In the world of cybersecurity, ethical hacking proactively identifies security vulnerabilities before malicious actors (i.e., unethical hackers) can exploit them. By simulating real-world attacks, organisations can strengthen defences, protect sensitive data, and maintain public trust. In the physical security world, ethical hacking can transform cybersecurity of security systems from a reactive struggle into a strategic safeguard. We asked our Expert Panel Roundtable: What is the role of ethical hacking as it relates to physical security?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Data Center's house the critical systems, sensitive data, and hardware that keep businesses, governments, and communities running around the clock. In these environments, uptime is everything. Risk tolerance is low. And physical security has to work seamlessly alongside daily operations without creating friction or complexity. The global data center physical security market was valued at USD 1.39 billion in 2024 and is projected to reach USD 4.19 billion by 2033, reflecting a fundamental shift in how seriously the industry treats physical protection. Yet despite this growth, physical security protections still account for as little as 5% of overall build budgets at many facilities. Physical security protections A breach at the perimeter, an unauthorised entry into a data hall, or a failure in environmental monitoring can cascade into downtime, data loss, and compliance violations. The challenge is building security that addresses all of this while still enabling the constant flow of engineers, contractors, and operators who keep the facility running. Every data center is carefully zoned to control the movement of people. Public areas, internal corridors, and customer-only data halls each carry different risk profiles and require different levels of protection. Critical infrastructure zones A unified data center access control system aligns policies with how these spaces are actually used. Multi-layered authentication (including dual-badge verification, anti-pass back, biometrics, and physical credentials) ensures the right people are in the right place at the right time. Anti-tailgating systems, duress PIN codes, and photo ID pop-ups integrated with live Video, add further layers of verification at critical entry points. For the most sensitive areas, such as data halls and critical infrastructure zones, Inner Range offers its High Security (Class 5) intrusion detection solution, purpose-built for environments where insider threats and advanced tampering must be addressed. Less sensitive zones can run cost-efficient commercial-grade security, all managed through a single unified platform. Generating automated alerts Maintaining uninterrupted visual oversight across server rooms, equipment cages, and operational areas is essential for both protection and compliance. Inner Range links video surveillance directly to access events, so every door tap, denied entry, or after-hours access is connected to corresponding footage. AI-powered video analytics detect unusual behaviour, loitering, or breaches proactively, generating automated alerts for rapid response. This transforms video from a passive recording tool into an active layer of the data center security system. Tamper-proof locks Security in a data center goes beyond doors and corridors. At the rack level, tamper-proof locks, open-rack monitoring, and integration with CCTV and alarm verification ensure physical infrastructure stays protected. Environmental monitoring is equally critical. Humidity, temperature, fire compliance, and emergency egress are constantly tracked through sensors tailored to each zone. The system integrates with environmental sensors to detect overheating, smoke, or tampering early, helping teams act before infrastructure is compromised and uptime is affected. Meeting regulatory standards Data centers rely heavily on third-party specialists, vendors, and service partners. Managing this access safely is one of the biggest operational challenges. Manual processes and siloed systems make it harder to maintain audit trails, respond to incidents, and meet regulatory standards. Inner Range governs contractor and visitor access through structured workflows that map qualifications, certifications, and standard operating procedures directly to permissions. Real-time location tracking (RTLS) ensures contractors and assets are monitored across zones, maintaining compliance with automated reporting. Access is granted only when requirements are met and revoked automatically when conditions change. Multi-factor authentication In environments where trust must be earned, Inner Range enforces strict verification at every door, rack, and zone. Access is never assumed. Credentials are validated against identity, role, and time, with support for biometrics and multi-factor authentication. This approach aligns physical security with modern zero-trust frameworks, reducing exposure to insider threats and unauthorised escalation. Operational simplicity matters in environments where complexity increases risk. Inner Range delivers a true single-pane-of-glass view across access control, intrusion detection, video surveillance, and environmental monitoring. Real-time visibility A powerful vector-based mapping interface provides real-time visibility across a single facility or a global multi-site deployment. Operators can monitor alarms, review access events, and track environmental conditions without switching systems. Advanced auditing, dashboards, and centralised reporting support compliance requirements and operational transparency. With more than 130 third-party integrations (including IT asset management, environmental monitoring, HR systems, and building automation), the platform connects into existing infrastructure and scales as the network grows. During unexpected outages Downtime in a data center is measured in dollars per second. Server downtime alone can cost large organisations up to $9,000 a minute. Inner Range is engineered for continuity, with encrypted communication, automated failover, and real-time fault detection built into its core. Redundant power ensures continuous operation even during unexpected outages. Whether managing a single facility or a global network of data halls, the system scales without adding complexity. Modular architecture allows expansion by adding racks, cages, or entire server rooms without infrastructure replacement, allowing physical security to grow in lockstep with infrastructure demands.

