Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

Hikvision, a world-pioneering manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, now announced the release of its HikCentral Lite (HCL) V1.1.2 all-in-one units. Designed for small and mid-sized businesses (SMBs) and the integrators who support them, the new units combine streamlined deployment, expanded free channels, and a unified software foundation for reliable, everyday security. Newly upgraded platform "Our newly upgraded platform redefines SMB security by eliminating the initial software cost, giving integrators an enterprise-grade solution at competitive prices they can deploy quickly,” said John Xiao, Vice President of Marketing, Hikvision USA. “This new release is entirely focused on driving speed and performance for our partners and end-users, ensuring predictable costs and pain-free scaling." LiteVMS RM, G7, and B1U models The LiteVMS RM, G7, and B1U models arrive preconfigured with HCL V1.1.2, giving integrators a ready-to-deploy system that behaves consistently across sites. Each unit includes an Intel® i7 processor, an integrated managed PoE+ switch, hot-swappable drive bays, TPM 2.0 hardware protection, and storage options from 20 TB to 80 TB. This tuned hardware architecture shortens installation time and reduces service calls by providing a predictable, stable starting point for every project. Set of free included channels HCL V1.1.2 expands its set of free included channels and adds powerful built-in capabilities that help teams work faster, including: Unified video and access control in a single interface High-capacity live view and multi-channel playback People counting and scene analytics Person and vehicle classification Smart VCA search for streamlined investigations Mobile app access for remote visibility Hikvision’s streamlined request workflow For customers looking to accelerate search workflows, HCL V1.1.2 integrates seamlessly with AcuSeek NVRs for rapid natural-language video search and on-device retrieval. AcuSearch further enhances precision filtering. Together, these tools give organisations a clear upgrade path as their needs expand while keeping the same familiar HCL platform. Licensing is simplified through Hikvision’s streamlined request workflow for integrators, and a direct purchase portal is available for end users who need quick, frictionless expansion.

Integrated access control and security manufacturer TDSi is delighted to welcome Damian Garner to the team. Damian joins as New Business Sales Associate and brings over 20 years of sales and commercial leadership experience across B2B and B2C markets, strengthening TDSi’s commitment to customer partnerships, innovation, and sustainable growth. Long-term success Reflecting on Damian’s appointment, Alex Rumsey, Sales Director at TDSi, commented, “Having built his career on helping organisations enhance their commercial performance, holding senior customer-facing roles in business development, strategic account management, and high-value client engagement, Damian is the perfect person to further develop our new business campaign." "Renowned for his people-first approach and sharp commercial instinct, he has developed a strong reputation for strengthening partnerships and driving long-term success.”  New commercial opportunities and strategies Damian’s broad career experience spans diverse industries. After establishing himself in corporate sales, Damian founded and led his own recruitment business, deepening his understanding of client needs, service excellence, and trusted relationships.  He later expanded internationally into the sports industry, working between the UK and Italy on networking and knowledge-sharing events covering stadium design, operational innovation, and enhancing the fan matchday experience.  In this role, he connected suppliers with end users across elite sports - including NFL franchises, Premier League football clubs, major cricket organisations, and national bodies bidding to host international tournaments - identifying new commercial opportunities and strategies to boost profitability. Methodical approach Damian has also managed a Connells estate agency branch, gaining valuable leadership experience and building a strong foundation in performance-driven team management. Adding a distinctive dimension to his expertise, he holds a degree in forensic archaeology, equipping him with a uniquely analytical mindset, exceptional attention to detail, and a methodical approach that he applies across every role. TDSi’s market presence Speaking about his appointment, Damian commented: “Customers trust TDSi because the products perform, the technology is robust, and the support behind it is second-to-none. I am excited to be joining at such a pivotal time, bringing fresh perspectives from outside the security sector and helping strengthen collaboration between TDSi and its Hirsch Group (formerly Vitaprotech Group) sister companies." "I look forward to driving new customer and partner relationships, expanding TDSi’s market presence across new sectors, and supporting strategic initiatives that will shape the company’s next phase of growth.”

