Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

Omnisys introduces the BRO (Battle Resource Optimisation) C-UAS system, a field-proven, real-time optimisation platform built to help airport organisations mitigate the growing threat of unauthorised and hostile unmanned aerial systems (UAS). The system enables data-driven, proportionate responses to aerial threats, ensuring passenger safety while maintaining airport operations. In recent months, airports across Europe and the US have faced repeated shutdowns due to unauthorised drones. Munich Airport was halted twice within 24 hours; similar incidents in Copenhagen and Oslo led to partial closures, and the FAA now reports over 100 drone-related alerts per month. Each incident triggers significant financial losses, cascading delays, and reputational harm, forcing airport security teams to make rapid, high-stakes decisions under growing regulatory scrutiny. Smart deployment and confidence in decision-making To stay ahead of such challenges, airports require more than additional sensors. The real need lies in smart deployment and confidence in decision-making, knowing where detection blind spots exist, which assets to prioritise, and when it is safe to resume operations. This aligns with FAA and EASA guidance emphasising proportionate, site-specific UAS response plans and real-time operational assessment. The BRO platform addresses these needs by optimising how counter-UAS assets are acquired, deployed, and maintained. Using physics-aware modelling and live environmental data, it guides decision-makers in configuring systems for maximum protection while reducing unnecessary shutdowns. Its dynamic vulnerability mapping continuously adapts to terrain, infrastructure, spectrum conditions, and interference, ensuring readiness and resilience even as conditions change. Seamless integration BRO integrates seamlessly with existing airport command-and-control systems or operates independently as a real-time recommendation layer. High-fidelity simulations, analytics, and AI-driven recommendations allow operational teams to visualise real-time defensive coverage, identify degraded performance, and apply corrective actions instantly. This optimisation-driven approach minimises disruption, supports regulatory compliance, and accelerates a defensible return to normal operations. “The BRO system gives security decision-makers the ability to make informed choices about which systems to acquire, where to deploy them, and how to operate them—ensuring effective protection while minimising disruption, which can sometimes result in millions in losses and long-term harm to an airport’s stability,” said Alfred (Fredi) Tzimet, Deputy CEO of Omnisys.  “Its optimisation-driven approach empowers authorities to maintain airport functionality and safety even under evolving aerial threats.”

Iris Innovations, a world pioneer in specialised marine camera technology, has announced the launch of Photon, a compact ultra-low-light 4K night vision camera designed to make safe nighttime navigation accessible to every boater. Whether cruising after dusk, fishing before sunrise or patrolling remote coastlines, Photon delivers exceptional clarity and full-color imagery in near-total darkness – all without the need for infrared or thermal imaging. New benchmark for performance Unlike thermal cameras, which can struggle in low thermal contrast conditions, Photon excels in real-world environments, maintaining exceptional visibility and situational awareness. With an incredible minimum illumination of just 0.0003 lux (extremely high sensitivity to low light), the camera captures detailed, full-color video even under starlight conditions. Combined with best-in-class ultra-high-definition 4K resolution and a highly competitive price tag, Photon sets a new benchmark for performance and value in marine imaging. Cost of thermal and other night vision cameras “Photon is for anyone who wants to navigate with confidence after dark and can be used on any vessel: from leisure and sports fishing boats to yachts, commercial operators and law enforcement patrol craft,” said Carl Hitchcock, CEO of Iris Innovations. “It delivers extraordinary low-light performance at a fraction of the cost of thermal and other night vision cameras, and because it’s 4K, the detail and definition are outstanding. We’ve designed it to work seamlessly with pioneering marine electronics systems, so it’s ready for any boat.” Power over Ethernet (PoE) connectivity Built for the demands of the marine environment, Photon is fully EN60945 EMC compliant and rated to IP67, ensuring long-lasting performance in saltwater and harsh weather. Power over Ethernet (PoE) connectivity simplifies installation, while an included rugged, waterproof PoE injector makes setup quick and reliable. Compatible with major navigation systems, including Raymarine, Navico (Simrad, B&G and Lowrance), Furuno and Garmin (via Iris’s CMAC management system and IrisControl App for Garmin OneHelm), Photon integrates effortlessly into modern helm displays. Marine and commercial applications “We’ve always focused on designing rugged, purpose-built cameras for demanding marine and commercial applications,” added Hitchcock. “With Photon, we’ve taken that expertise and combined it with cutting-edge low-light and 4K processing technology to deliver a camera that performs brilliantly at a price point that puts it within reach for all boat owners and operators.” Photon camera at METSTRADE 2025 Iris Innovations will be launching its Photon camera at METSTRADE 2025 in Amsterdam this November. Retailing at just $1295.00, Photon will be available worldwide through Iris Innovations’ global dealer network from the end of November and is available with a standard 12mm lens for viewing at distance, and a 2.8mm super wide-angle lens option for rear view, side view and backup applications.

