A behavioural health provider specialises in 24/7 care to treat substance use disorders with behavioural and primary healthcare services. They are a large not-for-profit, community-based adult detoxification, residential and outpatient substance use facility in Chicago, serving over 10,000 people annually.
The provider had budgeted for security improvements and wanted better oversight of not only their main facility but also their building across the street. They were looking to replace the video security system they already had in place.