Hornets Sports & Entertainment (HSE) and Honeywell announced a multi-year strategic partnership that designates Honeywell as the Official Building Automation Partner for the Charlotte Hornets. Through the partnership, Honeywell will deploy its innovative, AI-driven solutions to help enhance the safety and efficiency of HSE’s two core facilities – Spectrum Centre and the Novant Health Performance Centre – for guests, players and employees. At Spectrum Centre, home of the Hornets' NBA games, Honeywell will implement advanced security and building integration systems as part of a recently completed extensive renovation. The floor of the facility housing player and talent locker rooms and premium clubs will be officially renamed the Honeywell Event Level. State-of-the-art security In addition, at the new Novant Health Performance Centre – a practice and mixed-use facility currently under development – Honeywell will install state-of-the-art security, energy management and life safety systems. These upgrades will help create a smarter, safer and more connected environment that further supports HSE’s goal of becoming a premier NBA franchise. Honeywell will also be named as a Foundational Partner of the Novant Health Performance Centre, joining an intentional group of local companies, including Novant Health and Truist, that are integrated into the project and committed to investing in the continued growth and vitality of Uptown Charlotte. Innovative advancements “As a local Charlotte organisation, we are thrilled to welcome Honeywell to our expanding family of partners as we build a new era of Hornets basketball,” said Mike Behan, Chief Business and Revenue Officer at HSE. “With Honeywell as our automation partner, we can create an elite training environment and enhance game-day experiences for everyone who visits our state-of-the-art facilities. The innovative advancements Honeywell will bring to Spectrum Centre and the Novant Health Performance Centre mark a significant milestone for our organisation and the entire city of Charlotte.” HSE transcends technology “Our partnership with HSE transcends technology – it's about fostering a welcoming environment where fans can connect and truly enjoy the game in smarter, more efficient spaces,” said Juan Picon, President, Americas, Honeywell Building Automation. “We look forward to collaborating with the Charlotte Hornets to pioneer the future of smart venues in the years to come. By connecting the Hornets’ facilities through an integrated digital ecosystem, the HSE team will gain real-time insights that enable them to enhance operations for players and staff while also elevating the overall experience for fans and the local community.” HSE’s substantial investment HSE’s substantial investment into building automation reflects a global trend toward modernising sports and entertainment infrastructure through connected, data-driven systems that help enhance security, foster community engagement and optimise energy management. As the Official Building Automation Partner for the Charlotte Hornets, Honeywell will partner with HSE to integrate several key innovative solutions including: Unified security and access controls: Honeywell’s LenelS2 OnGuard Access Control platform will deliver centralised, real-time monitoring and incident management across both the Novant Health Performance Centre and Spectrum Centre. AI-powered building management: Honeywell Connected Solutions, an AI-powered platform built on Honeywell Forge, will streamline operations at the Novant Health Performance Centre. The platform’s energy management and metering will facilitate real-time adjustments to building controls based on climate conditions and occupancy levels, thereby improving comfort for players while reducing the building’s energy consumption. Advanced life safety systems: At the Novant Health Performance Centre, Honeywell's XLS4000 smart fire detection system will provide an innovative self-testing functionality, which will help reduce operating costs and operational downtime, while ensuring the facility’s fire-detection system remains ready for any emergency. Comprehensive systems integration: Honeywell’s Enterprise Buildings Integrator will integrate and manage all security and building management systems, empowering facility operators with streamlined, centralised control across both Spectrum Centre and the Novant Health Performance Centre.  

