In the world of cybersecurity, ethical hacking proactively identifies security vulnerabilities before malicious actors (i.e., unethical hackers) can exploit them. By simulating real-world attacks, organisations can strengthen defences, protect sensitive data, and maintain public trust. In the physical security world, ethical hacking can transform cybersecurity of security systems from a reactive struggle into a strategic safeguard. We asked our Expert Panel Roundtable: What is the role of ethical hacking as it relates to physical security?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

iDenfy, a global RegTech company for identity verification and fraud prevention solutions, announced a new addition to its digital ID suite, .beID. The new eID workflow integration brings Belgium’s national smart card identity system into iDenfy’s existing non-document verification onboarding solutions, allowing businesses to integrate more native, already familiar onboarding flows in various markets. Currently, using iDenfy, businesses will be able to verify Belgian users through their government-issued eID card, replacing the need for a physical ID document capture at the onboarding stage. Verified identity attributes The Belgian Electronic Identity Card (.beID) was first officially introduced in 2002. It’s considered to be one of the most established national electronic identity systems in Europe. In 2012, 99% of Belgian citizens over the age of 12 had received the cards, and the system was already used for online authentication by millions of users. The scope has now widened. Since being in circulation for over two decades and becoming the standard identification instrument, .beID is the go-to onboarding method across public administration, banking, healthcare, and private sector services. .beID works like a card authentication service, meaning the user inserts their physical smart card into a card reader and enters their PIN. The chip embedded in the card then signs a cryptographic challenge using its certificates, returning verified identity attributes directly from the government-issued credential. Document-based verification This process eliminates the image capture and optical character recognition steps that document-based verification relies on, along with the image quality failures and lighting issues that accompany them. The system operates under the PKCS#11 and OIDC standards and carries eIDAS Level of Assurance High certification, the highest category in the European identity assurance framework. During every single verification, .beID scans the user’s given name, family name, and date of birth as deterministic attributes, which are delivered directly from chip-level certificates and not extracted from a photographed surface. Physical ID document Critically, .beID replaces the traditional physical ID document scan entirely, not partially. For Belgian users who present their eID card through this integration, there is no residual need for document photography capture. The chip-level credential covers the full scope of what a document scan would otherwise provide, at a higher level of assurance and without the failure points that image-based capture introduces. A business that routes Belgian users through the .beID verification path does not offer just an alternative to document scanning. According to iDenfy’s CEO, Domantas Ciulde, it’s replacing it with a process that’s more reliable, more secure, and more legally robust under European regulation: Highest assurance level “Users are often picky, even when it comes to processes like user verification. This year at iDenfy, we started to look into not only industry specifics but also market nuances that each country has. That’s how the idea of adding digital IDs to our stack was born.” For businesses, the compliance position is clear. Under Regulation (EU) 2024/1183, the eIDAS 2.0 framework requires all 27 EU member states to make at least one EU Digital Identity Wallet available to citizens by December 31, 2026, and obliges banks, payment institutions, and electronic money providers to accept digital IDs as a valid method for Strong Customer Authentication. Belgium’s .beID infrastructure is already aligned with those requirements at the highest assurance level. A business that serves Belgian users, solely relying on document photography to verify identities, is operating below the standard that both regulators and users expect. Onboarding flow automatically The beID integration was built to operate alongside the platform’s standard document-based KYC flow. Businesses can now configure the platform to route Belgian users to the .beID digital verification path automatically and take advantage of its full ID scan replacement capability. The combined flow is available to all iDenfy users at no additional cost and can be activated through the dashboard settings. If needed, document-based workflows can be used at the same time as a way not to lose the customer and convert more users through an onboarding process that they already use and know in their country. iDenfy’s system detects the user’s IP and shows the right onboarding flow automatically. Identity verification platform “.beID is not a convenience layer on top of the Belgian identity system. Every eligible citizen has one, every government service accepts it, and the chip-level cryptographic process it uses is more secure than just a photograph of a document. Adding beID to our platform means our clients can verify Belgian users the way the Belgian government intended them to be verified,” commented Domantas Ciulde, the CEO of iDenfy. iDenfy’s platform currently covers over 16,000+ government-issued documents across over 200+ countries and territories. The addition of .beID extends the non-document layer of that coverage with a credential that goes further than most, replacing document scanning entirely for Belgian users rather than supplementing it. Cases that fall outside automated parameters are reviewed by iDenfy’s internal compliance team, which operates 24 hours a day, seven days a week, with no interruptions for weekends or public holidays. .beID support is available now across iDenfy’s identity verification platform.

