Gough & Kelly, a provider of security products and services across the north of England, has expanded the use of SmartTask to enhance its patrol monitoring and performance reporting capabilities at a second office in Yorkshire. The company has rolled out the workforce management software to its operation in Leeds, having already achieved significant operational improvements at its York business.
“SmartTask has proved to be an invaluable tool across our manned guard, keyholding and alarm response services, especially on our contract with City of York Council, so our aim is to replicate this success at our Leeds operation,” explains Richard Cuff, Senior Operations Manager at Gough & Kelly. “When the roll-out is complete, we will be using the software for a team of 150 static and mobile security officers working across 100s of private and public sector locations. This will enable us to further streamline administrative processes, while enhancing the customer experience.”
