Nowadays, the telecare sector still relies heavily on traditional systems or even analogue systems, which lags behind the proliferation of smart technology in other sectors. Akuvox, with its blockbuster indoor monitor, is tipping the UK telecare sector towards more humane, proactive and intelligent care through a project involving half a million elderly people living in thousands of care homes.
Akuvox's customer, a key telecare service provider in the UK, sought to transform its traditional telecare system to address two crucial problems: long response time to emergency calls and limited extensibility in functionality, which hampered the ramping up of its telecare service.