ASSA ABLOY, the global pioneer in access solutions, has acquired Santos, a Portuguese manufacturer of mechanical locking solutions. Founded in 1948, Santos has over 140 employees. With the main office and factory located in Águeda, Portugal, sales for 2025 amounted to approximately 9.3 million euros with a good EBIT margin. The acquisition will be accretive to EPS from the start.  Mechanical core business "This acquisition delivers on our strategy to strengthen our position in mature markets through adding complementary products and solutions to our core business,” says Neil Vann, EVP & Head of the EMEIA Division. “We are committed to growing our mechanical core business, and the acquisition of Santos will help us drive that through expanding our product portfolio and improving our regional footprint,” says João Carmo, Vice President & Head of ASSA ABLOY Opening Solutions Portugal.

Gallagher Security announces the global launch of their Visitor Management Solution powered by Kenai, a cloud-native platform that gives organisations a seamless, modern way to manage visitors, staff, and workplace operations. The launch marks a significant milestone following Gallagher's strategic investment in Kenai and its appointment as the platform's exclusive global distributor announced earlier this year. Natively integrated with Gallagher's award-winning site management platform Command Centre, the Visitor Management Solution delivers a smooth user experience for both visitors and staff across multi-tenant and campus environments. Smooth user experience Every check-in, induction completion, asset declaration, and booking becomes a structured data point, building a real-time intelligence layer for how the physical workplace operates. The solution empowers organisations to stay compliant, respond to emergencies faster, and make better decisions about their assets and facilities. Mark Junge, Chief Executive of Gallagher Security, says the launch reflects a broader vision for what security solutions can deliver. "Gallagher is focused on the expanded value that security infrastructure can unlock for our customers. Kenai is a natural extension of that. We're excited to bring this Visitor Management Solution to our global network.” Streamlined visitor management Rob Salzwedel, Co-Founder and Chief Executive Officer of Kenai, says the partnership with Gallagher opens a new level of reach and integration for the platform. "Kenai was built to extend well beyond the sign-in screen. Integrated with Gallagher's solution, organisations get a single ecosystem that handles visitor and employee flows, inductions, evacuations, asset management, and space bookings, all connected and visible in one place." Stephen Bydawell, Chief Operating Officer and Co-Founder of Kenai, adds: "The combination of Gallagher's global scale and channel strength with Kenai's platform depth creates something genuinely unique in market. Customers get a clear pathway from streamlined visitor management to running a connected, data-driven workplace across distributed sites." The Visitor Management Solution powered by Kenai, is available to Gallagher Channel Partners and enterprise customers globally.

