The hybrid world has changed where and how everyone works. Supply chain constraints require more efficiency and make reducing waste more important than ever. Increased options and competition have changed the way consumers and businesses transact? In order to stay ahead, organisations need to rapidly adapt their current environments.
This means continually evaluating workspaces to improve the employee experience, actively managing resources and processes to improve sustainability, and finding new ways to engage customers. According to Salesforce research, 80% of customers now consider the experience a company provides to be just as important as its products and services—so it’s more important than ever for organisations to invest in these differentiated customer experiences.
