Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

Suprema, a pioneer in AI-powered access control and security solutions, announced the launch of BioStar X, its most advanced unified security platform. BioStar X unifies world-pioneering biometric access control and video surveillance, into a single, scalable platform, delivering total control, integrated monitoring, and enterprise-grade resilience. Advanced access control features The new BioStar X offers total control through a unified monitoring console. Administrators can view interactive maps, AI-powered video grids, live alarms, and access logs on a single screen at real-time, eliminating the need to switch between multiple systems and helping them respond to incidents faster and more intelligently.  Its advanced access control features provide a high level of granularity, allowing administrators to define detailed role-based access levels, zone-based rules, and automated emergency actions such as lockdowns and fire protocols. This unified view, combined with a granular approach, streamlines security operations across large facilities and multi-site environments while ensuring consistent policy enforcement. AI-driven video intelligence BioStar X also enhances AI-driven video intelligence by detecting events such as falls, intrusions, loitering, and tailgating, which enables administrators to identify potential threats and take proactive security measures. Built on a scalable and flexible architecture, BioStar X delivers the reliability and performance that organisations of all sizes require for mission-critical security operations. Open API-based architecture supports seamless integration with third-party systems from parking management and perimeter detection to drones and robots. This openness provides organisations with the freedom to design fully interoperable security ecosystems tailored to their operational needs. Capabilities for enterprise operation Also, core capabilities for enterprise operation, such as AES-256 encryption, database sharding, and multi-communication servers guarantee business continuity and reliability in any environment from single sites to multi-sites. Designed to support thousands of devices and users, this scalable architecture allows security infrastructure to expand as they grow, without compromising system performance. Future of intelligent operations "With BioStar X, we're delivering total confidence in security operations," said Hanchul Kim, CEO of Suprema Inc. "One unified platform combining AI intelligence, multi-credential access, and seamless scalability — enabling organisations to grow their security infrastructure without compromise." "That's the future of intelligent operations. It represents our vision for the future of enterprise security — intelligent, integrated, and adaptive to continuous change."

RecFaces, a global developer of facial recognition software solutions, has announced major updates to its flagship products Id-Guard and Id-Gate, delivering new levels of accuracy, security, and usability to its partners and customers worldwide.  Both solutions are now powered by an upgraded version of a facial recognition algorithm ranked among the Top 5 globally by NIST. The latest version significantly increases identification accuracy and consistency, particularly in challenging conditions such as poor lighting or partial face visibility, ensuring faster and more reliable recognition performance across real-world scenarios. The new versions also include Portuguese language support, expanding accessibility for users across Latin America and other Portuguese-speaking regions — part of RecFaces’ ongoing commitment to making advanced biometric technology truly global. Acting on customer feedback According to Farida Baichora, Product Owner at RecFaces, many of the enhancements reflect direct customer feedback: “At RecFaces, we always listen to our clients’ needs. Many of the new features in this release were implemented based on their requests, whether it’s easier configuration, greater automation, or deeper integration with existing systems. Our goal is to make facial biometrics not just powerful, but practical and intuitive for everyday use”. Id-Guard: Smart video surveillance The upgraded Id-Guard offers users a more intelligent and flexible platform for facial recognition within video surveillance systems. The product now supports full integration with Avigilon Unity Video VMS, expanding its interoperability with major global security platforms that already have certified, ready-made integrations with RecFaces and thus allowing customers to create unified, cross-platform security environments.  A renewed user interface provides more personalisation, from customisable dashboards and theme selection to bookmarks that help operators instantly return to key objects or events. Enhanced filtering options and faster data processing simplify forensic searches, now with the ability to sort by emotions or headdress — a valuable feature for investigations in complex environments. In addition, new group operations enable teams to manage multiple cameras, profiles, or devices simultaneously, reducing the risk of manual errors. Synchronisation between two RecFaces solutions makes large-scale deployments easier to coordinate, while new options such as automatic profile creation and duplicate profile detection improve overall data accuracy and save operators valuable time. Id-Gate: Next-generation biometric access control The latest version of Id-Gate, RecFaces’ biometric access management software, introduces an even more secure and convenient way to control access to facilities. The system now supports the OSDP protocol, which provides encrypted communication between terminals and access control systems — preventing unauthorised interference and enhancing data protection. A VMS-ACS adapter enables simultaneous operation of both systems, allowing security teams to monitor and manage video and access events within one workflow. The interface has also become more flexible, allowing users to create personal reports, customise dashboards, and use bookmarks for quick access to critical records. New workflow tools such as Access Schedules help administrators manage employee permissions according to time and location, while group operations simplify configuration changes across multiple devices. Improved duplicate detection, better filtering, and updated translations make everyday system use smoother and faster, contributing to a higher overall efficiency of security operations. Innovation and recognition Reflecting its innovation and recognition within the industry, Id-Gate has been nominated for the Security Buyer Readers’ Award in the category “Biometric Solution of the Year”. Through these releases, RecFaces demonstrates its commitment to continuous improvement and customer-centric development. By combining one of the world’s most accurate recognition algorithms with features that simplify system management, RecFaces’ solutions provide measurable value to system integrators, security distributors, and organisations seeking to strengthen security, streamline processes, and accelerate digital transformation.

