Mobile Access Trends

What is the next generation of physical security solutions?
What is the next generation of physical security solutions?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

How are security systems transitioning from reactive to proactive?
How are security systems transitioning from reactive to proactive?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

HID highlights digital transformation, futureproofing among access trends
HID highlights digital transformation, futureproofing among access trends

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Beyond technology exuberance, ISC West 2025 also embraces the practical
Beyond technology exuberance, ISC West 2025 also embraces the practical

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Latest Access control news

HID M1 transparent gateway for PACS compliance
HID M1 transparent gateway for PACS compliance

HID, a worldwide pioneer in trusted identity and physical access control solutions (PACS), announces the HID M1 Transparent Gateway — a security module that sits between existing OSDP (Open Supervised Device Protocol) controllers and readers to perform all cryptographic operations in a secured location. As a first-of-its-kind solution, it enables organisations to achieve transparent architecture compliance without the need to replace their existing physical access control infrastructure. Physical access control infrastructure High-security facilities across Europe increasingly face regulatory mandates requiring transparent architecture — a framework where cryptographic operations occur in physically secured locations rather than at vulnerable perimeter readers. France's ANSSI (Agence nationale de la sécurité des systèmes d'information) CSPN certification already requires this approach, with similar frameworks under consideration in other countries. Until now, organisations had limited options: deploy entirely new transparent architecture systems from the ground up or forgo opportunities in markets where these requirements apply. Architecture cryptographic operations "Security teams shouldn't have to choose between compliance and protecting their existing investments," said Jos Beernink, HID’s VP of Europe for PACS. "The HID M1 Transparent Gateway changes this. Organisations can now meet the most stringent transparent architecture requirements while continuing to use their current controllers, PACS software, and credentials. It's compliance without compromise.” The HID M1 sits between existing OSDP controllers and readers, handling all transparent architecture cryptographic operations independently. From the PACS software's perspective, the controller continues communicating exactly as before. Each main node supports up to eight transparent HID Signo™ readers, with a dedicated key module storing encryption keys under sovereign organisational control. Eliminating cryptographic operations Benefits include: Compliance with complete control: The HID M1 eliminates cryptographic operations at perimeter readers, meeting transparent architecture standards such as France’s ANSSI CSPN. Organisations maintain exclusive control over encryption keys through centralised administration via HID Linq Key Manager. The HID M1 is controller-agnostic, working with any OSDP controller. Flexible, door-by-door deployment: Unlike solutions requiring systemwide transformation, the HID M1 enables incremental upgrades. Organisations can secure only the entry points that require transparent architecture, scaling based on security priorities and budget while preserving existing controller and PACS investments. Zero operational disruption: The HID M1 integrates seamlessly with existing PACS and does not require software changes. Current MIFARE DESFire cards and HID Signo readers continue functioning. Existing workflows, maintenance agreements, and staff training remain unchanged, meaning deployment requires zero downtime. Future-ready architecture: An AI-capable processor enables future intelligent security capabilities, while software updates keep the system current as threats and compliance requirements evolve. The HID M1 Transparent Gateway is available from selected partners in Europe now.

OPSWAT's new CTO advances AI threat prevention
OPSWAT's new CTO advances AI threat prevention