Eagle Eye Networks, the pioneer in cloud video surveillance, launched the $1 million 2026 Drako Smart Video Security Grant for Schools, dedicated to strengthening safety and security for students, staff and community members in K-12 schools, colleges and universities. Awardees may use the grant to implement Eagle Eye’s new AI Camera Gun Detection. Eagle Eye AI Gun Detection  “We are on a mission at Eagle Eye to help schools change the way they use security cameras,” said Eagle Eye CEO Dean Drako. “Eagle Eye AI Gun Detection integrates with existing security cameras to detect brandished firearms in real-time, enabling proactive responses during an emergency.”  Smart video security solution Grant recipients may receive up to one year of funding for the Eagle Eye Cloud VMS (video management system) and associated components. This smart video security solution includes security cameras, gun detection, 911 camera sharing, cloud storage, vape sensors, centralised management, and built-in analytics and AI features to help schools quickly address security issues and improve operations. Schools can use their existing security cameras, and have the option to integrate their on-site surveillance system into the Eagle Eye Cloud VMS.  Extensive experience protecting schools Eagle Eye Networks has extensive experience protecting schools and universities around the world. Benefits for schools include: Camera agnostic: Works with virtually any camera brand, including existing cameras. This means schools can easily upgrade their existing security system with advanced AI and cloud capabilities. Eagle Eye Gun Detection: Transform existing security cameras from passive recording devices into a proactive gun detection system, a vital tool for prevention and protection. To deliver the highest possible accuracy, Eagle Eye engineered a Triple-layer Verification system that uses two levels of AI and one level of human verification. Real-time insights for school administrators: Eagle Eye enhances the standard security cameras with AI, which gives those cameras the ability to detect threats, improve situational awareness, and provide timely information. Eagle Eye 911 Camera Sharing: Designate cameras to be securely, automatically shared with emergency response centres to give first responders vital information during a school emergency. Cybersecurity and privacy: Bank-level cybersecurity, triple redundancy, camera lockdown and privacy protections are built into Eagle Eye products. Comprehensive security solution: Eagle Eye capabilities include vape detection and other sensors, licence plate recognition, and cabinet systems for remote or hard to wire locations. Eagle Eye also integrates with door access control, and an unlimited number of third-party technologies delivering a holistic solution for schools and campuses of any size. Drako Smart Video Security Grants This is the third time that Eagle Eye Networks has funded a Drako Smart Video Security Grants for Schools. More than $2 million has been awarded to U.S. schools through this grant.  Applications are being accepted starting now. Grants will be awarded on an ongoing basis.

DigiCert, a global pioneer in intelligent trust, and Citrix, a business unit of Cloud Software Group, Inc., have announced an integration that automates the entire lifecycle of SSL/TLS certificates, from issuance to renewal. This collaboration pairs DigiCert’s capabilities with Citrix NetScaler’s Zero-Touch Certificate Management (ZTCM) and ACME protocol integration, empowering enterprises to maintain continuous security and compliance across hybrid and multi-cloud environments. The ACME integration supports both DigiCert CertCentral and DigiCert Trust Lifecycle Manager (TLM), giving enterprises flexibility in how they automate certificate workflows. Organisations using TLM gain additional advantages through advanced policy enforcement, delegated administration, and centralised visibility across multi-cloud and hybrid environments.  DigiCert integration with Citrix NetScaler’s ZTCM As certificate lifetimes are shortened across the industry from 398 days to 47 days, the need for automation has become critical. Manual processes are no longer scalable, leaving organisations vulnerable to outages, configuration errors, and compliance lapses. Together, DigiCert and Citrix NetScaler are helping enterprises adapt to this shift by delivering a fully automated, certificate management framework that minimises risk while reducing operational overhead.   The DigiCert integration with Citrix NetScaler’s ZTCM is managed directly through the ACME protocol, enabling fully automated certificate issuance, installation, and renewal across NetScaler-managed applications and environments. Key benefits include: Operational Efficiency: Eliminates manual certificate tasks and reduces administrative overhead. Continuous Security: Ensures consistent and compliant encryption across distributed systems. Reduced Downtime Risk: Prevents outages caused by expired or misconfigured certificates. Scalability: Supports hybrid and multi-cloud deployments through centralised automation. Crypto-agility: Centralised management and automation enable fast, organised implementation of advances like post-quantum cryptography. Rapid transformation “The cryptographic landscape is undergoing rapid transformation, and shorter certificate lifetimes are just one part of that change,” said Anthony Ricci, AVP of Solutions Engineering at DigiCert, adding “Our integration with Citrix NetScaler enables enterprises to automate every stage of certificate management — from issuance to renewal — ensuring uptime, compliance, and crypto-agility across hybrid and multi-cloud environments.” “Enterprises are being forced to rethink how they manage encryption at scale,” said Steve Shah, SVP/GM at Citrix NetScaler, adding “As certificate lifetimes shrink, the margin for error disappears. Our collaboration with DigiCert helps organisations automate certificate management from end to end, simplifying operations, improving reliability, and ensuring that security keeps pace with the speed of modern business.”