Allegion US, a pioneer in security and access solutions; Zentra, an Allegion US brand delivering resident-first smart access for multifamily communities; and Gatewise, an Allegion US brand focused on gate, perimeter and amenities control for apartments, will showcase newly expanded wallet-based access control solutions at OPTECH 2025.   Zentra, already recognised as the first to bring resident key functionality to Google Wallet, will showcase its proven wallet-based access features integrated with the Schlage XE360 smart lock — a full Allegion solution purpose-built for multifamily properties. Debuting new technology at OPTECH, Gatewise will unveil its brand new wallet-based access solutions — giving residents and staff seamless tap and go entry across gates and common areas with digital keys that remain reliable even on low battery. Multifamily professionals can experience the live demos by visiting booths 123 and 127 at OPTECH 2025, November 17–19, MGM Grand, Las Vegas. Joining the Allegion family “Gatewise joining the Allegion family allows us to expand our ability to unify perimeter and in unit access into one powerful, future ready strategy for multifamily properties,” said John Goodwin, vice president and general manager, Multifamily Access at Allegion. “We’re excited to show the multifamily industry how wallet based credentials from Zentra and Gatewise set a new standard—delivering instant and effortless, mobile first access that delights residents and drives operational excellence from leasing to logistics.” Making multifamily living more secure “Our goal is simple: make multifamily living more secure and effortless,” added Amit Sherman vice president, Multifamily Access at Gatewise. “We’re thrilled to introduce Apple and Google Wallet integration—our newest feature designed to make resident access effortless. With a secure virtual key stored directly in a resident’s digital wallet, they can enter gates, doors and amenities with a simple tap using their phone or smartwatch. No app navigation, no face ID, no delays—just instant, seamless access.” With this new seamless gate control functionality, multifamily residents and staff gain: Apple and Android Wallet resident keys — A wallet-native feature that simplifies resident access across communities with multiple entry points through seamless Apple and Google Wallet integration. Tap-and-go entry everywhere — Virtual keys stored in the device wallet work with smartphones and smartwatches for instant entry without opening an app, unlocking the phone or using Face ID. Reliable access on low or dead battery — Wallet keys support access even when a device has no charge, preventing lockouts and keeping residents moving. OPTECH 2025 OPTECH attendees are also encouraged to join Zentra, Gatewise and Schlage experts at an F1-inspired Happy Hour at Nellie’s Southern Kitchen on the evening of November 17 during OPTECH 2025. Guests can enjoy complimentary cocktails and curated hors d’oeuvres while networking with industry pioneers and viewing demonstrations of the latest access control innovations from these Allegion brands. Registration is open; attendees must RSVP here to receive their invitation. OPTECH attendees can enter the Operation: Retrofit Refresh Sweepstakes for a chance to win an Access Control Overhaul prize package valued at $20,000, designed to help multifamily owners and operators implement modern, seamless security upgrades.

