Tatry Group has invested in SmartTask software to support its Operations, HR, and Finance teams with automated employee scheduling, proof of attendance, and holiday, sickness, and absence management. SmartTask is used by Tatry’s frontline teams and managers for accurate capturing of all working hours data which ensures correct payroll and customer invoices.
The mobile workforce at Tatry Group logs in to shifts using the SmartTask app. The operations team manage the workforce hours, ensuring that shifts deliver against the agreed contracts. Absences and missed shifts (no-shows) are accurately recorded, both to meet agreed SLAs and ensure the wellbeing of staff. This is particularly key for security staff and lone workers, where ensuring safety at all times when on-site is a duty of care requirement.