Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

Infrared thermography has become an indispensable tool in the petrochemical and refining industries, and Jason Czajkowski, IRT Thermography Manager at PROtect, is leading the charge in applying the latest technologies to improve safety, efficiency, and asset integrity. A Level III #13966 certified Master Thermographer and CWI, Czajkowski and his team at PROtect are early adopters of FLIR’s newest furnace inspection tool: the FLIR G609. This article outlines why PROtect transitioned from the trusted GF309 to the advanced G609 and how this upgrade is transforming furnace inspections in high-heat industrial environments. Why upgrade? The resolution advantage For years, the FLIR GF309 was the standard for IR furnace inspections, but it offered only 320 × 240 pixel resolution. Czajkowski recognised the limitations this presented specifically, lower image clarity and reduced ability to spot subtle temperature anomalies at a distance. The FLIR G609, with its 640 × 480 resolution, delivers over four times the pixel count, enabling inspectors to identify small, early-stage issues such as coke buildup or flame impingement that may have gone unnoticed with older technology. In an industry where early detection can mean the difference between a planned repair and a catastrophic failure, resolution matters. Smarter technology in the G-Series Beyond improved resolution, the G609 brings a suite of advanced features that modernise the inspection process. Its redesigned heat shield mounts with a single screw and provides superior protection during live furnace inspections. The intuitive 4-inch touchscreen interface allows for quick navigation, even with gloved hands. Czajkowski emphasises the value of the 1-Touch Level/Span feature, which automatically adjusts image contrast with a single tap. This allows inspectors to focus on capturing actionable data instead of fumbling with manual settings. Additionally, the G609’s custom furnace lens is calibrated to capture clear thermal images through furnace flames and refractory, something legacy systems struggled with. According to Czajkowski, "It’s not just about seeing through the flame it’s about seeing what matters behind it." The software advantage: A total inspection solution Pairing the G609 with FLIR’s Thermal Studio Pro software transforms the camera into a full inspection and reporting solution. PROtect leverages the Route Creator plug-in to plan inspections in advance, assigning inspection points and optimal paths. Once on site, the G609 guides inspectors through this pre-planned route, ensuring no critical component is missed. Thermal Studio Pro streamlines post-inspection reporting by batch processing images and applying consistent templates. Reports that once took hours to compile can now be generated in minutes, improving turnaround times for clients. "The software enables consistency and speed," says Czajkowski. "We can now deliver high-quality reports faster than ever before." Future-proofing and field learnings Czajkowski notes that the G609 isn’t just an improvement in specs it represents a long-term investment in reliability. Its durable design, compatibility with evolving software platforms, and ease of use make it ideal for onboarding new technicians without sacrificing inspection quality. Real-world usage continues to validate its benefits; PROtect has already identified developing issues during inspections that older models would have missed. Conclusion The FLIR G609 has redefined what’s possible in IR furnace inspections. With Jason Czajkowski’s expertise guiding implementation at PROtect, the new technology delivers unparalleled image quality, user-friendly controls, and efficient software integration. As the refining and petrochemical industries demand ever-higher standards of safety and uptime, PROtect’s forward-thinking approach ensures its clients stay ahead of the curve.

Princeton Identity, a pioneer in advanced iris biometric identity solutions, is proud to announce that Brian K. Tuskan has joined the company as its newest Executive Advisor. Tuskan brings more than two decades of experience in law enforcement and corporate security leadership, having served as Chief Security Officer for both Microsoft and ServiceNow, where he helped define industry-pioneering programs in global security, safety, and intelligence-driven operations. Deep strategic security expertise At Princeton Identity, Tuskan will leverage his deep strategic security expertise and visionary approach to help guide the company’s growth in existing markets while advancing new applications for its industry-pioneering iris and multimodal biometric technologies. “Brian is an industry icon with a remarkable ability to bridge real-world security needs and emerging technologies,” said Bobby Varma, CEO of Princeton Identity. “His leadership and insights will be invaluable as we continue to expand the reach of our Iris-on-the-Move™ technology into new markets and use cases. We’re thrilled to have him on board as a trusted advisor during this exciting stage of growth.” Tuskan’s career Tuskan’s career spans over 20 years in both public service and the private sector. Beginning as a police detective and SWAT officer, he transitioned into the corporate world to lead security operations for two of the most influential technology companies in the world. Today, he advises startups focused on AI, safety, and security innovation, and is the founder of Cop to Corporate, a nonprofit organisation helping law enforcement professionals transition successfully into private-sector careers. Iris-on-the-Move™ technology “I’m honoured to join Princeton Identity at such a pivotal time in the evolution of biometrics and identity assurance,” said Brian Tuskan. “The company’s iris-based authentication technology is redefining what secure, seamless access can be — and I’m excited to help guide its continued innovation and impact across global markets.” For over 20 years, Princeton Identity has developed and manufactured state-of-the-art iris biometric solutions for access control, time and attendance, point of sale, and border applications. With proven installations worldwide, the company’s Iris-on-the-Move™ technology and scalable identity management software deliver unparalleled accuracy, convenience, and security.

