Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

Introducing Camden's new CX-WC17 and CX-WC18 line of Restroom Control Systems, with builtin LED annunciation. VR models feature Column switches with an integrated touchless sensor, which can also be mechanically activated by pushing on the full-length centre actuator. CX-WC18 series feature slim, less intrusive, 4-1/2 inches wide Column switches. All models feature heavyduty extruded aluminium construction and CSA compliant activation plates. They are available in both 'Side Load' and 'Top Load' models. CSA compliant activation plates 'Top Load' models can be used when there is no obstruction above the installed unit, and a very low-profile (2-1/4"|57mm deep) is desired. They are installed by assembling the Column switch on the wall vertically, using the adjustable levelling screws. 'Side Load' models are designed for confined spaces when there is a physical obstruction such as a hand-dryer above the installed switch, or where the Column switch is installed on a narrow curtain wall or spans a lite of glass. The compact and narrow size makes these switches less obtrusive and ideal for restroom privacy control - particularly when multiple switches are mounted together. Latest compliance requirements Column switches offer greater user convenience and lower installation costs by providing a single activation touchless device in place of two high/low switches, as required by a growing number of building codes across North America. CX-WC18VR series Column switches have been designed to meet the latest compliance requirements of ADA, NBC, CSA, CSBC, OBC, and the California Building Code. They are available in clear aluminum, black, and bronze anodised finishes. 'PS' models now include a pre-wired metal enclosure with the CX-33PS Power Supply, Transformer, and the CX-ED2079 Electric Strike. A wide range of faceplate graphic options and multilanguage signage is also available.

Everon, a security integrator and premier provider of commercial security, video, fire and life safety solutions ranked the third-largest security company in the U.S. by SDM Magazine, announces that it has appointed Fernando Paz to a new role for the organisation, leading its core sales division focused on medium-sized commercial enterprises as Vice President, Core Sales. Paz brings 30 years of experience in business security and smart technology to the company, having most recently served as the Regional Group Director, Sales and Operations for ADT. In this new role for Everon, he will leverage his far-reaching expertise to manage the provider’s core sales strategy nationwide, deepening relationships with existing and prospective mid-market commercial customers. Mid-market commercial customers “Throughout his career, Fernando has established a reputation for leading high-performing teams, capturing market share in these types of RMR-rich business segments, and championing a customer-centric culture,” said Chris Heugle, Sr. Vice President, Commercial Sales & Integrated Solutions for Everon. “That experience will be critical in helping us to bring valuable talent to the organisation, achieve meaningful customer site growth with mid-market commercial enterprises, and ensure consistency for our customers across the country.” Commercial security solutions “I'm passionate about building purposeful sales strategies and delivering exceptional customer experiences rooted in excellence," Paz said. “As Everon continues to expand into remote video monitoring and other innovative service areas, my focus is on providing customers in mid-market footprints with best-in-class solutions that strengthen and advance their corporate security programs – and ultimately to position Everon as the preferred partner and provider for commercial security solutions across medium-sized enterprises.”

