Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

As 2025 draws to a close, the Door & Hardware Federation (DHF) is reflecting on a hugely productive year. Indeed, it has been defined by achievement and collaboration, and by a tireless commitment to the people and industries it serves.  From achieving ISO 9001 certification, to publishing the long-awaited Competence Framework and launching a pioneering new qualification, the Federation has continued to strengthen its foundations while looking confidently to the future. Excitement and possibility “2025 began with a sense of excitement and possibility,” explains DHF’s Commercial Director, Patricia Sowsbery-Stevens. “In February, DHF hosted its first Members’ Conference at the Royal Air Force Museum Cosford, where more than 200 members and industry professionals gathered for a highly enjoyable day of insight, discussion and connection.” Invaluable guidance on employment law The event brought together a programme of workshops and speakers, including Dafydd Williams from the Ministry of Housing, Communities and Local Government, who shared the government’s response to Grenfell, and Gillian McAteer from Citation, who offered invaluable guidance on employment law.  A moving moment came from Flight Lieutenant, John Nichol, whose keynote address about his experience as a British prisoner of war during the Gulf War was both humbling and inspiring.  Alongside the talks, an exhibition hall filled with leading names from across the sector created opportunities for collaboration and the sharing of knowledge that will carry forward into the year ahead. DHF’s enduring mission In April, the launch of the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors marked a major milestone.  Developed by DHF to strengthen competence within this highly specialised area, the qualification has already seen remarkable uptake from companies determined to uphold the highest standards of safety and compliance. It reflects DHF’s enduring mission to support professional growth and align industry practice with a focus on building safety and competence. CLC Competence Framework for Doors “Another defining achievement came with the completion of the Construction Leadership Council’s (CLC) Competence Framework for Doors, Gates and Shutters. Developed in close partnership with the Automatic Door Suppliers Association (ADSA) and guided by the Sector Lead Group 10,” explains Patricia. “The project represented eighteen months of careful collaboration and consultation. Led by DHF and ADSA, and supported by our Senior Training and Compliance Officer, Steve Hill, the framework establishes clear, practical standards for competence across installation, maintenance and servicing."  "For DHF members, this work has real impact. More and more organisations, for example, Amazon and Heathrow Airport, are now requiring evidence of individual competence for both installation and maintenance. The framework and accompanying National Occupational Standards help ensure DHF members can demonstrate the professional skill and assurance expected of them.” DHF’s growing role The summer brought one of the Federation’s proudest moments. DHF achieved ISO 9001 certification, confirming its position as an organisation that leads by example. This recognition of quality management and continuous improvement reinforces DHF’s reputation for professionalism and integrity in all that it does.  In September, a further milestone followed with authorisation to provide Blue Skilled Worker cards for the Dock Leveller industry. This step has brought well-deserved recognition for individuals working in this specialist area and underlines DHF’s growing role in supporting competence and training across every corner of its sector. Innovation and excellence within the fencing community “Throughout 2025, DHF has remained close to its members and partners,” says Patricia. “We have attended key national events including The Security Event, The FIT Show, Fencex, and the MLA Expo, meeting members face-to-face, sharing updates and listening to feedback. DHF also continued its proud sponsorship of the Automated Gate category at the AFI Awards, celebrating innovation and excellence within the fencing community."  "Member engagement has remained central to our purpose, with a series of members’ open days around the UK. One particularly meaningful initiative saw Steve Hill spend several weeks in Ireland, offering training and support to members across the Republic. His visit received outstanding feedback and further strengthened DHF’s ties with the Irish market.” National Insurance contributions While the year brought challenges, including increased National Insurance contributions and a slowdown in construction, the outlook among DHF members has remained encouraging. Many report steady order books and continued demand within commercial and industrial markets, a reminder of the sector’s resilience and its ability to adapt and thrive even when conditions are uncertain. “No reflection on the year would be complete, of course, without recognising the people who make DHF what it is,” says Patricia. “As the year draws to a close, DHF prepares to say farewell to Nick Perkins, whose knowledge and expertise have left a lasting mark on the industry. Nick’s retirement will be felt by colleagues and members alike, and he departs with the Federation’s gratitude and warmest wishes”.   Organisation’s commercial insight and engagement Earlier in the year, the Federation wished a fond farewell to Helen Skelding, whose calm professionalism and loyal service earned her the respect and affection of all who worked with her. The team was joined by Eddie Payne as Finance Manager, bringing fresh perspective and experience to support DHF’s continuing growth. Later in the year, Jason Smith moved on after many valued contributions, and the Federation welcomed Jonathan Colen as its first Commercial Manager, strengthening the organisation’s commercial insight and engagement. Within the Membership Department, Olivia Juxon began maternity leave in November, and we were delighted to welcome Charlotte Winsper to the team to ensure members continue to receive excellent support. DHF’s educational portfolio    “As we move into 2026, DHF stands ready for the next chapter,” concludes Patricia. “With ISO 9001 certification achieved, the Competence Framework completed, the Level 3 Award launched, and authorisation secured to issue Blue Skilled Worker cards for the Dock Leveller industry, DHF has laid strong foundations for the future." "The coming year will see the introduction of a new Ofqual-regulated training programme for the building hardware industry, extending DHF’s educational portfolio and offering a clear route to recognised qualifications. Above all, DHF remains committed to raising standards, supporting members, and strengthening the sector it proudly represents.”