Incode Technologies, a foremost leader in AI-powered identity verification and fraud prevention, announced that it has completed the acquisition of Identiq, a company specialising in privacy-enhancing cryptographic solutions for peer-to-peer anti-fraud collaboration. Incode announced this acquisition as part of a $100 million commitment to advancing its original privacy-preserving identity infrastructure. The funds will be used to enhance on-device processing capabilities, continue R&D in privacy-enhancing technologies, and expand engineering resources and its global footprint. Introducing Identiq “We have always believed that privacy and fraud prevention are not a tradeoff, but part of the same problem, solved together or not at all,” said Ricardo Amper, Founder and CEO of Incode. “Identiq is the piece that enhances our Privacy by Design architecture, the natural culmination of the decisions we made on day one.” Incode’s privacy commitment Incode’s privacy commitment rests on three architectural decisions made at the company’s inception:  AI-first identity verification: Incode builds on its day-one decision to limit human access to biometric and identity data. In the standard verification flow, Incode’s AI-powered verification, liveness, and document-matching capabilities are designed to automate verification while providing options for human oversight. In the age of agentic fraud, humans and traditional tools are much less effective than AI. On-device processing: Incode’s latest facial age estimation and identity verification products are designed to give the option to the customer to run biometric processing directly on the user’s own device. By keeping biometric data on the user’s device, customers are able to meet their compliance and privacy needs without sacrificing accuracy and security. Collaboration without exposure: With the acquisition of Identiq, institutions can now detect repeat fraud patterns across a network without exposing customer personal data. No central data lakes. No data brokerage. The attack surface that traditional fraud collaboration requires is minimised by design. Proprietary privacy-enhancing technology Identiq’s proprietary privacy-enhancing technology demonstrated that organisations could share fraud signals without exposing customer data to any third party. This validates Incode's core belief that identity security and data privacy are not a tradeoff. This acquisition accelerates Incode's vision of a world where verified identity travels with you, so trust earned in one place is recognised everywhere.  Identiq spent nearly a decade and invested over $50 million in developing patented privacy technology, solving the core problem in anti-fraud collaboration. Integrated into Incode’s platform, that work is projected to reach billions of verifications annually, adding network fraud intelligence to the platform’s capabilities. Answer to all questions “Every institution shared the same concern with us: how do we fight fraud together without giving up control of our customers’ data,” said Itay Levy, Co-Founder and CEO of Identiq. “Identiq built the answer to that very question. As part of Incode, that answer is now available to every organisation that deals with massive amounts of user data.” Privacy-first architecture in the age of agentic fraud Incode’s own data shows exponential growth in a new kind of threat: agentic fraud – fraud attempts with the help of AI agents. Incode has processed over 7 billion identity verifications, and in 2024, agentic fraud comprised only 3% of fraud attempts. This number jumped to 40% in the first quarter of 2026, and Incode estimates that the number will exceed 90% in the next 18 months. According to the Identity Theft Resource Center's 2025 Annual Data Breach Report, the U.S. recorded 3,322 data compromises last year, a record high and a 79% increase over five years. Supply-chain breaches doubled over that same period, underscoring the growing risk from third-party vendors. Fraudsters collaborate in their activities across institutional boundaries, while the institutions that defend themselves individually are working with a fraction of the threat data. The traditional answer of pooling data across institutions solves one problem by making the other worse. Incode’s approach ensures that institutions never have to make that tradeoff. Structural privacy, independently certified Incode’s global compliance program includes SOC 2 Type 2, ISO/IEC 27001, HIPAA Attestation of Compliance, FedRAMP Ready, Age Check Certification Scheme (ACCS), and the Kantara IAL2 Component Services Trust Mark. Backed by enterprise-grade safeguards, including data loss prevention and continuous monitoring, Incode protects the personal information entrusted to it throughout its full lifecycle.

Amthal has completed an upgrade of the access control infrastructure at Lion Health Care, supporting the medical practice with a fully integrated system designed to manage security across a complex, high traffic healthcare environment. Lion Health Care in Stourbridge is a large, multi-disciplinary medical practice providing a broad range of primary care services to the local community. With a high volume of patients, staff and visitors moving through the building each day, the site requires carefully managed access across clinical, administrative and restricted areas. Access control system The project involved the full replacement and enhancement of an existing access control system, incorporating a combination of updated readers, controllers and wireless handle sets. In total, more than 50 doors across the site were brought into the upgraded system, creating a unified and centrally managed platform that aligns with the operational and governance requirements of a busy medical practice. Says Jürgen Versluis, Finance and Data Manager, Information Governance Lead and Senior Information Risk Owner at Lion Health Care, Stourbridge: “Maintaining the security of our premises and the sensitive information we hold is a fundamental part of how we operate, so it was important any upgrade strengthened both control and day to day usability.” Busy healthcare environment “The new system gives us a far more effective way to manage access across the site, while still aligning with our governance responsibilities. Carrying out the work overnight was essential, as it meant there was no disruption to patient care, and the team showed a clear understanding of how to work within the demands of a busy healthcare environment.” Delivering the upgrade within a live healthcare environment required careful planning, with all installation and commissioning carried out of normal operating hours to avoid disruption to patients and clinical services. An Amthal team of four engineers worked overnight to complete the critical phases, ensuring the system was fully configured, tested and operational. Information governance standards The upgraded system provides improved control over access permissions, enabling staff to manage entry points with greater accuracy and accountability. The inclusion of wireless handle sets also reduced the need for extensive cabling, allowing for a more efficient installation process across existing doors while maintaining the integrity of the building. Throughout the project, attention was given to ensuring the system configuration aligned with information governance standards, supporting auditability and secure access management across clinical and administrative areas. The result is a scalable solution that can be adapted as the practice evolves, with the flexibility to accommodate future changes in staffing, access requirements or building use. David Williamson, Business Development Manager at Amthal Fire & Security, concluded: “This project reflects the importance of delivering technical upgrades in a way that respects the operational realities of healthcare environments. Working overnight allowed us to complete a complex installation without interrupting day to day services, while ensuring the system was fully functional and ready for immediate use. The outcome is a cohesive access control solution that provides clarity, control and reliability across the entire site.”