Stratas is a UK-based specialist in document automation, finance automation, and intelligent document processing (IDP). Its solutions help organisations automate processes underpinned by documents and improve control across finance and operations.   Stratas needed a new, secure, and scalable data storage solution after notification that its remote storage provider planned to discontinue services. Richard Webb, the company’s Professional Services Technical Consultant, explains: “We weren’t confident that the physical servers were being properly maintained. Our provider was using older machines and running Windows Server 2012, which presented us with reliability and security challenges. If we had continued with our arrangement, things would have had to change.”    Solution   After considering several options, Richard and his team selected Node4’s Virtual Data Centre (VDC) offering – the company’s managed, hosted Infrastructure as a Service platform. As the first step in deployment, Node4 set up a bespoke landing zone to assist Richard with data migration from his organisation’s legacy servers. Node4 also configured VDC access via a secure, high-speed VPN. Public cloud solution “We told Node4 from the outset that we wanted a managed, hosted environment. We’re a lean business with no physical premises and didn’t want the overheads and complications of managing physical servers,” Richard comments. “On paper, a public cloud solution might have seemed logical. But we run several niche applications with specialised workflow and process requirements. Node4’s VDC was a better fit – we got the scalability and flexibility of public cloud without the complexity and administration headaches. But we also benefit from Node4’s support and expertise. It’s the best of both worlds.” Node4’s data centre  “We also wanted our data to remain in the UK on servers owned by a UK company,” he acknowledges. “That’s important for GDPR compliance and data sovereignty." "It was also a bonus that Node4’s data centre is just down the road from us, so we’re hyperlocal, I guess. It all adds to the feeling that we’re not dealing with some faceless conglomerate – that there are real people on hand with a genuine interest in helping our business to thrive.”     Results   Stress-free migration   With the landing zone operational and VPN connectivity established, Richard and his team began migrating applications and clients to their new Virtual Data Centre. “Clients using our invoicing and accounting service can’t be offline for a long time – especially around month-end. So, although it was slower for us, we migrated one customer at a time at a rate of about five per week,” he explains. “Node4’s landing zone also allowed us to test migrations to ensure everything worked as expected before going live. This kept downtime to an absolute minimum and reduced many of the risks associated with migration to hosted environments.”    Enhanced backup, recovery and resiliency    Richard and his team immediately benefited from switching to Node4’s virtual data centre. “Our previous provider offered only basic backups, and their infrastructure lacked resiliency,” he recalls. “We could start work on a Monday and, without any prior warning, find half our servers were down. Switching to Node4’s virtual data centre with modern, resilient servers – alongside built-in comprehensive backup and disaster recovery – improved our day-to-day operations and customer experience right from the outset.”   Richard admits that the connectivity and reliability improvements far exceeded anything he’d hoped for. “It’s amazing! Even basics like logging in are easier. On our old system, it would take several attempts, and there was always a chance you’d get kicked out after a couple of hours. Getting online first time probably saves each of us around ten minutes a day. That may not sound much, but it quickly adds up as the weeks and months go by.”    Advanced, integrated security    Richard also notes that the VDC offers a range of security benefits, including firewall defences, DDoS protection and secured instances. “We’re planning to introduce multi-factor authentication to access our VPN. It’s a vital identity management tool for all businesses,” he comments. “But especially ones like ours with a 100% remote workforce.”   Consumption-based model: Pay for used compute, network and storage    Richard is also keen to highlight the advantages of a consumption-based model. “The VDC is fully self-service. We can adjust compute, network, storage, and services on demand with just a few clicks – giving us complete control over our environment and costs." "This is important right now and also helps us plan ahead; for example, we can now see a pathway to rolling out AI and advanced automation in the coming years.”    Transparent pricing    “I like the fact that VDC pricing is transparent,” Richard admits. “We did our due diligence and looked at a few other companies. Their project and operational costs seemed lower. But there were lots of gotchas – like fixed data charges and data limits – hidden in the small print. So, when we weighed it all up, Node4, with its consumption-based pricing, was far better value and a much better organisational fit.”    He concludes: “What does that mean on a day-to-day basis? Currently, we’ve scaled requirements as we’re carrying out some server consolidation work. But all that extra capacity is still there for us. And while we’re waiting, we’re not being charged for it. That’s a huge benefit. It helps us remain competitive and responsive to changing market and economic conditions.”