With Idesco Oy acquiring Exilight, effective January 1, 2026, they will start providing safety and emergency lighting products as part of the offering. Exilight products will remain under Exilight brand within Idesco product range. Exilight was established in 2003 and it is one the most recognised safety and emergency lighting brands in Finland. The Exilight safety and emergency lighting product portfolio is one the broadest on the market, also internationally. The products are designed and manufactured in Finland. All Exilight employees will continue as Idesco employees at the Pirkkala office. Exilight products Guide luminaires Exit luminaires Self-contained, self-testing luminaires Safety luminaires for demanding installation sites Emergency lighting centres for monitoring of lights Wireless EXIoT safety lighting system Wireless EXIoT safety lighting system that is fully scalable, allowing it to adapt to projects of any size. Its unparalleled flexibility makes it a truly unique solution on the market. Now, Idesco is providing a wider range of products to support security of personnel, buildings and assets. With Idesco’s products, they can now enter and exit securely — all they need they can now get from Idesco. Founded in 1989, Idesco Oy and the merging Exilight are part of the Lagercrantz Group AB (publ.).

Kitakobushi Resort operates multiple distinctive properties in Shiretoko, Hokkaido – a UNESCO World Natural Heritage site since 2005. Their portfolio includes a large resort hotel overlooking the Sea of Okhotsk, a forest retreat, private cottages, and a historic hotel with over 60 years of operation – all showcasing the region’s stunning landscapes and local charm. As Shiretoko grew in popularity, maintaining a consistently safe and comfortable environment across multiple dispersed properties became increasingly important. This demand prompted a comprehensive review of the resort’s aging surveillance infrastructure. Challenge Towards smarter, unified, and more efficient video management As visitor numbers continued to rise, expectations for safety and operational efficiency increased across Kitakobushi Resort’s dispersed properties. The limitations of the resort’s aging, siloed surveillance system became particularly evident at its two flagship properties: Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort – where modernisation became a strategic priority. The resort faced three critical challenges: Upgrading aging infrastructure: The resort’s existing cameras and NVR had served reliably for many years, but an upgrade became essential to maintain smooth operations. Unifying scattered monitoring operations: With several properties to oversee, each facility’s video was previously monitored separately, limiting operational efficiency and making management more complex. The resort wanted to enable remote monitoring, allowing staff to view live footage from anywhere without needing to be on-site. Maximising coverage while controlling costs: Comprehensive coverage across facilities required numerous cameras spanning public spaces, parking areas, and back-of-house operations, yet keeping the system cost-effective remained an important consideration. The resort sought a solution that could modernise infrastructure, unify operations, and maximise value while achieving smart upgrading within budget constraints. Solutions Smart video integration for a safer, more connected resort As a global pioneering security solution provider, VIVOTEK was selected for its proven reliability, performance, and strong local support in Japan. The solution deployed 58 VIVOTEK network cameras across key areas at Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort, with centralised management through two NVR-Pro units powered by System K’s SK VMS. Strategic camera deployment included: SD9161-H (17 units): This PTZ camera, installed throughout hotel interiors and parking areas, offers 10x optical zoom and flexible pan-tilt-zoom capabilities. Staff can effortlessly monitor wide areas and zoom in on points of interest in real time — all without leaving the office. FD9369 (41 units): Compact and discreet, this dome camera was installed mainly indoors, preserving the resort’s natural ambiance while delivering reliable, cost-effective performance. By unifying all 58 cameras into a single management platform, the resort gained complete visibility across both properties. The centralised system streamlines daily monitoring, reduces patrol labour, and enables faster response to on-site needs. Staff can now monitor multiple facilities from a single interface, significantly improving overall operational efficiency. Result and customer feedback Making resort operations smarter and guest experiences safer The VIVOTEK solution has transformed resort operations, enabling centralised monitoring, real-time flexibility, and enhanced safety. Key improvements Streamlined multi-facility management: Staff can now monitor multiple properties from a single interface. This unified system eliminates the need to check each facility separately, simplifying operations and boosting overall efficiency. Flexible monitoring with PTZ cameras: The SD9161-H PTZ cameras allow staff to pan, tilt, and zoom in real time from any location, reducing the effort required for routine monitoring. Seamless aesthetic integration: The compact FD9369 dome cameras blend discreetly into the resort’s interior, preserving the natural ambiance while delivering reliable performance at a cost-effective price. Enhanced safety and guest experience: By combining advanced video technology with centralised management, the resort ensures a safe, seamless, and welcoming experience for both staff and guests. Customer insights "Based on System K’s recommendation, we explored and selected VIVOTEK due to its stability, intuitive interface, and excellent value. VIVOTEK offers strong warranty support, reliable performance, and an easy-to-manage system. Integrating all cameras with the NVR-Pro platform allows us to manage multiple properties in one place, greatly improving daily operations," Chief Digital Officer (CDO), Kitakobushi Resort. "VIVOTEK offers an impressive balance of high functionality and affordability. With strong local support and ongoing firmware updates, the system continues to deliver reliability and satisfaction," Sales Representative, System K (VIVOTEK Distributor).

