Callsign, the digital trust pioneer, has announced new technology to detect social engineering scams in real-time and intervene when fraud is detected. It delivers contextually relevant and personalised warning messages to protect the user from becoming a victim of fraud. This Dynamic interventions capability is controlled by Callsign’s Orchestration Engine.
The phenomenon of social engineering has emerged as a way for fraudsters to psychologically manipulate consumers into transferring money to accounts held by the fraudsters. Known in the industry as authorised push payment (APP) fraud, it is hard for banks to detect as the authorised customer is making the payment.
