Leisure and business travellers enjoy the convenience of flexible check-in and the safety of contactless arrival. Switching mechanical locking for a wireless electronic system can offer both without disrupting hotel aesthetics or day-to-day operations. Guests can enter their room without queueing at reception: It is perfect for hospitality settings where 24/7 staffing is not cost-effective, as managers of one luxury apartment complex in Spain discovered.
Safety and convenience are now central to traveller expectations. In 2019, 78% of respondents to a Travel Leaders Group survey wanted to see more self-service check-in. Making this available can save a business money and reduce unnecessary staff workload.