Making a powerful further addition to the recently launched IDIS Edge AI Plus Camera range, South Korea’s largest in-country surveillance manufacturer has unveiled the Edge AI Plus 8MP LightMaster IR PTZ camera (DC-S6883WRA) and the Edge AI Plus 6MP LightMaster IR PTZ camera (DC-S6683WRA).  Both NDAA-compliant cameras deliver exceptional scene coverage, AI auto-tracking, rapid and powerful 40x zoom, EIS image stabilisation, and advanced automated AI functionality. They ensure outstanding image clarity while leveraging highly accurate object detection and classification for enhanced real-time surveillance. Powerful PTZ auto-tracking functionality, combined with IDIS’s A-Cut and AI Search technology, makes it easy for control room teams and system users to track the movements of people and vehicles across multiple cameras and from scene to scene. Advanced attribute recognition enables rapid searches by gender and age, wearable accessories, vehicle type (cars, trucks, buses, bicycles, motorcycles, etc.), and colour.  Edge AI Plus range Like the other cameras in the Edge AI Plus range, the new PTZ cameras’ analytics are powered by the next generation of IDIS’s in-house-developed IDIS Deep Learning Engine, IDLA Pro. This gives users four new, advanced AI-powered analytics functions: crowd detection, abandoned and removed object detection, and fall detection. The DC-S6883WRA and DC-S6683WRA are designed for exceptional ease of use, with Smart UX Controls that make it easier and more comfortable for users to track moving objects in real time with high accuracy. As a result, the new cameras are ideal for boosting perimeter security, enhancing public safety, increasing situational awareness, and achieving faster response times across wide-area and high-footfall surveillance applications. Outdoor-ready camera The outdoor-ready camera also features a powerful 40x AF optical zoom lens and a built-in heater and IR illuminator, enabling exceptional night vision up to 400m. IK10 vandal-proof construction and IP66 and NEMA Type 4X environmental ratings against water, corrosion, dust, and ice make it ideal for deployment in risk-critical perimeter environments, including oil & gas, petrochemical, and manufacturing plants, as well as traffic monitoring, schools, large retail stores, and shopping malls. The new Edge AI Plus PTZ also delivers outstanding UHD surveillance and threat detection in varied and dappled light conditions, thanks to IR, true WDR, and a large visual sensor of 1/1.8". Low maintenance burden With zero licence fees, a low maintenance burden, and extended warranties, the Edge AI Plus PTZ also delivers IDIS’s signature low Total Cost of Ownership (TCO). “With the launch of our Edge AI Plus PTZ, we are extending our Edge AI Plus range to meet the needs of a broader range of customers, allowing users to target the latest AI-powered automated detection capabilities across wide areas and to strengthen perimeter security,” said Jun-Kyung Sung, Head of Product Planning Team at IDIS. “And making it a great choice for a range of wide-area applications, and for use across hazardous sites and environments that experience extreme temperatures and humidity, our new PTZ, made in South Korea, features high-quality and rugged construction, highly accurate AI-powered alerts, and reliable real-time image capture and evidential storage.”

Stratas is a UK-based specialist in document automation, finance automation, and intelligent document processing (IDP). Its solutions help organisations automate processes underpinned by documents and improve control across finance and operations.   Stratas needed a new, secure, and scalable data storage solution after notification that its remote storage provider planned to discontinue services. Richard Webb, the company’s Professional Services Technical Consultant, explains: “We weren’t confident that the physical servers were being properly maintained. Our provider was using older machines and running Windows Server 2012, which presented us with reliability and security challenges. If we had continued with our arrangement, things would have had to change.”    