 21.5-inch LCD display which can show advertisements or operational announcements. Built-in two-way audio allows drivers to speak directly with operators when they need assistance. Generating comprehensive reports For payment, an Automatic Payment Machine (DS-TPP427) is installed at the site office via a through-the-wall setup. Drivers insert their ticket, the machine computes the applicable fee, accepts payment in cards, bills, or coins, and updates the central system in real time. Rounding out the payment flow are an Entrance Ticket Station (DS-TMT201-D(LCD)) and an Exit Ticket Station (DS-TMT202-D(LCD)), the latter of which verifies paid status and cross-checks ticket data against captured plate information before allowing the vehicle to exit. All devices are unified under the HikCentral Professional platform. This enables the operations team to monitor vehicle activity, review entry and exit logs, handle exceptions and generate comprehensive reports—all from a single dashboard. Daily revenue summaries, peak-hour analytics, and sophisticated traffic flow reports are now accessible with just a few clicks. Smarter operations have improved revenue by 25% The benefits of the new system have not only been significant, but they were felt immediately. Entry and exit processing times have been reduced by between 30% and 50% during peak hours. Queue lengths are noticeably shorter, especially during busy periods. With payments settled at the central machine, congestion at the exit lane has been significantly minimised, improving both traffic flow and overall customer satisfaction. Operationally, the shift to centralised payment and automated validation has reduced manual intervention at both payment and exit points. Revenue reconciliation is faster and more accurate, supported by system-generated reports. Perhaps the most significant benefit, however, is that since the solution went live and thanks to improved enforcement rates and enhanced transaction transparency, monthly revenues have increased by roughly 25%. Key management information The system has also met the need to improve the strategic management of the parking lot by transforming the visibility of key management information. Traffic patterns, for example, are now backed by firm data rather than estimates, and the company can plan expansions and operational adjustments based on solid analytics. Darwin Pasco, Chief Transformation Officer at Pro-Parking, summed it up this way: "Before deploying the Hikvision solution, our operations were largely manual and dependent on people. Now, however, we have structured workflows, centralised control, and far better visibility into our revenue and traffic. The new system has enabled us to move from reactive operations to controlled, data-driven management." Digital transformation in parking management This implementation, then, is far more than a technology upgrade and represents a strategic step toward digital transformation in parking management. That’s why, with Hikvision’s smart parking solution as its foundation, Professional Parking Management Corp now plans to expand the deployment across additional sites that it operates, building toward a fully connected, data-driven parking network. Key benefits: 25% increase in monthly revenue 30–50% faster vehicle processing during peak hours Reduced congestion and shorter queues Improved operational efficiency and reporting accuracy