Every morning, it happens in offices everywhere: that tiny, almost imperceptible delay. The brief pause to find a keycard, the slow queue at the security desk, the momentary friction that interrupts the rhythm of the day. This isn't just a minor annoyance—it's a Productivity Tax. These small moments add up, draining efficiency and leaving teams frustrated before they even get to their desks. But what if they could eliminate that friction with a single glance? What if access control wasn't a barrier they had to navigate, but an invisible, effortless part of the day? This is the promise of modern face recognition technology, and it starts with one critical factor: speed. Speed as a strategic advantage In the world of business, speed is a strategic advantage. It's what separates market pioneers from the rest. The same principle applies to access control. For years, they've settled for systems that prioritise security at the cost of speed. But the best solutions deliver both. Face recognition is the key to unlocking this dual advantage. It's about moving from a system of "checking in" to a system of "walking through." The Power of a Second: Traditional systems can take 5-10 seconds per person—more if they forget their badge. A state-of-the-art face recognition device can verify an identity in less than one second. This rapid authentication eliminates bottlenecks at peak hours, transforming entry points from congested zones into seamless flows. From Clicks to Glances: The most efficient workflow is one they don't even have to think about. By eliminating the need for badges, passwords, or even a swipe of a finger, face recognition makes the act of gaining access a natural, subconscious action. This hands-free, frictionless experience is not just a convenience—it’s a foundation for a more productive and focused work environment. Beyond speed: A smarter, more secure foundation While speed is the headline benefit, it's underpinned by a foundation of superior security and operational intelligence. A fast system that isn't secure is useless. Enhanced Security: Traditional cards can be lost, cloned, or shared, creating obvious security vulnerabilities. Passwords can be breached or forgotten, leading to costly IT support tickets. Face recognition links the credential directly to the individual. High-end systems achieve over 99% accuracy, and as they'll explore in the next blog post, they use advanced liveness detection to prevent spoofing with photos or videos. A Unified Solution: Speed is also a key factor in scalability. As a business grows, a badge-based system becomes a logistical nightmare of re-issuing cards and managing user permissions. A face recognition system simplifies this, providing a unified platform that manages identity at its source. The future of faster and smarter access The technology is now a proven solution in high-stakes, high-traffic environments. Consider the transformation at major international hubs like Dubai International Airport. By implementing a "smart tunnel" that utilises facial recognition, the airport has fundamentally changed the passenger experience. Instead of waiting in long queues for a passport officer, travellers simply walk through a short, automated corridor. The system instantly verifies their identity and travel documents in seconds, allowing them to proceed without breaking stride. Future of access control This isn't just about convenience. This streamlined process has significantly reduced passenger wait times and congestion, while simultaneously enhancing security by providing a more reliable and non-transferable form of identification. The case of Dubai's smart tunnel is a powerful testament to the fact that when implemented responsibly, facial recognition technology can make a measurable impact on both productivity and security. On September 29th, they’re bringing this future to the heart of the security industry at Intersec KSA. They invite them to experience the latest technological addition, firsthand, and discover what a single second can do for their business. Because the future of access control isn't something they carry—it's something they are.