Hikvision, a world-pioneering manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, now announced the release of its HikCentral Lite (HCL) V1.1.2 all-in-one units. Designed for small and mid-sized businesses (SMBs) and the integrators who support them, the new units combine streamlined deployment, expanded free channels, and a unified software foundation for reliable, everyday security. Newly upgraded platform "Our newly upgraded platform redefines SMB security by eliminating the initial software cost, giving integrators an enterprise-grade solution at competitive prices they can deploy quickly,” said John Xiao, Vice President of Marketing, Hikvision USA. “This new release is entirely focused on driving speed and performance for our partners and end-users, ensuring predictable costs and pain-free scaling." LiteVMS RM, G7, and B1U models The LiteVMS RM, G7, and B1U models arrive preconfigured with HCL V1.1.2, giving integrators a ready-to-deploy system that behaves consistently across sites. Each unit includes an Intel® i7 processor, an integrated managed PoE+ switch, hot-swappable drive bays, TPM 2.0 hardware protection, and storage options from 20 TB to 80 TB. This tuned hardware architecture shortens installation time and reduces service calls by providing a predictable, stable starting point for every project. Set of free included channels HCL V1.1.2 expands its set of free included channels and adds powerful built-in capabilities that help teams work faster, including: Unified video and access control in a single interface High-capacity live view and multi-channel playback People counting and scene analytics Person and vehicle classification Smart VCA search for streamlined investigations Mobile app access for remote visibility Hikvision’s streamlined request workflow For customers looking to accelerate search workflows, HCL V1.1.2 integrates seamlessly with AcuSeek NVRs for rapid natural-language video search and on-device retrieval. AcuSearch further enhances precision filtering. Together, these tools give organisations a clear upgrade path as their needs expand while keeping the same familiar HCL platform. Licensing is simplified through Hikvision’s streamlined request workflow for integrators, and a direct purchase portal is available for end users who need quick, frictionless expansion.