The University of West London (UWL) is benefitting from enhanced fire safety visibility and streamlined system management thanks to the integration of AdvancedLive across multiple campuses. Over the past three years, the University has undertaken a significant investment programme to upgrade its fire protection infrastructure. This included systematically replacing legacy MxPro 4 and Kentec systems with next-generation MxPro 5 panels, ensuring consistency across six campuses in West London and Oxford. Faster incident response Most recently, Ruskin College, now part of the University of West London, underwent a seamless upgrade across its historic Oxford estate, which includes five main buildings such as the Rookery, first constructed in 1913. Despite the complexity of integrating newer extensions like the Callaghan Library, the project was completed without disruption, thanks to the adaptability and flexibility of the MxPro 5 platform. With more than 27 Advanced panels installed across education, office, and residential buildings, the University has now connected three of its main campuses to AdvancedLive, with plans to extend the platform further. Using map-based views, facilities teams and security staff gain a real-time overview of their fire system estate, enabling faster incident response and more efficient day-to-day management. Remote access capability For a large and dispersed organisation like UWL, the ability to locate alarms or faults quickly across complex buildings has been transformational. AdvancedLive’s intuitive dashboard and remote access capability allow fire isolations, enablements and weekly testing to be managed digitally, eliminating unnecessary site visits and reducing both costs and carbon footprint. The system configuration reflects the unique requirements of each campus: St Mary’s Road Campus operates 13 panels, with Apollo REACH wireless devices deployed within library pods and coincidence detection programmed across third-party systems. Ruskin College Campus features six panels, each building configured with bespoke cause-and-effect strategies, all reporting to central security points. Paragon House integrates four panels with phased evacuation and delays across its 12-storey tower block. Unified management interface Additional campuses, including Cavendish & Century and Drama Studio London, benefit from tailored programming for linked buildings and theatre operations respectively. In every case, AdvancedLive provides a unified management interface for system status, alarms, faults, and disablements. Jason Bennett, Division Manager at Alarm Communication Limited, who led the installation, said: “From both an admin and engineering perspective, AdvancedLive has been extremely positive. The live system view and detailed log make daily management much simpler, while remote access means the facilities team can react quickly and efficiently to any issue. The installation was straightforward, and Advanced’s support throughout the process was excellent.” Sustainable fire system management Salvy Vittozzi, Sales Manager for UK South East at Advanced, added: “The University of West London is a great example of how AdvancedLive can transform fire system oversight across a complex estate. By combining the proven reliability of the MxPro 5 panels with the real-time visibility of AdvancedLive, the University now benefits from a solution that’s not only robust today but also scalable for the future. It’s fantastic to see how this investment is already saving time, reducing unnecessary travel, and strengthening fire safety management.” Looking ahead, UWL plans to expand AdvancedLive connectivity to the remainder of its estate, ensuring consistent oversight and centralised control across all sites. For universities and multi-site organisations, the combination of MxPro 5 and AdvancedLive provides a powerful foundation for safe, efficient and sustainable fire system management.

