IPtelX, a pioneering provider of dedicated telecom solutions for the alarm and security industries, is pleased to announce the deployment of Dealer Branding for voice alarm calls. This innovative solution tackles a major pain point for alarm companies: unanswered calls to the contact list due to showing up as spam on wireless phones.
This has been a serious problem for the industry. In the last few years, wireless companies have had the calls appear as spam on caller ID. Without being able to cancel an alarm, this has caused unneeded dispatches to PSAPs. The result has been more false dispatches, giving the industry a “black eye” and a bad reputation.