DigiCert, a pioneer in intelligent trust, announces it has integrated DMARC monitoring capabilities from Valimail, a DigiCert company, directly into DigiCert UltraDNS. The enhancement enables one-click activation of DMARC monitoring, giving organisations immediate visibility into the services sending email on behalf of their domains. By combining DNS management with email authentication monitoring into a single solution, DigiCert helps security teams identify authentication gaps, detect unauthorised senders, and strengthen protection against phishing and domain impersonation attacks. Email authentication monitoring Email remains the most common attack vector for phishing, spoofing, and business email compromise. While DMARC has become a foundational control for protecting domains and verifying email authenticity, many organisations still struggle with fragmented tools, complex reporting, and disconnected DNS workflows. As a result, many lack clear visibility into their email ecosystem. “Organisations need clear visibility into who is sending email on behalf of their domains to stop potential threats quickly,” said Brian Trzupek, SVP of Product at DigiCert. “By embedding Valimail’s monitoring and reporting capabilities directly within UltraDNS, we’re making it easier for DNS administrators to access actionable insights into their email ecosystem, strengthen domain protection, and improve security workflows from a platform they already use every day.” Intelligent trust architecture The UltraDNS platform allows users to automatically configure their DNS records required for DMARC monitoring while preserving existing mail flow and policy settings. This new capability enables organisations to monitor DMARC, SPF, and DKIM authentication activity through Valimail. With UltraDNS and Valimail Monitor, organisations can: Discover all services sending email on behalf of their domains Identify DMARC, SPF, and DKIM authentication failures Detect suspicious senders, unknown infrastructure, and impersonation attempts Validate alignment with Google, Microsoft, and Yahoo authentication requirements Enable DMARC monitoring without impacting mail delivery Expand monitoring from individual domains to entire portfolios through centralised DNS management Simplified security operations When Valimail Monitor is enabled, UltraDNS automatically applies the DNS changes required for monitoring. If no DMARC record exists, UltraDNS creates one in monitoring mode (p=none). If a record already exists, UltraDNS adds Valimail reporting without modifying existing policies or disrupting mail flow. Organisations can enable monitoring across a single domain or their entire portfolio directly from the UltraDNS portal, simplifying deployment and accelerating visibility across large, distributed environments. The integration advances DigiCert’s strategy of unifying DNS, PKI, and digital trust services into a single platform that simplifies security operations and strengthens protection against evolving threats. By combining UltraDNS with Valimail’s DMARC monitoring capabilities, DigiCert helps organisations operationalise email authentication as part of a broader intelligent trust architecture. DMARC monitoring powered by Valimail is now available through the UltraDNS portal.

iDenfy, the global identity verification, fraud prevention, and compliance software provider, has been recognised in G2’s Summer 2026 Report, earning 33 reward badges across multiple RegTech service categories. The awards include a Leader classification in the G2 Grid for Biometric Authentication & Digital Customer Onboarding Software, Best Results recognition, and Best Relationship, each based on verified reviews from real B2B business users on the G2 platform. Since joining G2’s platform in 2022, iDenfy has remained in the top spot in the IDV service provider list. Software review platforms G2 is one of the most widely referenced software review platforms in the B2B technology industry, based on the approach that the platform uses: all reviews are verified and written by real, verified business representatives who have used the solution and tested it in practice. Badges are awarded based on aggregated customer satisfaction scores, market presence data, and verified user feedback, making them an independent measurement source of how a product performs in practice rather than in theory. According to Domantas Ciulde, the CEO of iDenfy, G2’s recognition shows iDenfy’s ongoing efforts to value transparency and good customer support with each client: Dedicated account managers “Our team works hard to help our partners integrate our solutions easily, with all the needed support they can get. That’s why we have our documentation ready, recently launched iDenfy’s MCP, and have received feedback from partners that have switched vendors just because of our sales as well as