Blue Prism® announced the availability of Blue Prism Service Assist on Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact centre solution that combines intelligent digital workers and native AWS services so enterprises can deliver faster, more efficient, and more engaging customer experiences.
Blue Prism Service Assist for AWS combines the capabilities of Amazon Connect and Amazon ElastiCache with Blue Prism’s Service Assist to create a scalable intelligent automation contact centre offering that expedites the time it takes to deliver across the entire customer journey for a simplified agent and customer experience.