Located in Calama, in Chile’s Antofagasta Region, El Loa Aerodrome is a strategic airport serving one of the country’s most important mining zones. With more than 1.4 million passengers handled annually, the airport plays a vital role in supporting regional mobility, business travel, and the operational needs of Chile’s mining industry. As passenger traffic continued to grow, El Loa Aerodrome required a more advanced security infrastructure capable of supporting continuous monitoring, passenger traceability, and reliable operation in a high-demand airport environment. Critical aviation workflows Challenges - El Loa Aerodrome needed a security system that could provide complete coverage across both indoor and outdoor areas. The client required continuous monitoring of the terminal, runway, boarding areas, restricted zones, corridors, waiting halls, and boarding gates, without blind spots. Another key challenge was passenger and luggage identification. In a busy airport environment, DGAC needed to accurately identify passengers and their baggage in real time, helping improve traceability and strengthen response capabilities in the event of incidents. The airport also had to manage security under high passenger flow. With more than 1.4 million passengers each year and continued growth in demand, the solution had to support daily operations without creating disruption. At the same time, it needed to integrate smoothly with DGAC’s existing systems and critical aviation workflows. Intelligent video surveillance system Solutions - To address these needs, Dahua Technology provided an integrated intelligent video surveillance system designed for critical airport environments. The solution combined high-definition monitoring, real-time visualization, continuous recording, remote access, and intelligent identification capabilities to support the airport’s operational requirements. Dahua bullet and dome cameras were installed in strategic areas across the airport, including the terminal, runway, boarding zones, and restricted areas. These cameras enabled high-definition monitoring of key locations and helped ensure that important operational spaces remained visible at all times. Real-time monitoring The system was designed to cover 100% of the airport’s critical zones, including corridors, waiting halls, and boarding gates. This helped DGAC establish a more complete security view of the facility, reducing blind spots and improving situational awareness across the building. A dedicated integrated monitoring centre was also implemented, allowing the operations team to view live video in real time. With remote access and continuous recording, the control room provided a reliable platform for daily supervision, incident verification, and security coordination. In addition, Dahua’s intelligent identification technology enabled the client to identify passengers and luggage more precisely. This improved traceability throughout the aerodrome and strengthened the team’s ability to respond quickly and effectively when security incidents occurred. Results - With Dahua’s intelligent video surveillance solution, El Loa Aerodrome significantly enhanced its security operations. The system now supports the safe management of more than 1.4 million passengers annually, while providing 24/7 real-time monitoring across the facility.

Comelit-PAC has worked with The Hillcrest Group of Companies to upgrade the door entry system at the Mary Slessor Building, combining GDX Next with Housing Central to simplify access management and support a more efficient service for residents and housing teams. The Mary Slessor Building in Dundee is a residential apartment block comprising eight apartments. When reviewing options for the upgrade, Hillcrest was looking for a video door entry solution to provide a reliable experience for residents while supporting more efficient day-to-day management. Existing cabling infrastructure A key requirement was the ability to utilise the building's existing wiring infrastructure, helping to minimise disruption and avoid the additional time and cost often associated with replacement projects. To meet these requirements, Hillcrest selected GDX Next, Comelit-PAC's door entry platform designed for social housing and residential environments. Covering the building's main entrance and all eight apartments, the system was installed using the existing cabling infrastructure, allowing the upgrade to be completed without extensive rewiring works throughout the building. Reducing installation costs Mike Biggam, Operations Supervisor (Electrical) at The Hillcrest Group of Companies, said: "We required a video door entry solution that would be reliable for residents while making the system easier for our teams to manage. The ability to retain the existing wiring infrastructure was a significant factor in our decision, helping minimise disruption and reduce installation costs. Combined with Housing Central, GDX Next has given us a more efficient way to manage access across the building." Alongside the door entry upgrade, Hillcrest implemented PAC's Housing Central platform to provide cloud-based management of access credentials. Through a centralised system, authorised personnel can manage access permissions remotely, reducing the need for routine site visits and enabling changes to be made quickly when required. Access management projects For Hillcrest, the project has delivered benefits for both residents and operational teams. Residents now have access to a video door entry system designed to support secure and convenient visitor management, while housing teams can administer access permissions remotely through a single platform. This provides greater visibility of the system and reduces the time required to manage routine access-related tasks. Margaret-Ann Sheppard, Business Development Manager at Comelit-PAC, concluded: "Successful access management projects start with understanding how our customers operate. By working closely with Hillcrest and understanding its requirements, we were able to deliver a solution that supports residents while giving housing teams greater visibility, flexibility and control over day-to-day access management."