Like many Americans these days, the Brotmans of Port Washington, N.Y., buy a lot of stuff online. In one recent week, this family of five received deliveries of clothing, a fire pit, a phone mount for a motorcycle, shop tools, a drum synthesizer, a book on sailing and more.
With five or more deliveries a week—from FedEx, DHL, UPS, Amazon and the post office—things can get confusing.