Integrated access control and security manufacturer TDSi is delighted to welcome Damian Garner to the team. Damian joins as New Business Sales Associate and brings over 20 years of sales and commercial leadership experience across B2B and B2C markets, strengthening TDSi’s commitment to customer partnerships, innovation, and sustainable growth. Long-term success Reflecting on Damian’s appointment, Alex Rumsey, Sales Director at TDSi, commented, “Having built his career on helping organisations enhance their commercial performance, holding senior customer-facing roles in business development, strategic account management, and high-value client engagement, Damian is the perfect person to further develop our new business campaign." "Renowned for his people-first approach and sharp commercial instinct, he has developed a strong reputation for strengthening partnerships and driving long-term success.”  New commercial opportunities and strategies Damian’s broad career experience spans diverse industries. After establishing himself in corporate sales, Damian founded and led his own recruitment business, deepening his understanding of client needs, service excellence, and trusted relationships.  He later expanded internationally into the sports industry, working between the UK and Italy on networking and knowledge-sharing events covering stadium design, operational innovation, and enhancing the fan matchday experience.  In this role, he connected suppliers with end users across elite sports - including NFL franchises, Premier League football clubs, major cricket organisations, and national bodies bidding to host international tournaments - identifying new commercial opportunities and strategies to boost profitability. Methodical approach Damian has also managed a Connells estate agency branch, gaining valuable leadership experience and building a strong foundation in performance-driven team management. Adding a distinctive dimension to his expertise, he holds a degree in forensic archaeology, equipping him with a uniquely analytical mindset, exceptional attention to detail, and a methodical approach that he applies across every role. TDSi’s market presence Speaking about his appointment, Damian commented: “Customers trust TDSi because the products perform, the technology is robust, and the support behind it is second-to-none. I am excited to be joining at such a pivotal time, bringing fresh perspectives from outside the security sector and helping strengthen collaboration between TDSi and its Hirsch Group (formerly Vitaprotech Group) sister companies." "I look forward to driving new customer and partner relationships, expanding TDSi’s market presence across new sectors, and supporting strategic initiatives that will shape the company’s next phase of growth.”

Hornets Sports & Entertainment (HSE) and Honeywell announced a multi-year strategic partnership that designates Honeywell as the Official Building Automation Partner for the Charlotte Hornets. Through the partnership, Honeywell will deploy its innovative, AI-driven solutions to help enhance the safety and efficiency of HSE’s two core facilities – Spectrum Centre and the Novant Health Performance Centre – for guests, players and employees. At Spectrum Centre, home of the Hornets' NBA games, Honeywell will implement advanced security and building integration systems as part of a recently completed extensive renovation. The floor of the facility housing player and talent locker rooms and premium clubs will be officially renamed the Honeywell Event Level. State-of-the-art security In addition, at the new Novant Health Performance Centre – a practice and mixed-use facility currently under development – Honeywell will install state-of-the-art security, energy management and life safety systems. These upgrades will help create a smarter, safer and more connected environment that further supports HSE’s goal of becoming a premier NBA franchise. Honeywell will also be named as a Foundational Partner of the Novant Health Performance Centre, joining an intentional group of local companies, including Novant Health and Truist, that are integrated into the project and committed to investing in the continued growth and vitality of Uptown Charlotte. Innovative advancements “As a local Charlotte organisation, we are thrilled to welcome Honeywell to our expanding family of partners as we build a new era of Hornets basketball,” said Mike Behan, Chief Business and Revenue Officer at HSE. “With Honeywell as our automation partner, we can create an elite training environment and enhance game-day experiences for everyone who visits our state-of-the-art facilities. The innovative advancements Honeywell will bring to Spectrum Centre and the Novant Health Performance Centre mark a significant milestone for our organisation and the entire city of Charlotte.” HSE transcends technology “Our partnership with HSE transcends technology – it's about fostering a welcoming environment where fans can connect and truly enjoy the game in smarter, more efficient spaces,” said Juan Picon, President, Americas, Honeywell Building Automation. “We look forward to collaborating with the Charlotte Hornets to pioneer the future of smart venues in the years to come. By connecting the Hornets’ facilities through an integrated digital ecosystem, the HSE team will gain real-time insights that enable them to enhance operations for players and staff while also elevating the overall experience for fans and the local community.” HSE’s substantial investment HSE’s substantial investment into building automation reflects a global trend toward modernising sports and entertainment infrastructure through connected, data-driven systems that help enhance security, foster community engagement and optimise energy management. As the Official Building Automation Partner for the Charlotte Hornets, Honeywell will partner with HSE to integrate several key innovative solutions including: Unified security and access controls: Honeywell’s LenelS2 OnGuard Access Control platform will deliver centralised, real-time monitoring and incident management across both the Novant Health Performance Centre and Spectrum Centre. AI-powered building management: Honeywell Connected Solutions, an AI-powered platform built on Honeywell Forge, will streamline operations at the Novant Health Performance Centre. The platform’s energy management and metering will facilitate real-time adjustments to building controls based on climate conditions and occupancy levels, thereby improving comfort for players while reducing the building’s energy consumption. Advanced life safety systems: At the Novant Health Performance Centre, Honeywell's XLS4000 smart fire detection system will provide an innovative self-testing functionality, which will help reduce operating costs and operational downtime, while ensuring the facility’s fire-detection system remains ready for any emergency. Comprehensive systems integration: Honeywell’s Enterprise Buildings Integrator will integrate and manage all security and building management systems, empowering facility operators with streamlined, centralised control across both Spectrum Centre and the Novant Health Performance Centre.  