OPSWAT, a pioneer in critical infrastructure protection (CIP) cybersecurity solutions, announces the appointment of Jan Miller as Chief Technology Officer (CTO). In this expanded role, Miller will lead the newly created Technology Centre, align research, engineering, and product development, and drive the company’s strategy for advanced threat detection at scale at the perimeter of organisations. By closing gaps between sandbox analysis and threat intelligence at their outer boundaries, OPSWAT’s solutions will enable organisations to identify and stop evasive threats earlier in the file lifecycle, before they can reach users, systems, or critical networks. AI-driven threat prevention “Jan’s appointment reinforces OPSWAT’s commitment to leading the next generation of AI-driven threat prevention,” said Benny Czarny, Founder and CEO of OPSWAT. “He combines deep technical expertise with true engineering leadership and has been at the forefront of applying AI and advanced research to real-world malware detection. Jan has already helped shape how we use adaptive sandboxing, behavioural analysis, and threat intelligence together at scale. As we further invest in research and innovation, his leadership will be critical in turning cutting-edge ideas into protection that works at the perimeter, where seconds matter and mistakes are not an option.” Building malware analysis Miller brings more than a decade of experience building malware analysis and threat detection technologies used by security teams worldwide. He is widely recognised for his contributions to sandboxing, behavioural analysis, and evasive malware research, and as the founder of multiple cybersecurity companies acquired by CrowdStrike and OPSWAT. Since joining the company in late 2022, Miller has held roles of increasing responsibility at OPSWAT, with him being the CTO of Threat Analysis prior to this latest appointment. Counter modern malware “To counter modern malware, sandboxing must work hand in hand with threat intelligence at the perimeter, where files first enter the environment and decisions need to be made in seconds,” said Jan Miller, Chief Technology Officer at OPSWAT. “This approach will allow customers to reduce alert noise, accelerate response, and improve protection across critical environments. Our new Technology Centre will focus on advancing the integration of sandboxing and threat intelligence.” Miller is also a board member of the Anti-Malware Testing Standards Organisation (AMTSO), where he advocates for transparency and standardised evaluation of security technologies. As a lead author of AMTSO’s Sandbox Evaluation Framework, he has helped define how modern sandbox solutions should be tested and validated.

Verkada AI-powered deterrence in physical security
Verkada AI-powered deterrence in physical security

Verkada, a pioneer in AI-powered physical security technology, announces the availability of AI-powered deterrence, a novel solution that proactively helps prevent crime by detecting and warning potential intruders before raising an alarm. This innovation from Verkada addresses a critical gap in traditional security systems, which only react after a break-in has occurred. Incorporate scene context Leveraging the latest large vision, audio, and language models, Verkada's AI-powered deterrence feature analyses footage from video security cameras to detect unauthorised behaviour like loitering and automatically triggers a sequence of AI-generated messages that incorporate scene context, such as describing a person's clothing or location, and escalate deterrence measures over time if the person remains on site. The system can also even change the voice for each deterrence incident for greater effectiveness against repeat offenders. "AI-powered deterrence represents a fundamental shift that we've been driving for our customers: moving from reactive to proactive security," said Brandon Davito, Senior Vice President of Product and Operations at Verkada. "We're delivering on Verkada's goal of building safer, smarter communities in a very real and tangible way when our customers have the ability to stop an incident before it escalates. This impact will only scale as we continue to invest in bringing even more AI-powered capabilities into Verkada Command." Creating intelligent workflows Organisations can configure AI-powered deterrence to create intelligent workflows that begin with detection and escalate only when needed. Here is an example of how Verkada's system might respond to a person loitering outside of a property after-hours: Initial warning upon detection of the person loitering: "A reminder that this is private property. Please come back during business hours." If loitering continues, a context-aware message: "Hey you, with the red hoodie and backpack, you can't be here at this time. Please leave now before our alarms are triggered." If loitering continues, a final warning: "Hey, this is your final warning. If you don't leave now, I'll have to take immediate action." If loitering continues, an Alarm is raised and Verkada's system can be configured to activate a siren/strobe, initiate live agent talk-down, notify a contact list of internal security teams, or dispatch the police. Unnecessary alarm activations This approach enables car dealerships to deter catalytic converter thieves, schools to prevent graffiti vandalism, and businesses to protect outdoor assets – all without unnecessary alarm activations. Verkada also announced the availability of more advanced AI-powered alerting capabilities, including compound alerts, which enable customers to trigger notifications only when multiple conditions that they specify are met. For example, a customer could ask Verkada Command to send them an alert when a person crosses a restricted line and is not wearing a hard hat. Or, they could choose to set up loitering alerts only for individuals who have been identified as a person of interest. All of Verkada's intelligent alerts are now able to be pushed seamlessly to external applications outside of Verkada Command, like PowerBI and Tableau, through newly available webhooks. AI-powered functionality Verkada introduced new AI-powered functionality across its intercoms and visitor management product to make building entry even more seamless and personalised: Live translation, which enables two-way translation for a visitor at a Verkada Intercom and the person answering the call. Both sides speak naturally, and the system handles the translation instantly. English, Spanish, French, German, Japanese, Portuguese, Italian, Dutch, Hindi, and Russian are supported today, with plans to expand. AI-powered voice directory, which enables visitors to speak their intent without needing the exact extension, name, or precise department they need. For example, a visitor to a multi-tenant building can simply say "I'm here for an interview at Verkada" or "I'm here to repair the water leak on the third floor," and Verkada's system will route each call to the appropriate organisation and contact. Biometric ID verification, which provides an extra layer of security for verifying the identities of visitors by comparing the image from a visitor's driver's license to their face captured by a Verkada Guest check-in kiosk. AI-powered incident summaries To continue speeding up investigations and reporting, Verkada introduced AI-powered incident summaries, which automatically generate descriptions for video archives that are saved within an incident report. These latest announcements build on more than 174 new AI features and product updates Verkada has delivered to customers in the past year that unlock new efficiency for security professionals, including: AI-powered unified timeline, which visually reconstructs and unifies video events of people and vehicles of interest across all of a site's cameras into a single, map-based timeline. AI-powered alerts that include activity- and industry-specific detections for organisations. Operator view that centralises alerts into a ticket-based system with a structured workflow. Retail analytics that leverage computer vision to understand queue wait times, occupancy trends, sales conversion metrics, and more.