3xLOGIC, Inc., a major provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that Panda Restaurant Group, Inc. (parent of Panda Express, Panda Inn, and Hibachi-San) has completed deployment of 3xLOGIC’s VIGIL Trends Business Intelligence software to all of its North American locations.  Interface Security Systems, headquartered in St. Louis, Missouri, is the integrator and overall project manager for this ambitious endeavour. Largest family-owned restaurant Panda Express is the largest family-owned restaurant in America, with more than 2,000 stores globally, 35,000 associates and $3 billion in sales. Since it was established in 1983, Panda has steadily grown with roughly 125 stores opening each year. Privately owned and operated, the restaurant is guided by the core values of its co-founders and co-CEO, Andrew and Peggy Cherng and is dedicated to developing its team members and giving back to the community. Business intelligence solutions “As an industry leader, Panda Express’s culture sets an expectation of best-in-class results,” explained Lyle Forcum, executive director of asset protection at Panda Express. “Accordingly, we needed a state-of-the-art business intelligence solution to provide us with truly actionable information. Intelligence we can act on is central to Panda’s business strategy, which focuses on meeting high standards through continuous operational improvement.” Starting in August 2017, 3xLOGIC and Interface Systems worked with Panda Express to customise Trends to meet the company’s unique, comprehensive needs. Interface began system deployment in QI 2018 with the first location going live in March 2018. Presently, Trends is deployed at 1,960 locations and has been integrated with existing Interface video surveillance and alarm systems. Tracking and improving operations “It was impressive that we were able to integrate Trends so seamlessly with existing intrusion and video systems,” said Sean Foley, senior vice president of national accounts at Interface Systems, “and the entire solution was rolled out without a single technician visiting any store.” Unlike many retail BI implementations, the focus at Panda Restaurant Group is not solely on retail loss prevention, but also on tracking and improving all operations at every store. Here are some of the key elements of store operations that Trends enables Panda to monitor, track, and improve: People Development: To set its people up for success, store managers are able to review all transactional behaviour and address opportunity areas with employees within two days. Comparing Store Performance: The store managers’ Trends dashboard shows very clearly how the restaurant is performing compared to other stores in the region and to their prior month’s performance. Optimising Store Efficiency: Trends visually displays how many people are working per hour, what job they are facilitating, and the revenue generated per hour. Monitoring Intrusion Data: Trends provides intrusion data, which shows in a very simple display when stores are opened and closed, deliveries are made, cleaning is done, and whether the store is being remotely armed and disarmed. Tracking Cash: Panda Express can track currency, how much is in the safe and when it was last counted, as well as petty cash spend along with scanned receipts for purchases. Custom Dashboards: The system provides an array of dashboards for all levels in the organisation that give an at-a-glance or drilled-down overview of an employee’s priorities and responsibilities. “At Panda, safety and loss prevention are key priorities in executing great operations,” said Lyle Forcum, executive director of asset protection at Panda Express. “We worked with 3xLOGIC and Interface for over a year to implement a highly-customised solution to meet these priorities. Now, we have a cutting-edge tool deployed across the entire enterprise that we can all be proud of.”