ZeroEyes, the creators of the first AI-based gun detection video analytics platform to earn the full US Department of Homeland Security SAFETY Act Designation, announced now that Ki Charter has expanded its contract following initial success. ZeroEyes’ proactive gun detection and intelligent situational awareness solution will now be deployed across the school’s San Marcos campus. Largest residential treatment centre Ki Charter is the premier educational provider for students who reside in residential facilities (RFs) and day centres across Texas. The school serves over 6,500 students annually (500% mobility rate) with a dedicated team of educators and staff. The San Marcos campus is located within the 65-acre San Marcos Treatment Centre, the largest residential treatment centre in Texas.  The centre houses approximately 200 residents (and community students) who attend Ki Charter, and employs 425 staff members, including 50 from Ki and 375 from the San Marcos Treatment Centre. Level of real-time awareness “At Ki Charter, we serve a unique population of behaviourally challenged students, so our approach to security has to be comprehensive, proactive, and intentional,” said Dr. Jerry Lager, Superintendent of Ki Charter. “Our Safety and Security Committee, campus teams, mental health staff, and local law enforcement all play a role in preventing and de-escalating potential threats, but ZeroEyes added a level of real-time awareness we simply didn’t have before. After seeing how effective the technology was, expanding its use was an easy decision.” ZeroEyes' AI gun detection ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to law enforcement and local security teams as quickly as 3 to 5 seconds from detection. Multi-layered safety program “Ki Charter has built a thoughtful, multi-layered safety program, and we’re proud to continue to play a role in strengthening it,” said Mike Lahiff, CEO and cofounder of ZeroEyes. “Their leadership is deeply committed to protecting students and staff, and this expansion proves that they understand that proactive security is essential on a campus of this size and complexity.”

Acoem, a pioneer in advanced physical security solutions, announced that a large North American utility is utilising its ATD Gunshot Detection system to protect critical infrastructure at multiple sites across the country. Over the past few years, utilities across the United States have faced a troubling trend: gunfire directed at electrical substations and other energy assets. Whether the intent is vandalism, sabotage, or reckless target practice, the results are the same. A single rifle round can destroy a million-dollar transformer that could take months to replace. This happens when the cooling fluid drains from the transformer. Once the fluid is lost, the unit quickly overheats and frequently ignites. Physical attacks on critical infrastructure A recent DHS Homeland Threat Assessment concurs, stating, “We assess that domestic and foreign violent extremists will continue to call for physical attacks on critical infrastructure in furtherance of their ideological goals…” One of the largest electric power and natural gas utilities in North America recognised this risk after a number of gunshot attacks on substations disrupted power to tens of thousands of customers. In one case, power was not restored for days, and a person dependent on life support equipment tragically lost their life. The challenge Before implementing a new solution, the utility needed to reassess how its security technologies worked together. Traditional security cameras were excellent for documenting clearly visible problems, but they could not reliably detect something as small as a bullet hole in a damaged transformer, leaving a critical awareness gap. The company’s challenge was not only detecting a gunshot but doing it fast enough to act before cascading failures occurred. Threats outside the perimeter In many cases, gunfire at substations originates from hundreds of feet outside the fence line. The sound of the muzzle blast may never reach the site, leaving only the supersonic ballistic wave as evidence of incoming rounds. A system limited to triangulating muzzle blasts within a perimeter would miss these long-range threats entirely. Integration with security cameras and VMS Facing these unique requirements, the utility sought a technology that could provide instant notification with video and audio verification. This capability was essential to confirm whether an event was malicious or accidental. Integration with the utilities existing video management system (VMS) was a requirement, while direct control of a pan-tilt-zoom (PTZ) camera would allow operators to focus immediately on the source of the gunfire and determine if an actual threat existed. "We needed immediate, accurate alerts to prevent catastrophic damage,” said the utility’s physical security program manager. “Whether a threat is close-range or from a high-powered rifle fired from hundreds of feet away, we needed a modern, self-contained, highly accurate system to provide a full picture.” The requirement of a closed, secure network Cybersecurity was another defining requirement for this utility. The company prohibits internet connectivity