Interface Security Systems, a managed service provider delivering business security, managed network, UCaaS (Unified Communications as a Service) and business intelligence solutions to distributed enterprises, announces a new offering that enables its restaurant, retail and hospitality customers to communicate with their patrons via SMS and MMS text messages.
Using their regular published business telephone number, businesses can have real-time two-way text conversations with their guests, inform them when their orders are ready to be picked up, or when their room is ready. Patrons can place orders, ask questions, and inform restaurants when they are waiting outside the store or restaurant for their order.