Rapid7, Inc., a pioneer in threat detection and exposure management, announced a strategic partnership with ARMO, the creators of the open-source cloud-native security platform Kubescape and Cloud Application Detection & Response (CADR) innovator, to bring full cloud and application runtime security to the Rapid7 Command platform. This partnership marks the continued evolution of Rapid7’s industry-pioneer approach to exposure management. With added cloud runtime visibility augmenting the broad attack surface coverage provided by Rapid7 today, organisations can reduce risk earlier, operate more efficiently, and build true cyber resilience. Dynamic cloud environments Modern cloud attacks often exploit small, interconnected gaps across dynamic cloud environments. By adding continuous anomaly detection and real-time threat detection and response (D&R) across active cloud assets and workloads, this new offering gives security, development, and IT teams unified, threat-prioritised insight and faster response. “By extending our exposure management leadership with runtime from ARMO, we’re giving organisations clearer visibility, faster response, and better security outcomes,“ said Corey Thomas, CEO at Rapid7. “This is another important step in our commitment to delivering unified, open security with exposure context that enables security teams to move from reactive defense to preemptive response.” More precise response By bringing true CADR to the Rapid7 Command platform, Rapid7 now enables security teams to: Detect active threats in real time with live attack awareness from application-level to cloud-level threats, API attacks, data exfiltration, and container breakout attempts. Correlate runtime events with misconfigurations, vulnerabilities, and identity risks to provide a single view of risk and active attacks to unlock faster and more precise response. Respond instantly by isolating compromised workloads or terminating malicious processes to stop lateral movement. Seamlessly integrate detection and response workflows with existing AWS, Azure, and multicloud environments. Proactive exposure management “Our team built ARMO to bring the most advanced runtime-powered, open-source first, behavioural Cloud Runtime Security to every Kubernetes and cloud-native environment,” said Shauli Rozen, co-founder and CEO of ARMO. “Rapid7 shares that philosophy. By combining their breadth—across exposure management, detection and response, and cloud security—with our runtime security technology, we are delivering the most advanced cloud defence solution that is both modern and practical. Together, we’re helping organisations detect real attacks as they happen and protect the infrastructure their businesses rely on.” “As enterprises face increasingly fragmented and complex cloud threats, the need for full visibility across all cloud environments continues to be paramount. Rapid7’s partnership with ARMO helps to meet that market need by connecting the dots between proactive exposure management and real-time threat detection & response,” said Philip Bues, senior research manager, IDC Security and Trust. “This addition to Rapid7’s capabilities enables security teams to better correlate exposures with active threats and prioritise remediation based on operational risk, supporting both security objectives and business continuity.”

Texas-based Garrett Metal Detectors announces that it had been officially certified as ISO 14001 and ISO 45001 compliant, in addition to its existing ISO 9001 compliance. Together, these certifications represent a profound commitment to quality, environmental, and safety management systems that will set the company apart in the years to come. ISO is the most recognised standard worldwide for management systems, and Garrett's increased adoption of its quality, environmental, and safety policy procedures reflect a growing global concern not just for quality products, but also for quality production methods and care for employees. Safety policy procedures In particular, Garrett recognises that increasing international resolve toward environmental responsibility and employee safety is a positive development, and that manufacturers should invest in standardising and communicating their efforts in these areas for the benefit of their employees, their neighbors, and a global customer base. This commitment to continual improvement entails six internal audits per year, two yearly external audits, and a formal recertification process every five years. Effective security operations "This was not a trivial investment on Garrett's part," said Steve Novakovich, CEO of Garrett Metal Detectors, "The ISO standards are rigorous and detailed, and we at Garrett are committed to adhering to those standards with meticulous enthusiasm.” “But we were prepared. Our long experience with the ISO 9001 quality management system gave us the tools to build out new programs of accountability and excellence within the frameworks of the 14001 and 45001 standards. Garrett's achievement of these two additional standards will bolster our reputation as a pioneer manufacturer of metal detection equipment and honor the values of authenticity and care that this company was built upon." All genuine Garrett products are manufactured at Garrett's Garland, Texas, facility with appropriate design patents and trademark protections. Garrett encourages security customers to insist on buying genuine products from reputable companies to ensure quality, product performance, and effective security operations.