Solution   After considering several options, Richard and his team selected Node4’s Virtual Data Centre (VDC) offering – the company’s managed, hosted Infrastructure as a Service platform. As the first step in deployment, Node4 set up a bespoke landing zone to assist Richard with data migration from his organisation’s legacy servers. Node4 also configured VDC access via a secure, high-speed VPN. Public cloud solution “We told Node4 from the outset that we wanted a managed, hosted environment. We’re a lean business with no physical premises and didn’t want the overheads and complications of managing physical servers,” Richard comments. “On paper, a public cloud solution might have seemed logical. But we run several niche applications with specialised workflow and process requirements. Node4’s VDC was a better fit – we got the scalability and flexibility of public cloud without the complexity and administration headaches. But we also benefit from Node4’s support and expertise. It’s the best of both worlds.” Node4’s data centre  “We also wanted our data to remain in the UK on servers owned by a UK company,” he acknowledges. “That’s important for GDPR compliance and data sovereignty." "It was also a bonus that Node4’s data centre is just down the road from us, so we’re hyperlocal, I guess. It all adds to the feeling that we’re not dealing with some faceless conglomerate – that there are real people on hand with a genuine interest in helping our business to thrive.”     Results   Stress-free migration   With the landing zone operational and VPN connectivity established, Richard and his team began migrating applications and clients to their new Virtual Data Centre. “Clients using our invoicing and accounting service can’t be offline for a long time – especially around month-end. So, although it was slower for us, we migrated one customer at a time at a rate of about five per week,” he explains. “Node4’s landing zone also allowed us to test migrations to ensure everything worked as expected before going live. This kept downtime to an absolute minimum and reduced many of the risks associated with migration to hosted environments.”    Enhanced backup, recovery and resiliency    Richard and his team immediately benefited from switching to Node4’s virtual data centre. “Our previous provider offered only basic backups, and their infrastructure lacked resiliency,” he recalls. “We could start work on a Monday and, without any prior warning, find half our servers were down. Switching to Node4’s virtual data centre with modern, resilient servers – alongside built-in comprehensive backup and disaster recovery – improved our day-to-day operations and customer experience right from the outset.”   Richard admits that the connectivity and reliability improvements far exceeded anything he’d hoped for. “It’s amazing! Even basics like logging in are easier. On our old system, it would take several attempts, and there was always a chance you’d get kicked out after a couple of hours. Getting online first time probably saves each of us around ten minutes a day. That may not sound much, but it quickly adds up as the weeks and months go by.”    Advanced, integrated security    Richard also notes that the VDC offers a range of security benefits, including firewall defences, DDoS protection and secured instances. “We’re planning to introduce multi-factor authentication to access our VPN. It’s a vital identity management tool for all businesses,” he comments. “But especially ones like ours with a 100% remote workforce.”   Consumption-based model: Pay for used compute, network and storage    Richard is also keen to highlight the advantages of a consumption-based model. “The VDC is fully self-service. We can adjust compute, network, storage, and services on demand with just a few clicks – giving us complete control over our environment and costs." "This is important right now and also helps us plan ahead; for example, we can now see a pathway to rolling out AI and advanced automation in the coming years.”    Transparent pricing    “I like the fact that VDC pricing is transparent,” Richard admits. “We did our due diligence and looked at a few other companies. Their project and operational costs seemed lower. But there were lots of gotchas – like fixed data charges and data limits – hidden in the small print. So, when we weighed it all up, Node4, with its consumption-based pricing, was far better value and a much better organisational fit.”    He concludes: “What does that mean on a day-to-day basis? Currently, we’ve scaled requirements as we’re carrying out some server consolidation work. But all that extra capacity is still there for us. And while we’re waiting, we’re not being charged for it. That’s a huge benefit. It helps us remain competitive and responsive to changing market and economic conditions.”

