NICE Systems recently announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE Inform builds on NICE’s advanced capabilities by giving security control centers and Public Safety Answering Points (PSAPs) the ability to integrate text, video and voice recordings from third party capture platforms into holistic incident timelines. This differentiating technology reinforces NICE’s support of Next Generation 9-1-1 and its commitment to meeting the challenge of external data integration for enhancing investigations and debriefings.
NICE Inform provides the complete picture for PSAPs, airports, public transportation systems, banks, and other markets that need to synchronise diverse multimedia for incident reconstructions used in investigations and debriefings. This information can also be used to improve future responses by helping organisations identify opportunities for training operators to help improve their skills.