Addressing one of the most critical issues affecting society, the education and healthcare communities, parents in Pennsylvania and throughout the United States, and — above all else — students in higher education and K-12, ASSA ABLOY Door Security Solutions Tri-State is hosting an important summit on security and life safety in Philadelphia. The summit will feature experienced experts from major universities, school districts, healthcare, and law enforcement to explore collaborative solutions to enhance the safety of learning environments. Keynote speakers Keynote speakers include Julie Banister, Assistant Vice Chancellor at the University of Pittsburgh, who will address Safety, Security, and the Digital Transformation, and Jin Kim, retired FBI Special Agent and pioneering expert in active threat response and homeland security, who will speak to The Evolving Active Shooter Risk: Maintaining Modern-Day Resiliency. A stacked panel, Beyond the Blueprint: Strategic Collaboration for Safer Learning Environments, will include Joe Delucca, Director of Administrative Services – Luzerne Intermediate Unit; Jim McCormack, Associate Vice President – Fiscal Affairs – Commonwealth University; Ben Gollotti, Founder of LARGO Consulting; Nicole Morson, Principal – Health Sciences – NORR Architects and Derek Ommert, Director of Business Development – ASSA ABLOY.  Platform for elevating the conversation “We need to talk about this issue because we gain so much from the insights, experiences, and ideas of others,” Tony Denisco, Principal, ASSA ABLOY Door Security Solutions Tri-State.  “This summit has been a platform for elevating the conversation, sharing important information, establishing best practices, and making our places of learning safer for all stakeholders. I am confident this summit will emulate our previous success and empower attendees to advance safety and security in learning environments.” Also onsite, ASSA ABLOY’s latest innovations in safety, security, and sustainability are on display in a 27-foot travelling showroom, where stakeholders can interact with cutting-edge products firsthand. This initiative aligns with ASSA ABLOY’s mission to make the world a safer place through education, innovation, and community partnerships. 

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations.  Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Largest family-owned restaurant Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. Business intelligence solutions “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Presently, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Tracking and improving operations “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on retail loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: People Development: To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance: The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency: Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data: Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash: Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards: The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”

With a capacity of 66,500 spectators, the MERKUR SPIEL-ARENA is the largest multi-purpose venue in Düsseldorf and home to the city’s main football team, Fortuna. Regular and constantly changing major events, both matches and concerts, present an ever-evolving security and access challenge. Stadium managers D.LIVE sought a secure, reliable replacement for their mechanical master key system; comprehensive, flexible security which would no longer create the problems and inconvenience of mechanical keys. Digital locking system Due to frequently changing event formats and service providers, keys were often lost, causing considerable administrative work and financial expense. Due to the large number and size of the areas to be secured, it became clear that only a digital locking system would combine the required performance features in a convenient solution. Another critical requirement was for robust devices which did not protrude from doors: football and music events can sometimes be a little rough. The technology installed needed to be tough and reliable enough to withstand the odd kick. Key requirements for the new system Finally, the solution would also need to simplify the management and rental of multiple private spaces inside the building, including the Promenade, Merkur Business Club and boxes in the east wing. These offer additional space for a total of almost 7,000 people for meetings, press conferences or product presentations. One of the key requirements for the new system was therefore the ability to grant and revoke access authorisations individually, especially for external event organisers and operators. Innovative key-based digital access Based on these requirements and their experience with other local venues, D.LIVE chose the eCLIQ programmable-key locking solution, part of a suite of Digital Access Solutions from ASSA ABLOY, which scores highly on security, reliability and convenience. Their new eCLIQ key-operated digital access solution has approximately 2,500 wireless cylinders; around 1,150 programmable eCLIQ Connect keys have been issued. With this solution, every authorised keyholder carries their own eCLIQ key which can be programmed with tailored access authorisations. For added security, access rights can be individually revoked at any time and lost keys can be blocked. Convenient management of contractor access “One of the reasons we chose eCLIQ Connect keys was to enable us to grant or revoke authorisations to external organisers and operators via Bluetooth in a rapid and user-friendly way,” says Lukas Angenendt, VEFK & Project Manager Electrical Engineering, D.LIVE. Powerful, intuitive software makes it easy for stadium managers to issue temporary authorisations for contractors, cleaning staff and external event service providers, which streamlines site maintenance and management. As an additional layer of security, their eCLIQ Connect keys have to be validated on site by entering a PIN code in the smartphone app. Digital security enhancements In addition to the digital security enhancements, eCLIQ’s high degree of flexibility was another big plus: eCLIQ is convenient to handle and program as, for example, the power supply and communication with each cylinder take place via the battery-powered key. There’s no need to visit every door or device to replace its battery. No wiring is required for the very low-maintenance cylinder which is fitted flush to the door and thus offers no attack surface for vandalism. Cable-free installation was also simpler and quicker: only two weeks, when no events were taking place in the stadium, were available for the conversion of all doors.