EnGenius Technologies Inc., a pioneer in advanced connectivity and cloud-managed networking solutions, today announced that Crossroads Church in Rowlett, Texas, has completed a comprehensive security and network modernisation project using EnGenius AI cameras, multigigabit switches, and Wi-Fi 7 access points.  The upgrade delivers complete visibility across the church’s 30,000-square-foot facility and 15-acre campus, providing staff, volunteers, and families with unprecedented peace of mind. Rapid growth drives need for enhanced safety Serving more than 1,200 members and hosting daily activities including worship services, youth programs, daycare, and community outreach, Crossroads Church faced increasing challenges with its aging surveillance system. The church’s legacy NVR-based surveillance system left numerous blind spots and lacked the clarity, storage, and analytics needed to support a large, active campus. “With ministry happening every day and families trusting us with their children, we needed to be sure we could clearly monitor every part of our campus,” said the church’s Executive Pastor. “Our previous system simply couldn’t keep up.” A unified EnGenius solution Crossroads Church partnered with Smart Technology Solutions to implement a full-scale modernisation built on EnGenius cloud-managed technology. The deployment includes: 57 EnGenius ECC100 AI surveillance cameras for complete indoor, outdoor, and parking-lot coverage Multi-gig EnGenius ECS2552FP and ECS2528FP switches supporting high-capacity video, livestreaming, and campus-wide traffic 12 EnGenius ECW536 Wi-Fi 7 access points providing fast and reliable wireless connectivity for staff, classrooms, and production teams A single-pane-of-glass cloud dashboard delivering centralised management, real-time monitoring, and instant event review “For the first time, we have total visibility,” said the Lead Pastor. “If something happens anywhere on our property, we can see it, isolate it, and respond immediately. That level of clarity is invaluable.” AI features unlock the future of campus security The church has begun using contextual AI analytics, including event detection, vehicle tracking, and customisable alerts. Over time, leadership plans to expand their use of EnGenius AI capabilities to detect human activity, interpret complex scenarios, analyse movement trends, and enhance after-hours oversight — further improving campus safety. Meet the AI that turns video into insight Ever spent hours scrubbing through video just to find one five-second moment? With EnGenius Cloud AI, those days are over. It eliminates the biggest headaches of traditional surveillance—false alerts, slow investigations, and endless manual review—by delivering real-time intelligence and natural language search. Instead of generic motion notifications, the system interprets what it sees, recognising behaviours with context so the team receives fewer false alarms and earlier warnings when something seems off. And when it’s time to find footage, there’s no need to dig through timelines—simply enter a description like “person in a red hoodie with a black backpack,” and the system instantly retrieves the precise clips from any camera or location. This smarter, context-aware approach helps staff work faster, respond with confidence, and stay focused on what matters most. More than a camera system, it’s a smart security assistant that makes investigations faster, simpler, and far more effective. Key camera features 5MP HDR Clarity: Sony Starvis sensor ensures clear day-and-night visuals.  Ultra-Wide Coverage: 132° view and 20m IR distance for versatile environments.  8GB eMMC Flash Storage + 4GB DDR4 Memory: Delivers reliable onboard flash storage and efficient multitasking for smooth, stable performance. Built-in Storage, No NVR Needed: ECC100 includes 256GB of reliable onboard storage, supporting continuous and event recording 24/7 for immediate footage access. Durable Build: IP67 weatherproof and IK10 vandal-resistant design.  Cloud Access & Mobile Monitoring: Manage cameras anytime, anywhere.  The next era of intelligent surveillance With the launch of its AI Cloud Surveillance Solution and ECC100 AI Camera, EnGenius once again sets a new benchmark for intelligent security—empowering businesses to stay one step ahead with smarter, faster, and more reliable protection. “What truly sets our system apart is its ability to analyse contextual sequences rather than just single-frame images, enabling preventive alerts before incidents occur,” said Roger Liu, Executive Vice President at EnGenius Technologies. “Whether it’s spotting loitering before theft, flagging escalating conflicts, or identifying fatigued workers on a factory floor, our system helps businesses act before incidents escalate.” Availability The ECC100 is available from EnGenius authorised resellers and distribution partners.