integration support teams, who have helped to save hours of manual work.” iDenfy caters to big clients and smaller businesses, no matter the size of the company or the package they sign with, with dedicated account managers who help to respond and resolve any issues that can arise. According to Domantas Ciulde, some similar service providers, especially those that are bigger and deal with larger volumes, don’t have the same amount of time they can use for their partners. The G2 scores also show that not only the accuracy rates of the Know Your Customer (KYC) software matter, but also the efficiency of the solution and its onboarding capabilities, which help iDenfy to keep its leading position in the market. Verification software solutions It is worth noting that iDenfy has ranked #1 out of 332 identity verification software solutions on G2, backed by 200+ verified business reviews. The Most Implementable, Fastest to Implement, Easiest to Set Up, and Highest User Adoption badges are further proof that clients can go live without any delays. In addition, based on user reviews, the Momentum Leader’s badge proves that iDenfy is steadily growing across all of the enterprise, mid-market, and small business markets. Several other important awards that are worth mentioning include iDenfy’s recognition as a Leader in the G2 Grid for biometric authentication software, which also happened to be a relevant category to its identity verification technology, since biometric face matching and liveness detection have been crucial in every workflow. Ongoing client interactions The company also received the Best Results badge, awarded to the product that produced the highest overall results for companies, and the Best Relationship badge, earned through the performance of iDenfy’s in-house customer support team, which is responsible for the quality of ongoing client interactions, responsiveness, and simplicity of doing business. “Being recognised across 33 categories in a single G2 cycle is a reflection of the clients who took the time to leave honest reviews. Those badges are the fruit of everyday experience with our platform, not through one interaction, and therefore they give us a level of respect that we truly value,” commented Domantas Ciulde, the CEO of iDenfy. Secure and fast integration By 2034, the size of the global RegTech market is expected to rise from USD 23.43 billion in 2026 to USD 105.23 billion, and with the increasing competition, there is a need to understand how the firms are performing as real users in a competitive landscape. “We built the software that produces results under regulatory pressure, as well as for busy sectors that need a secure and fast integration. The fact that our clients are leaving positive reviews across usability, relationship quality, and implementation speed tells us that our solutions are doing what they are supposed to do across the board,” added Domantas Ciulde, the CEO of iDenfy.

Corero, the distributed denial of service ("DDoS") protection specialists and champion of adaptive, real-time service availability, is pleased to announce it has secured a $1.1 million, 3-year contract for its Web Application Security (“WAAP”) with TierPoint, a global provider of comprehensive IT solutions, including colocation data centres and managed cloud recovery services. First announced in Q3 2025 as part of Corero’s CORE platform offering, the WAAP product has been co-developed with TierPoint, extending Corero’s product capabilities to support customers with an innovative WAAP solution. Growing customer need Following completion of the development phase, and a successful production implementation, Corero has secured a $1.1 million, 3-year contract to provide WAAP services to TierPoint. This agreement further strengthens Corero’s existing partnership with TierPoint, one of the world’s leading data centre providers. Furthermore, successful deployment of Corero’s WAAP product demonstrates the continued commercial success of the CORE platform and the growing customer need for innovative and market-pioneer cybersecurity solutions. Application security needs Carl Herberger, CEO of Corero, commented: “I am pleased to extend and deepen our partnership with TierPoint, a key customer and partner, and a global leader in the ever-expanding data centre market. Our WAAP product, along with other capabilities of the CORE platform, provide non-DDoS revenue opportunities that were not available to Corero two years ago.” Paul Mazzucco, Chief Information Security Officer of TierPoint, commented: “The Corero WAAP solution is really correcting the WAAP market gaps in my opinion. The launch is key to enhancing our corporate and our customers’ application security needs and expanding TierPoint’s growing security offering. Corero is a key partner to TierPoint, and I am delighted to extend our partnership once more.”