Gunnebo Safe Storage has worked in partnership with Capital Vaults to install its high security SafeStore Auto Maxi at Sibaya Entertainment Kingdom and Casino, designed to provide clients with secure, automated access to their valuables. The SafeStore Auto Maxi Solution was seamlessly designed within a certified EN 1143-1 Grade VII vault at a high-security site for a pioneer Casino complex in KwaZulu-Natal, South Africa. As a protected, discreet facility where customers can store and retrieve possessions at any time without relying on staff, the solution enables the maintenance of the highest level of physical protection. Multi-layered authentication “This project demonstrates how SafeStore Auto can provide secure and convenient access to valuables without the limitations of traditional safe deposit services,” stated Theo Moodley, of Capital Vaults. “Gunnebo’s automated system is housed in a certified EN 1143-1 Grade VII vault and combines robotics with rigorous identity verification to give users confidence their belongings are protected at all times.” SafeStore Auto Maxi is an automated safe deposit system which operates entirely within a certified strong room and always remains closed and secure, eliminating the need for staff interaction during access. Multi-layered authentication ensures only the authorised user can call up their safety deposit locker and the installation has been further strengthened by a proprietary six-eye protocol. The vault is completely isolated from external networks and does not require an internet connection, reducing the risk of hacking or data breaches. Significant sentimental value Located within the broader security perimeter of a major entertainment complex, the site benefits from constant surveillance, controlled entry and exit points, and on-site security teams, while offering customers complete privacy once inside the private suite where the locker is delivered. Access is always available, allowing clients to deposit or retrieve items whenever they choose. Items commonly stored include jewellery, documents, luxury watches, precious metals, digital wallets, and family heirlooms; these are possessions that are often irreplaceable or hold significant sentimental value. Advanced vault technology Gail Carew, Sales Director of Gunnebo Safe Storage South Africa added: “Capital Vaults turned to Gunnebo for a secure, automated alternative to conventional safe deposit boxes. Through a close partnership, we combined our SafeStore Auto technology with a certified high-security vault to deliver 24/7 access in a secure environment.” The success of the installation highlights how advanced vault technology can be adapted to local requirements while adhering to international certifications for burglary resistance. As demand for private secure storage continues to grow, Gunnebo Safe Storage expects similar solutions to play an increasing role in providing individuals with peace of mind and uninterrupted access to their most valuable possessions.

Visitor management systems can be an important component of a comprehensive security program and may help organisations manage facility access and visitor tracking as part of their overall security strategy. They also play an important role in delivering a seamless visitor experience and optimising front desk operations by streamlining check-ins and reducing administrative burdens. Many organisations have visitor management procedures in place that require a receptionist or other employee to keep written logs or manually check in visitors, which takes time and resources away from the day-to-day business. Implementing visitor management systems can be a major task for organisations – and finding a solution that can integrate with existing systems is vital. Keeping track of appointments Visitor management systems allow a business to centralise and automate their visitor-related processes including pre-registering guests, providing QR code or mobile credentials for building access and check-in, and notifying hosts automatically when guests arrive. Everon was approached by a long-standing customer in the professional lawn care industry, with over 10,000 employees in locations across North America, to upgrade their visitor management system. The customer relocated to new headquarters and sought to upgrade from written logs to a more efficient means of keeping track of appointments. Workplace experience platform Everon worked closely with Sharry, a cloud-based smart access and workplace experience platform that provides workplace managers and security teams with reliable, easy-to-deploy access control solutions. Sharry offers a highly customisable visitor management solution that can be tailored to each client’s specific requirements. In this case, the client was looking for a way to ensure an automated yet secure operation of their new reception area without the need for on-site front desk staff. Temporary access credential The customer was clear in their request that they did not want visitors to download an extra app to check in to the facility, so Sharry provided software that the customer could use on their existing compatible hardware such as iPad tablets – eliminating the need for large purchases of additional hardware. The Sharry system is designed to provide visitors with an efficient check-in process. Once an appointment is confirmed, the host can send a standard calendar invitation via Outlook, while the Sharry system automatically issues a guest pass email to the visitor. This email includes meeting details, directions to the facility, and a QR code that serves as a temporary access credential. Upon arrival in the lobby, the visitor can use the QR code to unlock the doors, as the system is fully integrated with the customer’s existing Brivo access control infrastructure. The host is then notified in real time that their guest has arrived. Additional features for consideration For walk-in guests without prior registration, a self-service kiosk app on a tablet at the reception is available for a smooth check-in. The system automatically verifies each guest against a do-not-admit list and simultaneously notifies the host that a visitor has arrived to see them. The host is then responsible for escorting the guest from the lobby. While not utilised in this particular deployment, Sharry’s robust visitor management system offers a wide array of additional features for consideration, such as automated parking reservations for guests, visitor ID scanning, or the management of visitor agreements. Reinforcing brand consistency Since Sharry visitor management is delivered as a white-labeled solution, it fully incorporates the customer’s brand identity across various outputs and touchpoints. Guest pass emails are not sent under the Sharry name but are instead issued on behalf of the client, reinforcing brand consistency. Similarly, the kiosk app reflects the client’s branding, contributing to a cohesive and professional visitor experience from the moment a guest is invited to a meeting. The delivered solution also includes the Insights analytics tool, offering a clear view of visitor flow by identifying peak days and times and forecasting visits for the coming times. It can automatically generate and send data reports to support management decisions. Separate access control system This project was unique – the customer had already worked with Everon in implementing a separate access control system, Brivo, before the inclusion and integration of the Sharry system. Support from both the Brivo and Sharry teams were excellent, working closely with Everon technicians to ensure that the integration process went smoothly. “The Sharry team were ready to jump in and help at any time to provide a seamless experience,” said Richard Kensky, Project Manager at Everon, “Considering that the customer had not worked with the technology of this kind before, it was important that both teams were hands on every step of the way.” Integrated visitor management system “Although this was not a typical use case for our integrated visitor management system, the project confirmed the flexibility and robustness of our system to adapt to the evolving needs of enterprise clients and office buildings,” said Michal Čeřovský, COO and co-founder at Sharry. “Thanks to smooth cooperation with Everon and their hands-on approach as a trusted partner for the client, the implementation of the integrated solution—from kickoff to full deployment—was completed in just three weeks.” The implemented visitor management solution demonstrated strong capabilities in deployment speed, cost management, and access control features, while supporting the client's security, efficiency, and compliance objectives. Modern access control technology has never been more convenient.