VIVOTEK, the pioneering security solution provider, actively integrates corporate social responsibility into its operations. This year marks the fifth “Safety Map” corporate sustainability event. For the first time, the team extended its efforts beyond urban communities to the natural environment of Zhonggua River in Guoxing Township, Nantou, Taiwan.  Collaborating with the National Chung Hsing University’s (NCHU) University Social Responsibility (USR) team on “Environmental Resilience and Sustainability” and the precision AI agriculture partner DATAYOO, the team launched the “Zhonggua River Ecological Restoration Safety Map” project. VIVOTEK deployed its security solutions to monitor the ecosystem, successfully capturing rare footage of the endangered crab-eating mongoose in its natural habitat. Employees also helped remove invasive species, restore native plants, and construct ecological ponds, embedding sustainability into the company’s core security expertise – extending protection from human safety to habitats and biodiversity. “Returning land to the river:” Reviving the ecosystem After a typhoon in 2004, Zhonggua River’s banks were fortified with high walls and riverbed structures for flood control, which disrupted the ecosystem. Over time, cracks formed, foundations eroded, and exposed steel reinforced the risk. In 2018, Professors Chiou-Rong Sheue and Peter Chesson from NCHU’s Department of Life Sciences began living by the river and advocated a subtraction approach: dismantling walls to “return the land to the river,” balancing flood control with conservation. This effort culminated in 2023 with Taiwan’s first community-initiated river restoration project. Today, the USR team led by Professor Hsu continues ecological monitoring and habitat maintenance, while VIVOTEK contributes technology and manpower through the “Safety Map” initiative, jointly safeguarding the reborn river. Security technology supports restoration through action and care “VIVOTEK uses ‘Concern for Others’ Cares’ as a brand catalyst. During the 2010 Chile mining disaster, our cameras were deployed deep inside the mine to monitor the vital signs of trapped miners, transmitting real-time footage to rescue teams and contributing to the miraculous rescue efforts. In Parks Victoria, Australia, we applied AI solutions to observe seal habitats in Port Phillip Bay, monitoring potential threats such as fishing lines and ropes." "VIVOTEK partnered with the NCHU’s USR team to transform our original commitment to care and social safety into active conservation of the river ecosystem and wildlife, turning technology into a bridge for harmonious coexistence between humans and nature,” said Alex Liao, President of VIVOTEK. Building safe habitats, restoring nature’s vitality Under the guidance of the NCHU’s USR team, VIVOTEK employees observed aquatic insects, native plants, and changes in the river ecosystem, gaining insight into the impact of removing cement embankments on local wildlife. To accelerate ecological restoration, they split into teams to construct ecological ponds and build new homes for the Ayers’ tree frogs using bamboo tubes. At the same time, invasive plant species such as Mimosa pudica, fragrant orchids, and elephant grass were removed, while native species including reed orchids, wild peonies, honeysuckles, purple bead trees, Taiwan mountain laurels, and orange osmanthus were replanted to stabilise the soil and restore riparian vegetation. “Being able to personally contribute to ecological restoration and give back to nature is a source of pride as a VIVOTEKer,” shared Ben, an engineer who has participated in the Safety Map event for five consecutive years. Leveraging big data monitoring to deepen corporate impact “The Safety Map event has extended from neighbourhoods, care facilities, schools, and historic settlements to Zhonggua River, engaging hundreds of employees in inspecting sites and proposing safety solutions. Through these efforts, we have expanded the definition of ‘safety’ from simply protecting people to also safeguarding wildlife and habitats, revealing the multidimensional nature of security." "Moving forward, we will continue to promote cross-industry collaboration, using our security