 |
| The basic objective of the project is to improve TAB Gida's human resources management |
The client
TAB Gida is the national brand owner of Burger King in Turkey. The company recently increased its overall share by introducing two new brands: Sbarro under pizza fast food in 2007 and Popeye’s under chicken fast food in 2008. With the inclusion of these outlet numbers the company increased its total outlet numbers in Turkey from 156 in 2006 to 217 in 2007.
By 2007, the company operated 3 brands across 27 cities in Turkey and its employee exceeded 10,000 persons. As with other hospitality businesses, the company employs large portion of part-time staffs and moreover their work shifts varies in time and locations.
To get sufficient control over the company’s fast-growing business operation, the management intended to implement precise and robust work hour control to enhance its payroll system.
 |
| Fingerprint- based time records of staffs are fully integrated with customer's payroll database |
The challenge
The basic objective of the project was to improve TAB Gida’s human resources management practice by improving its capability to measure, monitor and control its employees.
Before the project, many part of TAB Gida’s staffing & payroll tasks were processed in conventional ways. The staff rosters and bookings were created in spreadsheets, and due to the industry’s dynamic nature, the restaurant managers did not have precise control over monitoring and recording of individual employee’s work hours.
At the headquarter level, it used to take several days in the HR department to process payrolls, based on the spreadsheet records from over 200 locations nationwide. Nor did the HR department have the ability to measure or control front line employees.
The project was managed by Meyer Inc, a leading system integrator in Turkey with in-depth industry expertise in biometrics.
TAB Gida’s initial requirements for Meyer were to implement a clear solution that could record ‘real’ work hours from all employees at every location. and enable restaurant managers to view, edit or create rosters of his/her employees from remote location. Also from the HQ level, the customer wanted to monitor and evaluate all employees’ performance in real time, and integration of payroll process with the work hour records.
 |
| Suprema's BioStation™ fingerprint time attendance terminal |
The solution
The major components of the solution provided to TAB Gida was Suprema’s IP based fingerprint terminals and Meyer’s integrated HR & payroll software. Fingerprint- based time records of staffs are fully integrated with customer’s payroll database hence restaurant managers can monitor real-time staffing status from remote locations.
Suprema’s BioStation™ fingerprint time attendance terminal can verify, record and transfer the sign-in/out records simultaneously over the Internet. The device also features user-friendly GUI hence all restaurant managers and employees can easily adopt the device as their timesheet with simple instruction only. Then the work hour records from the BioStation™ can be directly transferred over IP connection to the payroll system at headquarter. The solution also allows each restaurant manager to view, edit and report his/her own staffs’ work hour record from any location at real-time basis, and all the updates and changes are to be saved in the main server.
TAB Gida’s benefit were not only limited to its operational efficiency in staffing. The solution also benefitted customer by reducing its labor cost and internal processes. The Turkey Burger King project shows how biometric technology can improve HR & payroll practice for labor- intensive hospitality industry.