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations.  Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Largest family-owned restaurant Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. Business intelligence solutions “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Presently, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Tracking and improving operations “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on retail loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: People Development: To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance: The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency: Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data: Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash: Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards: The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”

When major fire and security specialists Cornerstone were appointed to deliver the life safety systems for the refurbishment of 77 Grosvenor Street, they faced a unique challenge.   Located in the heart of London’s Mayfair district, the prestigious building features classical architecture and over 50,000 square feet of premium open-plan office space spread across six floors. The goal was to upgrade the fire protection without compromising the building’s refined aesthetics. The client, a major property management company, required a solution that was robust, reliable and unobtrusive. Working closely with the design and construction teams, Cornerstone turned to Hochiki Europe, a long-standing partner known for dependable systems that blend seamlessly into high-end environments. Latitude fire detection and alarm control system At the core of the installation is the Latitude fire detection and alarm control system. Chosen for its powerful cause and effect programming, flexible networking and modular scalability, Latitude was well suited to the demands of a multi-level heritage building. Its ability to support complex configurations made it ideal for a site where multiple zones, floors and room functions needed to be managed with precision. To deliver complete protection across the site, Cornerstone selected a combination of Hochiki's Enhanced System Protocol (ESP) addressable devices and the FIRElink aspirating detection system. The FIRElink system is adaptable to a broad range of environments and applications. ESP detectors From small, to very large areas, the system is particularly useful in protecting computer rooms or data centres but can be designed to fit almost any environment.  ESP detectors offer high performance with a minimal visual footprint, ideal for preserving the character of the restored interiors. In areas requiring an even more discreet solution, such as decorative ceilings or high airflow zones, FIRElink was installed using capillary sampling pipes hidden within the building’s structure. One of the key advantages of the Latitude platform is its ability to interface with wider building management systems (BMS). At Grosvenor Street, this opens the door to centralised monitoring and control of fire safety in conjunction with other building systems. Open integration Latitude’s open integration options mean it can share status updates and alarm events in real time with the BMS, enabling facilities teams to coordinate responses quickly and efficiently. For a high-spec office environment, this not only improves safety outcomes but also supports smoother day-to-day operation and building performance. Patrick Anthony, Project Manager at Cornerstone, explained the decision: “We have a trusted relationship with the Hochiki team. Their systems and devices are reliable, help reduce false alarms and are designed to aesthetically fade into the background, exactly what this project needed and delivers complete peace of mind for the management team.” The site at Grosvenor Street is now protected by a fully integrated, future proof life safety system that meets modern building safety standards while maintaining the building’s elegance.

With a capacity of 66,500 spectators, the MERKUR SPIEL-ARENA is the largest multi-purpose venue in Düsseldorf and home to the city’s main football team, Fortuna. Regular and constantly changing major events, both matches and concerts, present an ever-evolving security and access challenge. Stadium managers D.LIVE sought a secure, reliable replacement for their mechanical master key system; comprehensive, flexible security which would no longer create the problems and inconvenience of mechanical keys. Digital locking system Due to frequently changing event formats and service providers, keys were often lost, causing considerable administrative work and financial expense. Due to the large number and size of the areas to be secured, it became clear that only a digital locking system would combine the required performance features in a convenient solution. Another critical requirement was for robust devices which did not protrude from doors: football and music events can sometimes be a little rough. The technology installed needed to be tough and reliable enough to withstand the odd kick. Key requirements for the new system Finally, the solution would also need to simplify the management and rental of multiple private spaces inside the building, including the Promenade, Merkur Business Club and boxes in the east wing. These offer additional space for a total of almost 7,000 people for meetings, press conferences or product presentations. One of the key requirements for the new system was therefore the ability to grant and revoke access authorisations individually, especially for external event organisers and operators. Innovative key-based digital access Based on these requirements and their experience with other local venues, D.LIVE chose the eCLIQ programmable-key locking solution, part of a suite of Digital Access Solutions from ASSA ABLOY, which scores highly on security, reliability and convenience. Their new eCLIQ key-operated digital access solution has approximately 2,500 wireless cylinders; around 1,150 programmable eCLIQ Connect keys have been issued. With this solution, every authorised keyholder carries their own eCLIQ key which can be programmed with tailored access authorisations. For added security, access rights can be individually revoked at any time and lost keys can be blocked. Convenient management of contractor access “One of the reasons we chose eCLIQ Connect keys was to enable us to grant or revoke authorisations to external organisers and operators via Bluetooth in a rapid and user-friendly way,” says Lukas Angenendt, VEFK & Project Manager Electrical Engineering, D.LIVE. Powerful, intuitive software makes it easy for stadium managers to issue temporary authorisations for contractors, cleaning staff and external event service providers, which streamlines site maintenance and management. As an additional layer of security, their eCLIQ Connect keys have to be validated on site by entering a PIN code in the smartphone app. Digital security enhancements In addition to the digital security enhancements, eCLIQ’s high degree of flexibility was another big plus: eCLIQ is convenient to handle and program as, for example, the power supply and communication with each cylinder take place via the battery-powered key. There’s no need to visit every door or device to replace its battery. No wiring is required for the very low-maintenance cylinder which is fitted flush to the door and thus offers no attack surface for vandalism. Cable-free installation was also simpler and quicker: only two weeks, when no events were taking place in the stadium, were available for the conversion of all doors.