within its operational network, a strict “air-gapped” policy that rules out any cloud-based system. For these secure environments, any new security technology must operate entirely on-premises, integrating directly with existing video and access control platforms. Finding the correct solution To address the complex nature of the threats and meet these stringent demands, the utility required a specialised solution that avoided a full infrastructure overhaul. After extensive testing, the utility selected Acoem’s ATD (Acoustic Threat Detection) system. The company has now deployed numerous detection systems across multiple states and regions, with new installations continuing every week as part of an ongoing modernisation plan. A principal reason behind choosing the Acoem ATD system was based on how the system works compared to legacy solutions. Instead of sending audio data from multiple sensors to a remote server, the Acoem sensor processes detection right on the device. When a gunshot occurs, it detects both the muzzle blast and the ballistic wave, confirming the event and calculating its location instantly. Cybersecurity requirements of restricted internet access Processing analytics on the edge is instant and gives operators the time they need to respond. That might mean rerouting power, isolating a substation, or taking a transformer offline before it fails. Having that situational awareness can make the difference between a quick repair and an extended regional outage. Acoem developed an on-premises version of its Cadence software specifically to meet the utility’s cybersecurity requirements of restricted internet access. The platform displays live maps, sensor health, and provides audio verification clips that allow operators to hear what the sensor heard while viewing the shooter’s position overlaid on the map. Cadence integrates directly with the utility’s Avigilon video management system. “Running software on-premises was non-negotiable,” said the utility’s program manager. “We needed the benefits of automation and analytics without exposing operational systems to the internet.” Situational awareness with eyes on target Detection is only half the story. Integration with a PTZ camera on site provides immediate visual confirmation. When a gunshot is detected, the sensor automatically commands the camera to pivot to the coordinates of the source. Operators can see what happened as it happens, even if the shooter is several hundred yards outside the fence line. In some locations, thermal or infrared cameras may complement the acoustic sensors to detect movement in tree lines or along rights-of-way. This pairing of acoustic and visual intelligence transforms response operations, allowing the utility security team to verify alarms in real time and coordinate with law enforcement or maintenance crews as needed. Hunters or vandals? In one recent example, the utility’s Acoem ATD system detected gunfire at a remote substation. Through the linked PTZ camera, operators quickly confirmed that the shots came from hunters outside the perimeter and that there was no threat to equipment or personnel. The team was able to assess the situation instantly without dispatching crews or contacting law enforcement. Scalability and integration flexibility The utility required open standards and interoperability. They did not want a proprietary system that locked them into a specific platform. The Acoem ATD system met that demand, integrating through APIs with their existing Avigilon infrastructure. Whether a site runs on VMSs such as Avigilon, Milestone, or Genetec, the ATD sensors connect seamlessly within the same ecosystem. Just as important, the solution had to scale. The utility began with a few high-risk sites and has expanded steadily without redesigning its network. This “start small, grow fast” approach aligns with how the organisation evaluates, validates, and then standardises new technologies. CIP-014 compliance and beyond The North American Electric Reliability Corporation’s CIP-014 standard mandates physical security measures for critical transmission substations, including threat detection. The utility wanted to go further. It set a new benchmark for awareness, resilience, and uptime. Acoustic threat detection is now a key component of its operational strategy, providing actionable intelligence that prevents damage rather than documenting it after the fact. A smarter path forward Protecting critical infrastructure today means recognising that not every threat is digital. A single bullet can cause as much disruption as a cyberattack. The key is giving operators the real-time data they need to act quickly and decisively. By combining edge-based AI, on-premises software, and open integration with existing security systems, Acoem’s ATD system has given the utility company the situational awareness it needed to protect its assets and its customers. The system keeps vital equipment online, strengthens compliance, and helps safeguard the communities that rely on uninterrupted service. “Securing the grid now demands both digital and physical vigilance,” said the utility’s program manager. “Gunshot detection has become a critical layer of defense for the infrastructure that powers our daily lives.”

