On June 9, 2023, the Federal Trade Commission (FTC) rolled out updates to its Standards for Safeguarding Customer Information. Because managed service providers (MSPs) play a crucial role in ensuring the security of customer data and applications, some of the responsibility for data protection now falls to them.
This article will summarise some of the key updates to the FTC standards. Additionally, it emphasises the importance of monitoring SaaS business applications, particularly Microsoft 365 and Google Workspace, and outlines compliance requirements and best practices for them to follow when safeguarding customer information for their clients.