Resideo's new UK security keypad & siren unveiled
Resideo's new UK security keypad & siren unveiled

Resideo has expanded its First Alert ProSeries security and life safety platform with the introduction of two new peripherals—the outdoor siren and slimline indoor keypad—developed in direct response to UK installer and distributor feedback. The new hardware further strengthens the ProSeries portfolio, which includes more than 40 peripherals. The range is specifically designed to support professional installers in delivering scalable security systems to accommodate the evolving needs of their residential and light commercial customers. Outdoor siren hardware The new PROVSIRENOL1 EU (orange flash) and PROVSIRENOL2 EU (blue flash) outdoor sirens can provide an even more visible and audible deterrent with a larger interface and 'one-go-all-go' functionality, and both models integrate seamlessly with the First Alert ProSeries PROBOX EU and PROAIOPLUS EU control panels. Installation companies also have the opportunity to build their brand awareness among existing and new customers as the siren's larger interface means they could add their logo onto the product. Key outdoor siren hardware details include: Dimensions 320 mm (H), 233 mm (W), 54 mm (D). Siren output level 110 dB. Indicator lights for arming, disarming and alarm. Encrypted communication protocols The PROVLEDKP EU Compact LED indoor keypad brings installers a slimmer control option for both new-build and retrofit installations. With intuitive operation, encrypted communication protocols, and modern design, the new keypad was specifically designed with end users in mind. Key indoor keypad hardware details include: Dimensions 136 mm (H), 88 mm (W), 25 mm (D). Arming buttons (total and perimeter). RFID badge reader. Alert function. Ongoing service opportunities Both new peripherals can be commissioned and supported via the Resideo Pro App, offering installers faster setup, remote diagnostics, and ongoing service opportunities. There is also a dedicated end user app enabling remote arming, disarming and system monitoring. Maxime Chila, European Security Commercial Director at Resideo, commented: "UK installers told us that products are often too complex for end users. These new peripherals were built to simplify every stage of the experience—from installation to daily operation—while maintaining the high performance the new First Alert ProSeries platform is becoming known for." Comprehensive and scalable solution The First Alert ProSeries platform is much more than certified hardware. It combines the hardware with intelligent software, flexible services and a vast range of accessories to create a comprehensive and scalable solution. Unlike other platforms, which may focus solely on intrusion or video, ProSeries integrates security, life safety, smart home automation and remote management into a unified ecosystem. This allows installers to diversify their offerings, grow their business and reduce their on-site time.