How do you rethink and transform building access for a 241-year-old company? BNY started by asking employees. The response was encouraging. The BNY team found that employees embraced the concept of mobile access solutions. The thought of implementing access solutions was already being considered by the company and the team was excited about the idea of providing a modern experience that allows employees worldwide to conveniently access their building spaces with a simple iPhone or Apple Watch.  How powerful of a concept “The whole idea of people navigating around our facilities globally — it just brings a smile to your face,” said Ken Damstrom, Global Head of Corporate Security at BNY. “But it really brings a smile to their face because when they come to work they come with their iPhone they don’t necessarily need to come with their (physical) ID badge and how powerful of a concept is that?” Getting started with the right team To put everything in motion, BNY engaged connected access network provider SwiftConnect and mobile access provider, HID. Selecting experienced and reputable partners was important for BNY, along with the technologies that they brought to the table. For this project, those technologies included employee badge in Apple Wallet alongside HID’s mobile-enabled Signo readers and the reliability of the SwiftConnect connected access network.  How does the technology work? Two key components of BNY’s initiative were essential to its success. Employee badge in Apple Wallet, paired with HID’s mobile-enabled Signo readers gives employees and their guests easy and secure access to corporate spaces using only their iPhone or Apple Watch. Users can simply hold their device near a reader to access doors, turnstiles, elevators, spaces and more.  SwiftConnect unifies identity and physical access into one effortless experience, connecting systems and spaces into a unified network. It supports on-demand access via mobile credentials and optimises existing methods like fobs and cards for secure, consistent access — replacing friction with fluidity at every interaction.  “What we learned by partnering with SwiftConnect and HID was employee badge in Apple Wallet was absolutely ready for prime time,” said Ken Damstrom. “We’ve had nothing but confidence in rolling it out in our organisation.” Making mobile access technology a reality With full support from their partners, BNY launched their new mobile access solution at their headquarters in New York City, then expanded to other offices in Boston, London and India, as well as others. They’ll continue until every BNY office worldwide is using the technology — at 110 locations in 35 countries.  Regardless of which country the technology is implemented, employee badge in Apple Wallet will work the same across BNY’s facilities. That’s important because their employees can seamlessly and securely enter and move around multiple locations. Also, with Express Mode, employees do not need to unlock their device to use their employee badge in Apple Wallet. Even if the phone needs to be charged, the device can still be used to access spaces with Power Reserve mode. Advantage of privacy and security When an employee has an employee badge in Apple Wallet, their data is never shared with Apple or stored on Apple servers. If their iPhone or Apple Watch is misplaced, the owner of the device can promptly use the Find My app to lock the device and help locate it. Employee badges in Apple Wallet are stored on personal devices and take full advantage of the privacy and security built into iPhone and Apple Watch. “We wanted consistency across our real estate portfolio, so whether you’re in New York, Lake Mary or London, you know how to access the site because you know how to use employee badge in Apple Wallet,” said Dafna Alsheh, Global Head of Workplace Experience & Design, BNY. Combination of technologies The combination of these technologies is now helping BNY create that convenient, quick access experience for employees — while ensuring a secure workplace.  “One of the things that makes employee badge in Apple Wallet really impactful is that it works the same at work as it does when they’re at the store or on the subway because you don’t have to teach people how to use it,” said Dafna Alsheh.  “We’ve had people who are like, ‘wow this just works.’ But when they realise they can use their Apple Watch, then they’re like, ‘this is magic.’”

Allied Universal®, the world’s pioneering security and facility services provider, has been selected by Seton Hall University™ to provide campus security programs. This moves strengthens the University’s commitment to providing a safe, secure, and welcoming environment for students, faculty, staff, and visitors. New security program Allied Universal will deliver comprehensive campus security services, including trained personnel, safety patrols, and emergency response support. The new security program is designed to enhance the University’s existing safety infrastructure, while helping to ensure that the campus community benefits from Allied Universal’s expertise in proactive risk management and security operations. New partnership “On behalf of Allied Universal, I want to express our sincere appreciation for this new partnership and for our shared commitment to creating a safer campus community,” said Steve Jones, Allied Universal Global Chairman and CEO. He adds, “As the pioneering security provider for higher education, we are excited to have been chosen to work with Seton Hall University as a higher education campus safety partner.” Seton Hall’s ongoing commitment The selection of Allied Universal builds on Seton Hall’s ongoing commitment to campus safety, combining the University’s strong public safety framework with Allied Universal’s proven expertise in higher education security. Together, the collaboration aims to provide a proactive, community-focused approach that reinforces a secure, welcoming environment for everyone on campus. Seton Hall’s mission “Allied Universal brings deep experience supporting higher education institutions across the country,” said Sergio Oliva, Associate Vice President for Public Safety and Security, adding “Their approach emphasises professionalism, training, and engagement with the communities they serve, values that align closely with Seton Hall’s mission and our own Public Safety philosophy.”