Everon helped a large, multi-site organisation in Arkansas protect 15+ locations with integrated fire alarm systems, inspections, and UL-certified 24/7 monitoring. A large, multi-site church in Arkansas needed a trusted fire and life safety partner to provide visibility and reliability across all 15 of its facilities. Everon delivered an integrated fire alarm system with device-level addressability, comprehensive inspections, and UL-certified 24/7 fire monitoring—helping ensure safety, compliance, and peace of mind for thousands of weekly visitors. Previous monitoring company A multi-location church in Arkansas with over 15 locations was struggling to identify a new fire and life safety provider that would provide them with critical insight into their existing systems.  The customer had addressable systems – a complex fire detection network where each device has a unique ‘address’ on a central control panel to determine the exact location of an alarm for a quicker response – in all of their facilities and locations, but were unable to view these addresses in one clean interface with their previous monitoring company. Performing fire alarm With thousands of visitors attending services each week, it became clear that the safety of the churchgoers in the event of a fire was at risk without the proper device address data to quickly identify the fire’s location. Everon’s team of fire and life safety experts conducted a comprehensive analysis of the customer’s current system configuration and were able to install and re-program the existing fire systems, while also performing fire alarm and extinguisher inspections. The fully integrated fire alarm system helps ensure that the church facilities are protected and in compliance with local, state, and national fire safety code requirements. Faster emergency response The customer also completed their fire and life safety system by choosing Everon as their UL certified fire monitoring service, with monitoring centers strategically located throughout the United States and owned by Everon, supporting a faster emergency response in the event of an incident 24 hours a day, 7 days a week, 365 days a year. With the customer’s fire safety systems fully integrated, the alarm and extinguisher inspections completed, and now supported by the expertise of Everon’s monitoring teams – the customer was pleased with Everon’s attention to detail that allowed them to return their focus to day-to-day church activities rather than concerning themselves with the management of their fire systems. Everon’s experts earned the trust of the customer, and eventually the customer transitioned all of their life safety services to Everon – now acting as the customer’s One Ideal Partner for their entire fire and life safety program.