Access control applications

Interface Systems guards White Castle perimeter
Interface Systems guards White Castle perimeter

Interface Systems, a managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, announces that the fast-food hamburger chain, White Castle, has successfully piloted Interface's AI-powered exterior security solution - Virtual Perimeter Guard™ at a high-risk St. Louis location. The pilot delivered measurable reductions in loitering, late-night incidents, and security escalations while improving safety for employees and customers. The pilot focused on a location experiencing after-hours security challenges, including loitering, open-air drug use, customer pestering in drive-thru lanes, and repeated vandalism that cost thousands of dollars per incident. Increased customer comfort Within the first 30 days of deployment, 91% of perimeter security events were resolved automatically through AI detection and live voice deterrence. The site saw a significant reduction in loitering, a reduced need for morning trash clearing, and late-night escalation calls dropped from about once a week to none. White Castle also reported improved employee morale, a stronger sense of safety, and increased customer comfort while waiting in late-night drive-thru lines. “Sometimes we don’t even realise something bad may be happening, and the Interface Security experts are already intervening and telling potential criminals to leave,” said Cheryl Soest, District Supervisor at White Castle. “That allows our team to focus on serving customers instead of worrying about what’s happening outside.” Pre-recorded warning systems Unlike traditional exterior cameras or prerecorded warning systems that are often ignored, Virtual Perimeter Guard combines AI-powered detection, escalating voice downs with powerful strobe lighting, and live security professionals who intervene in real time. The White Castle Virtual Perimeter Guard system is armed nightly when exterior visibility is limited. “People don’t take prerecorded messages seriously,” Soest added. “When the lights come on, and a live person speaks, they move. They don’t wait around.” Reducing cost exposure “What this deployment of Virtual Perimeter Guard demonstrates is the shift from reactive security to proactive prevention,” said Steve Womer, Senior Vice President of Product at Interface Systems. “By combining AI detection with live human intervention, Virtual Perimeter Guard stops issues before they escalate into property damage, safety incidents, or operational disruption. White Castle’s results show how perimeter intelligence can directly improve safety, reduce cost exposure, and give operators peace of mind without adding burden to store teams.” Actively monitoring footage Installation and onboarding were completed without disrupting restaurant operations. Interface Systems managed system tuning, testing, and ongoing monitoring, while White Castle leadership received weekly insight reports, eliminating the need for on-site staff to actively monitor footage. “We didn’t have to worry about anything,” Soest said. “They handled installation, testing, and walked us through everything step by step. The whole process was very easy.” Beyond loss prevention Beyond loss prevention, White Castle noted improvements in employee confidence and customer experience, particularly during late-night operations, where perceptions of safety directly affect retention and traffic. “If customers feel safe coming onto your lot, and team members feel safe working there, it improves your business,” Soest said. Following these positive early results, White Castle is evaluating full-perimeter coverage at the pilot location and potential expansion to additional restaurants with similar challenges.

Regula enhances Chilean Telecom ID verification
Regula enhances Chilean Telecom ID verification

Driven by Chile’s updated telecom regulations, Agile Ingeniería y Consultoría has partnered with Regula, a global developer of Identity Verification (IDV) solutions, to deploy a high-volume, high-compliance IDV system. The platform now enables the Chilean telecom sector to process more than 300,000 identity checks each month with the same document authentication accuracy used at border checkpoints, achieving a 96% conversion rate and full alignment with the country’s new requirements. Challenge Until recently, SIM activations and number portability in Chile were vulnerable to fraud due to a lack of reliable verification controls. The new regulation, introduced in early 2025, set stricter standards for verifying the identity of every user activating a phone line or prepaid SIM card. Solution To meet these requirements while keeping customer onboarding fast and frictionless, Agile integrated Regula Document Reader SDK into its identity verification platform.  Regula’s solution performs deep authenticity checks across MRZs, barcodes, RFID chips, holograms, and optically variable elements, using a liveness-centric approach to confirm the document’s physical presence and authenticity. It also cross-verifies data across all document zones to detect inconsistencies or tampering, exposing even sophisticated forgeries without slowing down the user journey. “Regula was brought in to specifically address the need to read and validate a range of identity documents that would have been very difficult for us to integrate on our own. Today, this allows us to verify and onboard individuals from anywhere in the world who have an identity document, significantly expanding our reach,” says Claudio Delgado, Co-Founder and Product Manager at Agile. Results After deploying Regula’s solution, there were several significant improvements, including: 96% customer conversion rate, even with added verification steps.300,000+ ID checks per month handled efficiently and securely. Significant reduction in fraud and SIM misuse.Full compliance with Chilean telecom Resolution No. 566/2024. Moderising technology “We’re proud to support Agile in modernising telecom identity verification in Latin America. Our technology delivers verification accuracy on par with border checkpoints, in any environment, helping organisations fight fraud with zero compromise on speed, trust, and compliance,” comments Ihar Kliashchou, Chief Technology Officer at Regula.