Amthal has completed an upgrade of the access control infrastructure at Lion Health Care, supporting the medical practice with a fully integrated system designed to manage security across a complex, high traffic healthcare environment. Lion Health Care in Stourbridge is a large, multi-disciplinary medical practice providing a broad range of primary care services to the local community. With a high volume of patients, staff and visitors moving through the building each day, the site requires carefully managed access across clinical, administrative and restricted areas. Access control system The project involved the full replacement and enhancement of an existing access control system, incorporating a combination of updated readers, controllers and wireless handle sets. In total, more than 50 doors across the site were brought into the upgraded system, creating a unified and centrally managed platform that aligns with the operational and governance requirements of a busy medical practice. Says Jürgen Versluis, Finance and Data Manager, Information Governance Lead and Senior Information Risk Owner at Lion Health Care, Stourbridge: “Maintaining the security of our premises and the sensitive information we hold is a fundamental part of how we operate, so it was important any upgrade strengthened both control and day to day usability.” Busy healthcare environment “The new system gives us a far more effective way to manage access across the site, while still aligning with our governance responsibilities. Carrying out the work overnight was essential, as it meant there was no disruption to patient care, and the team showed a clear understanding of how to work within the demands of a busy healthcare environment.” Delivering the upgrade within a live healthcare environment required careful planning, with all installation and commissioning carried out of normal operating hours to avoid disruption to patients and clinical services. An Amthal team of four engineers worked overnight to complete the critical phases, ensuring the system was fully configured, tested and operational. Information governance standards The upgraded system provides improved control over access permissions, enabling staff to manage entry points with greater accuracy and accountability. The inclusion of wireless handle sets also reduced the need for extensive cabling, allowing for a more efficient installation process across existing doors while maintaining the integrity of the building. Throughout the project, attention was given to ensuring the system configuration aligned with information governance standards, supporting auditability and secure access management across clinical and administrative areas. The result is a scalable solution that can be adapted as the practice evolves, with the flexibility to accommodate future changes in staffing, access requirements or building use. David Williamson, Business Development Manager at Amthal Fire & Security, concluded: “This project reflects the importance of delivering technical upgrades in a way that respects the operational realities of healthcare environments. Working overnight allowed us to complete a complex installation without interrupting day to day services, while ensuring the system was fully functional and ready for immediate use. The outcome is a cohesive access control solution that provides clarity, control and reliability across the entire site.”

The University of West London (UWL) is benefitting from enhanced fire safety visibility and streamlined system management thanks to the integration of AdvancedLive across multiple campuses. Over the past three years, the University has undertaken a significant investment programme to upgrade its fire protection infrastructure. This included systematically replacing legacy MxPro 4 and Kentec systems with next-generation MxPro 5 panels, ensuring consistency across six campuses in West London and Oxford. Faster incident response Most recently, Ruskin College, now part of the University of West London, underwent a seamless upgrade across its historic Oxford estate, which includes five main buildings such as the Rookery, first constructed in 1913. Despite the complexity of integrating newer extensions like the Callaghan Library, the project was completed without disruption, thanks to the adaptability and flexibility of the MxPro 5 platform. With more than 27 Advanced panels installed across education, office, and residential buildings, the University has now connected three of its main campuses to AdvancedLive, with plans to extend the platform further. Using map-based views, facilities teams and security staff gain a real-time overview of their fire system estate, enabling faster incident response and more efficient day-to-day management. Remote access capability For a large and dispersed organisation like UWL, the ability to locate alarms or faults quickly across complex buildings has been transformational. AdvancedLive’s intuitive dashboard and remote access capability allow fire isolations, enablements and weekly testing to be managed digitally, eliminating unnecessary site visits and reducing both costs and carbon footprint. The system configuration reflects the unique requirements of each campus: St Mary’s Road Campus operates 13 panels, with Apollo REACH wireless devices deployed within library pods and coincidence detection programmed across third-party systems. Ruskin College Campus features six panels, each building configured with bespoke cause-and-effect strategies, all reporting to central security points. Paragon House integrates four panels with phased evacuation and delays across its 12-storey tower block. Unified management interface Additional campuses, including Cavendish & Century and Drama Studio London, benefit from tailored programming for linked buildings and theatre operations respectively. In every case, AdvancedLive provides a unified management interface for system status, alarms, faults, and disablements. Jason Bennett, Division Manager at Alarm Communication Limited, who led the installation, said: “From both an admin and engineering perspective, AdvancedLive has been extremely positive. The live system view and detailed log make daily management much simpler, while remote access means the facilities team can react quickly and efficiently to any issue. The installation was straightforward, and Advanced’s support throughout the process was excellent.” Sustainable fire system management Salvy Vittozzi, Sales Manager for UK South East at Advanced, added: “The University of West London is a great example of how AdvancedLive can transform fire system oversight across a complex estate. By combining the proven reliability of the MxPro 5 panels with the real-time visibility of AdvancedLive, the University now benefits from a solution that’s not only robust today but also scalable for the future. It’s fantastic to see how this investment is already saving time, reducing unnecessary travel, and strengthening fire safety management.” Looking ahead, UWL plans to expand AdvancedLive connectivity to the remainder of its estate, ensuring consistent oversight and centralised control across all sites. For universities and multi-site organisations, the combination of MxPro 5 and AdvancedLive provides a powerful foundation for safe, efficient and sustainable fire system management.

