RPG Life Sciences Ltd. formerly Searle (India) Ltd. is a full spectrum, world class, customer focussed, innovative pharmaceutical organisation. They develop, manufacture and market, for national and international markets, a broad range of branded formulations, generics and bulk drugs developed through fermentation and chemical synthesis routes.
RPG Life Sciences were facing service issues with their outsourced payroll provider. Not only was the service not up to the mark, the payroll solution provided did not include any employee self service module. This led to a large number of employee queries being unanswered each month.