DeterTech partners with Brentford FC for community safety
DeterTech partners with Brentford FC for community safety

DeterTech, the official site security partner of Brentford FC, is proud to support an accredited Safe Haven established by the club at Gtech Community Stadium, reinforcing both organisations’ commitment to community safety and wellbeing. Located in Brentford FC’s west stand security hub on Lionel Road South, it will provide support 24 hours a day, seven days a week, 365 days a year. It will be managed by trained security staff and is open to any member of the public who feels vulnerable or needs help. Contacting emergency services Safe Havens are dedicated spaces of support that help people with their onward journey by providing various forms of assistance, such as contacting emergency services, phone charging facilities, calling a taxi, or reaching friends and family. Accredited by the Safer Business Network, shops, cafes, pubs, libraries, and other venues can also become a registered Safe Haven. “Our purpose at DeterTech is always to bring greater peace of mind to people and communities, every day. The Safe Haven campaign is one of many powerful examples of how we put that into action,” said Sarah Craig, Chief Marketing Officer at DeterTech. Various forms of assistance Brentford’s chief executive Jon Varney said: “We are a club that sits in the heart of the community and it is vital that we are able to support our fans and those living in the local area. In creating a Safe Haven space at our stadium, we are ensuring there is help available for anyone at any time of day.” “This builds on the wide-ranging work we are doing with fans and partners as part of our continued commitment to create inclusive and safer environments for women and girls, not just on a matchday but everyday.” Crime prevention sessions As the official site security partner of Brentford FC, this initiative is another way for DeterTech to assist Brentford FC’s commitment to fan safety and community wellbeing, following other events such as crime prevention sessions and free bike marking for fans on matchdays. Drawing upon DeterTech’s experience in risk management and deterrent technologies, DeterTech will support the Safe Haven team with resources and guidance to help Brentford FC deliver a safe and inclusive experience for all.

Chubbsafe: Secure storage for Greek Luxury Villas
Chubbsafe: Secure storage for Greek Luxury Villas

Chubbsafe, part of Gunnebo Safe Storage, in partnership with VOUROS O.E., has completed the tailor-made specification of safe storage solutions for a private compound of 13 luxury villas in the Cycladic Islands, Greece. The villas required reliable storage for jewellery, watches, and important documents across both private suites and administrative areas. Traditional high-grade safes, while secure, were considered heavy, difficult to position, and visually intrusive. Certified burglary resistance For this project, compact safes with certified burglary resistance were specified. With flexible anchoring options, their lighter construction allowed installation inside wardrobes and other discreet spaces without altering the properties’ structure or interior design. Says Georgios Vouros, Managing Director of VOUROS O.E: “The collaboration highlights a shift in the Greek luxury property market, where homeowners expect certified protection that blends seamlessly into refined interiors. Chubbsafes’ compact and discreet solutions meet this need by delivering proven burglary resistance without altering the design or structural features of the villas.” DIY friendly installation DIY friendly installation enabled minimal disruption to residents, drawing on the long-standing partnership, which began in 1956 when VOUROS first introduced Chubbsafes products to Greece, before coming a sole distributor in 1997. The project demonstrates how technology originally developed for banks and jewellers can be adapted to residential requirements, providing certified protection to EN 1143-1 and EN 1300 certified mechanical or electronic lock, all in a format suited to private homes. “Luxury homeowners want the same level of certified protection that professional institutions have relied on for years, but in a format suited to connected lifestyles,” Jolanta Derbich, Channel Development Manager Southern and Eastern Europe of Gunnebo Safe Storage concluded. “Our partnership with VOUROS combines global engineering expertise with local knowledge to deliver solutions that protect valuable possessions while fitting into residential environments.”