14 Dec 2023

As the year's peak shopping season hits its stride, an inaugural Retail Worker Safety Report from Motorola Solutions found that many retail workers and managers perceive safety incidents at their stores are on the rise.

The survey’s U.S. respondents reported that petty theft (54%), grab-and-run incidents (35%) and hostile customer interactions (31%) have increased in their stores over the past year, and as a result, nearly two out of three are at least somewhat concerned for their personal safety at work heading into the holiday shopping season.