Located in Calama, in Chile’s Antofagasta Region, El Loa Aerodrome is a strategic airport serving one of the country’s most important mining zones. With more than 1.4 million passengers handled annually, the airport plays a vital role in supporting regional mobility, business travel, and the operational needs of Chile’s mining industry. As passenger traffic continued to grow, El Loa Aerodrome required a more advanced security infrastructure capable of supporting continuous monitoring, passenger traceability, and reliable operation in a high-demand airport environment. Critical aviation workflows Challenges - El Loa Aerodrome needed a security system that could provide complete coverage across both indoor and outdoor areas. The client required continuous monitoring of the terminal, runway, boarding areas, restricted zones, corridors, waiting halls, and boarding gates, without blind spots. Another key challenge was passenger and luggage identification. In a busy airport environment, DGAC needed to accurately identify passengers and their baggage in real time, helping improve traceability and strengthen response capabilities in the event of incidents. The airport also had to manage security under high passenger flow. With more than 1.4 million passengers each year and continued growth in demand, the solution had to support daily operations without creating disruption. At the same time, it needed to integrate smoothly with DGAC’s existing systems and critical aviation workflows. Intelligent video surveillance system Solutions - To address these needs, Dahua Technology provided an integrated intelligent video surveillance system designed for critical airport environments. The solution combined high-definition monitoring, real-time visualization, continuous recording, remote access, and intelligent identification capabilities to support the airport’s operational requirements. Dahua bullet and dome cameras were installed in strategic areas across the airport, including the terminal, runway, boarding zones, and restricted areas. These cameras enabled high-definition monitoring of key locations and helped ensure that important operational spaces remained visible at all times. Real-time monitoring The system was designed to cover 100% of the airport’s critical zones, including corridors, waiting halls, and boarding gates. This helped DGAC establish a more complete security view of the facility, reducing blind spots and improving situational awareness across the building. A dedicated integrated monitoring centre was also implemented, allowing the operations team to view live video in real time. With remote access and continuous recording, the control room provided a reliable platform for daily supervision, incident verification, and security coordination. In addition, Dahua’s intelligent identification technology enabled the client to identify passengers and luggage more precisely. This improved traceability throughout the aerodrome and strengthened the team’s ability to respond quickly and effectively when security incidents occurred. Results - With Dahua’s intelligent video surveillance solution, El Loa Aerodrome significantly enhanced its security operations. The system now supports the safe management of more than 1.4 million passengers annually, while providing 24/7 real-time monitoring across the facility.

Comelit-PAC has worked with The Hillcrest Group of Companies to upgrade the door entry system at the Mary Slessor Building, combining GDX Next with Housing Central to simplify access management and support a more efficient service for residents and housing teams. The Mary Slessor Building in Dundee is a residential apartment block comprising eight apartments. When reviewing options for the upgrade, Hillcrest was looking for a video door entry solution to provide a reliable experience for residents while supporting more efficient day-to-day management. Existing cabling infrastructure A key requirement was the ability to utilise the building's existing wiring infrastructure, helping to minimise disruption and avoid the additional time and cost often associated with replacement projects. To meet these requirements, Hillcrest selected GDX Next, Comelit-PAC's door entry platform designed for social housing and residential environments. Covering the building's main entrance and all eight apartments, the system was installed using the existing cabling infrastructure, allowing the upgrade to be completed without extensive rewiring works throughout the building. Reducing installation costs Mike Biggam, Operations Supervisor (Electrical) at The Hillcrest Group of Companies, said: "We required a video door entry solution that would be reliable for residents while making the system easier for our teams to manage. The ability to retain the existing wiring infrastructure was a significant factor in our decision, helping minimise disruption and reduce installation costs. Combined with Housing Central, GDX Next has given us a more efficient way to manage access across the building." Alongside the door entry upgrade, Hillcrest implemented PAC's Housing Central platform to provide cloud-based management of access credentials. Through a centralised system, authorised personnel can manage access permissions remotely, reducing the need for routine site visits and enabling changes to be made quickly when required. Access management projects For Hillcrest, the project has delivered benefits for both residents and operational teams. Residents now have access to a video door entry system designed to support secure and convenient visitor management, while housing teams can administer access permissions remotely through a single platform. This provides greater visibility of the system and reduces the time required to manage routine access-related tasks. Margaret-Ann Sheppard, Business Development Manager at Comelit-PAC, concluded: "Successful access management projects start with understanding how our customers operate. By working closely with Hillcrest and understanding its requirements, we were able to deliver a solution that supports residents while giving housing teams greater visibility, flexibility and control over day-to-day access management."