When major fire and security specialists Cornerstone were appointed to deliver the life safety systems for the refurbishment of 77 Grosvenor Street, they faced a unique challenge.   Located in the heart of London’s Mayfair district, the prestigious building features classical architecture and over 50,000 square feet of premium open-plan office space spread across six floors. The goal was to upgrade the fire protection without compromising the building’s refined aesthetics. The client, a major property management company, required a solution that was robust, reliable and unobtrusive. Working closely with the design and construction teams, Cornerstone turned to Hochiki Europe, a long-standing partner known for dependable systems that blend seamlessly into high-end environments. Latitude fire detection and alarm control system At the core of the installation is the Latitude fire detection and alarm control system. Chosen for its powerful cause and effect programming, flexible networking and modular scalability, Latitude was well suited to the demands of a multi-level heritage building. Its ability to support complex configurations made it ideal for a site where multiple zones, floors and room functions needed to be managed with precision. To deliver complete protection across the site, Cornerstone selected a combination of Hochiki's Enhanced System Protocol (ESP) addressable devices and the FIRElink aspirating detection system. The FIRElink system is adaptable to a broad range of environments and applications. ESP detectors From small, to very large areas, the system is particularly useful in protecting computer rooms or data centres but can be designed to fit almost any environment.  ESP detectors offer high performance with a minimal visual footprint, ideal for preserving the character of the restored interiors. In areas requiring an even more discreet solution, such as decorative ceilings or high airflow zones, FIRElink was installed using capillary sampling pipes hidden within the building’s structure. One of the key advantages of the Latitude platform is its ability to interface with wider building management systems (BMS). At Grosvenor Street, this opens the door to centralised monitoring and control of fire safety in conjunction with other building systems. Open integration Latitude’s open integration options mean it can share status updates and alarm events in real time with the BMS, enabling facilities teams to coordinate responses quickly and efficiently. For a high-spec office environment, this not only improves safety outcomes but also supports smoother day-to-day operation and building performance. Patrick Anthony, Project Manager at Cornerstone, explained the decision: “We have a trusted relationship with the Hochiki team. Their systems and devices are reliable, help reduce false alarms and are designed to aesthetically fade into the background, exactly what this project needed and delivers complete peace of mind for the management team.” The site at Grosvenor Street is now protected by a fully integrated, future proof life safety system that meets modern building safety standards while maintaining the building’s elegance.

With a capacity of 66,500 spectators, the MERKUR SPIEL-ARENA is the largest multi-purpose venue in Düsseldorf and home to the city’s main football team, Fortuna. Regular and constantly changing major events, both matches and concerts, present an ever-evolving security and access challenge. Stadium managers D.LIVE sought a secure, reliable replacement for their mechanical master key system; comprehensive, flexible security which would no longer create the problems and inconvenience of mechanical keys. Digital locking system Due to frequently changing event formats and service providers, keys were often lost, causing considerable administrative work and financial expense. Due to the large number and size of the areas to be secured, it became clear that only a digital locking system would combine the required performance features in a convenient solution. Another critical requirement was for robust devices which did not protrude from doors: football and music events can sometimes be a little rough. The technology installed needed to be tough and reliable enough to withstand the odd kick. Key requirements for the new system Finally, the solution would also need to simplify the management and rental of multiple private spaces inside the building, including the Promenade, Merkur Business Club and boxes in the east wing. These offer additional space for a total of almost 7,000 people for meetings, press conferences or product presentations. One of the key requirements for the new system was therefore the ability to grant and revoke access authorisations individually, especially for external event organisers and operators. Innovative key-based digital access Based on these requirements and their experience with other local venues, D.LIVE chose the eCLIQ programmable-key locking solution, part of a suite of Digital Access Solutions from ASSA ABLOY, which scores highly on security, reliability and convenience. Their new eCLIQ key-operated digital access solution has approximately 2,500 wireless cylinders; around 1,150 programmable eCLIQ Connect keys have been issued. With this solution, every authorised keyholder carries their own eCLIQ key which can be programmed with tailored access authorisations. For added security, access rights can be individually revoked at any time and lost keys can be blocked. Convenient management of contractor access “One of the reasons we chose eCLIQ Connect keys was to enable us to grant or revoke authorisations to external organisers and operators via Bluetooth in a rapid and user-friendly way,” says Lukas Angenendt, VEFK & Project Manager Electrical Engineering, D.LIVE. Powerful, intuitive software makes it easy for stadium managers to issue temporary authorisations for contractors, cleaning staff and external event service providers, which streamlines site maintenance and management. As an additional layer of security, their eCLIQ Connect keys have to be validated on site by entering a PIN code in the smartphone app. Digital security enhancements In addition to the digital security enhancements, eCLIQ’s high degree of flexibility was another big plus: eCLIQ is convenient to handle and program as, for example, the power supply and communication with each cylinder take place via the battery-powered key. There’s no need to visit every door or device to replace its battery. No wiring is required for the very low-maintenance cylinder which is fitted flush to the door and thus offers no attack surface for vandalism. Cable-free installation was also simpler and quicker: only two weeks, when no events were taking place in the stadium, were available for the conversion of all doors.