Staff safety and customer service will be boosted across Sydney’s rail network with the deployment of SafeZone®, the safety, security and emergency management solution from CriticalArc.
The ground-breaking technology will enable Sydney Trains to manage a wide range of situations, including mitigating risks to staff and customers and strengthening the capacity to respond to incidents and emergencies across the network. For example, SafeZone will put up to 2,500 of Sydney Trains’ front-line staff directly in touch with security control room teams, letting them summon immediate assistance at the touch of a button.