When it comes to balancing visibility and spending, Security Incident Event Managment (SIEM) licencing models can be somewhat restrictive—something a multinational, born in the cloud technology company was becoming painfully aware of. The organisation wanted to improve its security posture by ingesting more data feeds into its SIEM. However, its cybersecurity team found itself hampered by licence limitations and prevented from feeding in more data by licence utilisation caps. Faced with excessive additional licencing costs, the company needed an alternative solution that would optimise the ingestion of data, reduce licence usage, and boost visibility across its environment—without breaking the bank. Enter Cribl  Looking for the best solution to achieve their data goals, the company reached out to cybersecurity company RiverSafe for advice. Given its ability to optimise, route and enrich data, Cribl was chosen as a possible fit, and RiverSafe began a proof of concept to investigate the potential impact the product could have on the company’s data streams. “We chose four data sources, and deliberately chose some of our most volumetric data sources. We had a success criterion in mind, and that was to send all these data sources to our SIEM environment via Cribl and see what kind of reduction we could get from a percentage perspective,” the head of security programme management said. “It’s seemed to be a very good product and much needed in the marketplace. There are many organisations like us who have the same kind of challenges and the same use case issues, whereby they don’t have the budget or inclination  to spend more and more money on their SIEM.” Instant data ingestion reduction After a successful proof-of-concept, the company opted to implement Cribl Stream. “I know (Cribl Stream) and I knew its capability, so I had an inkling as to what the reduction rate could potentially be. What really surprised me was how easy it was to reduce the data feeds into the SIEM. I was really shocked at how seamless it was to introduce a layer like Cribl to assist with the data optimisation and reduction.” After implementing Cribl Stream as an optimisation layer, the company reduced the amount of data being fed into its SIEM from around 750GB to 450GB. “We were able to reduce our data ingest by about 40%, which matched our original success criteria around the percentage we hoped to reduce the data ingestion by. More importantly, what we were reducing were largely blank fields and null values, content that didn’t feed into our detection rules. We’re able to gain this headroom and cost savings without sacrificing visibility or increasing risk.” Streamlining data ingestion An additional benefit the company experienced post-implementation was streamlined data ingestion. By pointing data through Cribl, the company is able to cherry-pick the data that’s sent to its SIEM, simplifying the onboarding process for new data feeds. “Once we’ve pointed the data to Cribl, we’re able to pick and choose what data we send into the SIEM and what data we don’t. That’s made it a lot more efficient in terms of the way we onboard data, and it’s enabled us to be a lot more granular with the data that we ingest into our SIEM.” Greater scalability With the reduction in data ingestion levels, the company is less likely to run into issues due to SIEM licencing limitations. By employing Cribl to help manage its data, the company hopes to benefit from greater scalability and agility in the future. “Going forward, we’ll have scalability from a visibility and coverage perspective without being constrained by a SIEM licence.” This flexibility is just one of the wide-reaching benefits that the company has experienced since implementing Cribl, and one that’s made a major difference to its operations. “Cribl gives you the flexibility to reduce data ingest, but also the flexibility to be agile and to move your data sources from one environment to another without much configuration. It’s given us the capability to be less rigid in our architecture; that’s been the biggest impact for us.” Significant cost savings Having cut data ingestion by 40% with Cribl Stream, the company is free to load more data feeds into its SIEM without the need to purchase additional licencing capacity. This has not only allowed the company to increase visibility across its digital environment, but also cut down on licencing costs. “Now that we’ve got Cribl in our architecture, we have the ability to ingest more data feeds without having to buy additional licencing—that’s already saved us money. If we didn’t have Cribl, that additional cost would have been between £120,000 and £150,000 per year, on top of what we’re already paying today for our SIEM.” As well as reducing spending on SIEM licencing, the company has been able to cut costs in other areas. “We’re completely in the cloud, so we’re charged for data that we retain for a longer period. Now that we have Cribl, we can send the data that we want to retain to a cheaper storage solution. And with Cribl Replay and Cribl Search, we still have the ability to easily search that data should we need it for audits or incident investigation. That gives us a cost benefit and more flexibility in the long run.” Smarter resource utilisation Cribl is also helping the company put its valuable resources to better use by cutting down on manual data management tasks. Previously, its team had to configure multiple destinations when data was ingested. With Cribl, data from various locations can be ingested once and pointed to numerous locations around the business, eliminating the need for system and platform owners to configure multiple endpoints. FTE effort to implement a data feed “Normally, it would’ve taken us about two days of FTE effort to implement a data feed into Splunk or a similar destination. Since the introduction of Cribl, we’ve cut that down to half a day because now we only need to configure to send to Cribl and Cribl takes care of translating the data into the ideal format for other destinations.” This reduction in time and labour adds up to additional cost savings too. Now, the company can send just the data that’s relevant to a particular end user, rather than shipping the entire data set. This has helped save money on licencing, infrastructure/compute, processing, and effort. “Because we’re a cloud-native organisation, processing costs money—if we’re able to save on that, then we are definitely winning from a cost perspective.”