expertise as a foundation to amplify social impact and create more inclusive safety values and practices,” said Allen Hsieh, VIVOTEK’s Spokesperson and Director of the CorpComm & Sustainability Office. This year, VIVOTEK further leveraged the expertise of DATAYOO, using its FarmiSpace PRO monitoring service and AI crop monitoring system to analyse various crop indices derived from satellite spectral data. These insights provide the NCHU’s USR team with a scientific basis for their ecological research at Zhonggua River, enabling a data-driven approach to natural habitat restoration and making technology a powerful tool for conservation. Industry and academia join forces to set a benchmark “VIVOTEK Proactively proposed initiatives and involving company employees in hands-on participation are the most powerful ways to implement ecological restoration. Through VIVOTEK’s security expertise, volunteer engagement, and AI-driven long-term ecological monitoring, we have accelerated the restoration of Zhonggua River’s ecosystem, allowing more people to witness the harmony between humans and nature,” said Chiou-Rong Sheue. The habitat restoration efforts have already shown tangible results, with the ecological ponds built by VIVOTEK employees quickly attracting creatures such as pond frogs, dragonflies, water striders, and damselflies. VIVOTEK has emerged as a key driver of environmental restoration through its security technology, demonstrating that safety is not only about protection but also stewardship and shared responsibility, and continues to foster a Safety Map where humans and nature coexist.

Comelit-PAC has partnered with Kings Group SW to deliver a bespoke video door entry solution at the historic Bridgwater Arts Centre, a Grade I listed building renowned for its architectural and cultural significance. Situated in the heart of Bridgwater, now owned and operated by the Town Council, the Arts Centre construction was in 1723 and established on its existing site since 1946 to run a theatre programme of performance, music and film. Enhancing video security and access To complete a renovation programme, the Arts Centre worked with Kings Group SW to upgrade its door entry system to incorporate a modular video design. “The Grade I listing of Bridgwater Arts Centre means that any changes, however minor, must be carefully planned to protect the building’s historic character,” said Scott Mason, Director of Amenities at Bridgwater Town Council. “We involved our teams in the initial design and specification process to ensure the solution could be installed to seamlessly blend with its surroundings while enhancing video security and access.” Latest security standards Kings Group SW specified Comelit-PAC’s Ultra Door Entry system, a high-definition video intercom solution designed to allow staff to monitor all entry points via high-definition video intercoms, providing real-time visibility and secure access control.  Adam Pitman, Security and Life Safety Systems Supervisor at Kings Group SW, added: “Every aspect of the door entry upgrade had to be approached sensitively. This included routing cables discreetly, installation and ensuring the system met the latest security standards. By choosing Comelit-PAC’s modular system, this could be achieved with minimal disruption to the building’s historic fabric while providing a flexible solution that can be adapted as the Centre’s security needs evolve.” Configuration of the door entry solution The Ultra system was selected because its modular design enabled a simple configuration of the door entry solution to meet the specific requirements of the Arts Centre. Its 2-Wire and ViP door stations allow a combination of audio, video, and button modules in a compact layout, giving the team flexibility to adapt the system to access points. Tony Berry, Business Development Manager at Comelit-PAC, concluded: “Working closely with Kings Group SW and Bridgwater Arts Centre early on allowed us to tailor the solution specifically for this site. By understanding the needs of the team and how the building operates, we were able to deliver a system that functions seamlessly for staff, visitors and performers while integrating thoughtfully into the historic environment.”