Global Security Operation Centers (GSOCs) are the hub of security operations, bringing together large amounts of data from surveillance, access control, and intrusion systems into a centralised location, in addition to carrying out travel risk management and various intelligence operations. They play an important role by helping corporations to mitigate risk and gain situational awareness.
All of this data, however, presents a challenge for GSOCs. Faced with processing thousands of events each day, GSOC operators find it hard to identify real threats from false nuisance alarms, due to which real breaches get missed frequently. This defeats the entire purpose of GSOCs, which is to protect people and assets.