Kitakobushi Resort operates multiple distinctive properties in Shiretoko, Hokkaido – a UNESCO World Natural Heritage site since 2005. Their portfolio includes a large resort hotel overlooking the Sea of Okhotsk, a forest retreat, private cottages, and a historic hotel with over 60 years of operation – all showcasing the region’s stunning landscapes and local charm. As Shiretoko grew in popularity, maintaining a consistently safe and comfortable environment across multiple dispersed properties became increasingly important. This demand prompted a comprehensive review of the resort’s aging surveillance infrastructure. Challenge Towards smarter, unified, and more efficient video management As visitor numbers continued to rise, expectations for safety and operational efficiency increased across Kitakobushi Resort’s dispersed properties. The limitations of the resort’s aging, siloed surveillance system became particularly evident at its two flagship properties: Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort – where modernisation became a strategic priority. The resort faced three critical challenges: Upgrading aging infrastructure: The resort’s existing cameras and NVR had served reliably for many years, but an upgrade became essential to maintain smooth operations. Unifying scattered monitoring operations: With several properties to oversee, each facility’s video was previously monitored separately, limiting operational efficiency and making management more complex. The resort wanted to enable remote monitoring, allowing staff to view live footage from anywhere without needing to be on-site. Maximising coverage while controlling costs: Comprehensive coverage across facilities required numerous cameras spanning public spaces, parking areas, and back-of-house operations, yet keeping the system cost-effective remained an important consideration. The resort sought a solution that could modernise infrastructure, unify operations, and maximise value while achieving smart upgrading within budget constraints. Solutions Smart video integration for a safer, more connected resort As a global pioneering security solution provider, VIVOTEK was selected for its proven reliability, performance, and strong local support in Japan. The solution deployed 58 VIVOTEK network cameras across key areas at Kitakobushi Shiretoko Hotel & Resort and KIKI Shiretoko Natural Resort, with centralised management through two NVR-Pro units powered by System K’s SK VMS. Strategic camera deployment included: SD9161-H (17 units): This PTZ camera, installed throughout hotel interiors and parking areas, offers 10x optical zoom and flexible pan-tilt-zoom capabilities. Staff can effortlessly monitor wide areas and zoom in on points of interest in real time — all without leaving the office. FD9369 (41 units): Compact and discreet, this dome camera was installed mainly indoors, preserving the resort’s natural ambiance while delivering reliable, cost-effective performance. By unifying all 58 cameras into a single management platform, the resort gained complete visibility across both properties. The centralised system streamlines daily monitoring, reduces patrol labour, and enables faster response to on-site needs. Staff can now monitor multiple facilities from a single interface, significantly improving overall operational efficiency. Result and customer feedback Making resort operations smarter and guest experiences safer The VIVOTEK solution has transformed resort operations, enabling centralised monitoring, real-time flexibility, and enhanced safety. Key improvements Streamlined multi-facility management: Staff can now monitor multiple properties from a single interface. This unified system eliminates the need to check each facility separately, simplifying operations and boosting overall efficiency. Flexible monitoring with PTZ cameras: The SD9161-H PTZ cameras allow staff to pan, tilt, and zoom in real time from any location, reducing the effort required for routine monitoring. Seamless aesthetic integration: The compact FD9369 dome cameras blend discreetly into the resort’s interior, preserving the natural ambiance while delivering reliable performance at a cost-effective price. Enhanced safety and guest experience: By combining advanced video technology with centralised management, the resort ensures a safe, seamless, and welcoming experience for both staff and guests. Customer insights "Based on System K’s recommendation, we explored and selected VIVOTEK due to its stability, intuitive interface, and excellent value. VIVOTEK offers strong warranty support, reliable performance, and an easy-to-manage system. Integrating all cameras with the NVR-Pro platform allows us to manage multiple properties in one place, greatly improving daily operations," Chief Digital Officer (CDO), Kitakobushi Resort. "VIVOTEK offers an impressive balance of high functionality and affordability. With strong local support and ongoing firmware updates, the system continues to deliver reliability and satisfaction," Sales Representative, System K (VIVOTEK Distributor).

