16 Feb 2021

Post Office is expanding its presence in the identity services market with the roll-out of a suite of online and in-branch products in a new partnership with digital identity company Yoti. The rollout includes a free-to use app that will combine customers’ personal data and biometrics to create a secure, reusable ID on their phone, and in-branch services for those customers who do not have access to a smartphone or who prefer face-to-face contact when asked to confirm their identity.

The partnership will also connect Post Office customers with online businesses, by enabling companies to use Post Office and Yoti identity verification services for fraud detection, E-signatures and customer authentication services, using secure biometric face matching and liveness detection. The partnership combines Post Office’s existing experience in identity services and its extensive branch network with Yoti’s renowned identity technology to help drive the UK’s digital transformation.