EnGenius Technologies Inc., a pioneer in advanced connectivity and cloud-managed networking solutions, today announced that Crossroads Church in Rowlett, Texas, has completed a comprehensive security and network modernisation project using EnGenius AI cameras, multigigabit switches, and Wi-Fi 7 access points.  The upgrade delivers complete visibility across the church’s 30,000-square-foot facility and 15-acre campus, providing staff, volunteers, and families with unprecedented peace of mind. Rapid growth drives need for enhanced safety Serving more than 1,200 members and hosting daily activities including worship services, youth programs, daycare, and community outreach, Crossroads Church faced increasing challenges with its aging surveillance system. The church’s legacy NVR-based surveillance system left numerous blind spots and lacked the clarity, storage, and analytics needed to support a large, active campus. “With ministry happening every day and families trusting us with their children, we needed to be sure we could clearly monitor every part of our campus,” said the church’s Executive Pastor. “Our previous system simply couldn’t keep up.” A unified EnGenius solution Crossroads Church partnered with Smart Technology Solutions to implement a full-scale modernisation built on EnGenius cloud-managed technology. The deployment includes: 57 EnGenius ECC100 AI surveillance cameras for complete indoor, outdoor, and parking-lot coverage Multi-gig EnGenius ECS2552FP and ECS2528FP switches supporting high-capacity video, livestreaming, and campus-wide traffic 12 EnGenius ECW536 Wi-Fi 7 access points providing fast and reliable wireless connectivity for staff, classrooms, and production teams A single-pane-of-glass cloud dashboard delivering centralised management, real-time monitoring, and instant event review “For the first time, we have total visibility,” said the Lead Pastor. “If something happens anywhere on our property, we can see it, isolate it, and respond immediately. That level of clarity is invaluable.” AI features unlock the future of campus security The church has begun using contextual AI analytics, including event detection, vehicle tracking, and customisable alerts. Over time, leadership plans to expand their use of EnGenius AI capabilities to detect human activity, interpret complex scenarios, analyse movement trends, and enhance after-hours oversight — further improving campus safety. Meet the AI that turns video into insight Ever spent hours scrubbing through video just to find one five-second moment? With EnGenius Cloud AI, those days are over. It eliminates the biggest headaches of traditional surveillance—false alerts, slow investigations, and endless manual review—by delivering real-time intelligence and natural language search. Instead of generic motion notifications, the system interprets what it sees, recognising behaviours with context so the team receives fewer false alarms and earlier warnings when something seems off. And when it’s time to find footage, there’s no need to dig through timelines—simply enter a description like “person in a red hoodie with a black backpack,” and the system instantly retrieves the precise clips from any camera or location. This smarter, context-aware approach helps staff work faster, respond with confidence, and stay focused on what matters most. More than a camera system, it’s a smart security assistant that makes investigations faster, simpler, and far more effective. Key camera features 5MP HDR Clarity: Sony Starvis sensor ensures clear day-and-night visuals.  Ultra-Wide Coverage: 132° view and 20m IR distance for versatile environments.  8GB eMMC Flash Storage + 4GB DDR4 Memory: Delivers reliable onboard flash storage and efficient multitasking for smooth, stable performance. Built-in Storage, No NVR Needed: ECC100 includes 256GB of reliable onboard storage, supporting continuous and event recording 24/7 for immediate footage access. Durable Build: IP67 weatherproof and IK10 vandal-resistant design.  Cloud Access & Mobile Monitoring: Manage cameras anytime, anywhere.  The next era of intelligent surveillance With the launch of its AI Cloud Surveillance Solution and ECC100 AI Camera, EnGenius once again sets a new benchmark for intelligent security—empowering businesses to stay one step ahead with smarter, faster, and more reliable protection. “What truly sets our system apart is its ability to analyse contextual sequences rather than just single-frame images, enabling preventive alerts before incidents occur,” said Roger Liu, Executive Vice President at EnGenius Technologies. “Whether it’s spotting loitering before theft, flagging escalating conflicts, or identifying fatigued workers on a factory floor, our system helps businesses act before incidents escalate.” Availability The ECC100 is available from EnGenius authorised resellers and distribution partners.