Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

ISC West 2025 in Las Vegas showcased the latest advancements in security technology, offering security professionals a glimpse into the future of the industry. This year's expo highlighted the growing influence of artificial intelligence (AI), cloud computing, and enhanced integration. The pioneering comprehensive and converged security event attracted nearly 29,000 industry professionals to the Venetian Convention Centre.  Integration into unified platforms Several companies emphasised the importance of cloud-based solutions and the integration of diverse security components into unified platforms. For example, Brivo's Security Suite provides “everything in one platform” – not just access control. Customers only pay for what they use because the system is flexible and scalable from a single door to enterprise level applications. Brivo’s suite includes video, but the system can also tie in with third-party “partners.” Genetec's Security Centre allows for more frequent updates through the cloud. Milestone is undergoing a two-year transition to bring its Xprotect system into the future by incorporating Arcules and Briefcam into a video-as-a service product. Suprema introduced BioStar X, which integrates access control and video analytics into a single platform. AI and mobile credentials  Axis Communications’ Cloud Connect product announced three new partnerships at ISC West 2025 Axis Communications’ Cloud Connect product announced three new partnerships at ISC West – Eagle Eye Networks, SecuriThings, and Wesco. They join the three partners announced during the first year of Axis Cloud Connect – Genetec, Kone (elevators) and Milestone. AI and mobile credentials were still hot topics at ISC West 2025, but the conversation has evolved beyond amazement at the technologies’ capabilities and now centres on more practical aspects. From the theoretical to the practical “AI and mobility are still the ‘flavors de jour,’ but messages are evolving to manifest AI for better outcomes,” says Heather Torrey, General Manager, Commercial Security, Americas, for Honeywell Building Automation. The company has reframed its security portfolio to be very building- and business-focused, continuing to grow and evolve after the recent acquisition of LenelS2. “From the theoretical to the practical, we want customers to be part of the conversation so we can deliver AI that is meaningful to them, focusing on what’s most important,” says Torrey. Under Honeywell’s new ownership structure, “each part of the business can be more focused on customers’ needs,” she says. Honeywell continues its journey around mobile access and credentialing and migrating to cloud solutions. Innovations in Access Control Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems Access control remains a critical component of security systems, and ISC West 2025 showcased several innovations in this area. Acre is releasing “Gallery,” its version of the App Store for access control. DormaKaba is launching the Keyscan KC Series door controller with TCP/IP connectivity and enhanced features. Gallagher’s new Quickswitch access control board simplifies the migration from legacy systems. Johnson Controls highlighted its C-Cure command centre and C-Cure IQ web client, offering a unified approach to access control and video. Hardware integrations for security panels For service provider Alarm.com, hardware products prepare a path to greater customer experiences, says Abe Kinney, Alarm.com’s Director, Product Management, who oversees hardware integrations for security panels, sensors, video, etc., and drives new product development. “We are looking to bridge the physical world to digital world,” he says. “We want to bring an advantage to our dealers that they can bring to customers.” Because Alarm.com’s customers pay a monthly fee, the products must be durable and economical, says Kinney. “It should work with no need for truck rolls.” The importance of longevity and flexibility Products are evaluated based on features, price, and ease of installation Products are evaluated based on features, price, and ease of installation. In particular, longevity is important for the Alarm.com’s pro channel. There is also a growing emphasis on deterrence industrywide. Says Kinney: “We recognise that detection is part of it, but we need to prevent problems from happening in the first place. And the industry is re-evaluating.” When it comes to cloud intelligence, Eagle Eye Networks puts the emphasis on flexibility. They offer AI that can perform anywhere on the system infrastructure, on the camera, on their on-site bridge device, or in the cloud. They support their own AI and also any AI product from a third party. “We focus on what customers want from the data AI detects,” says Hans Kahler, Eagle Eye Networks’ Chief Operating Officer. Integration with other systems A timely alert from gun detection could save a life, but AI can also generate information that might be used and analysed later, such as point-of-sale information, dwell time, foot traffic, etc. “What people want is the ability to work with the data for business intelligence,” says Kahler. Integration with other systems provides new opportunities for customers: For example, a licence plate reader at a restaurant drive-thru could trigger customisation of the menu board digital signage based on the customer’s previous buying pattern. Relentless Innovation Assa Abloy handles more than 40 million SKUs for all its various brands, faked in 28 factories in the US Assa Abloy handles more than 40 million stock keeping units (SKUs) for all its various brands manufactured in 28 factories in the United States. Merely complying with regulations such as the “Buy American Act” is a monumental effort considering the massive product line, attendees heard at Assa Abloy’s Annual ISC West Breakfast focusing on compliance challenges in the security market. Meanwhile, back at the trade show booth, Assa Abloy focused on “relentless innovation” in every corner of its product line. Assa Abloy’s message: Innovation in security does not have to be about AI or automation. In fact, inventive approaches to products come in all shapes and sizes and at every level of the product portfolio, and innovation is happening faster than ever. For example, the Safebolt product from Securitech, a brand recently acquired by Assa Abloy, can quickly lock down existing doors with the press of a red button on a cylindrical or mortise lock. Temporary Systems to Secure Events Securing events is the focus of Allied Universal's Unified Command Solutions, which specialises in setting up temporary security systems for conventions, trade shows, festivals, construction sites, parades, and other events. They can add technology to situations where previously mostly security officers were used, providing safety/security and enabling more efficient event operation.  “We can put cameras anywhere, whether they need power or not, use cell service or WiFi, a localised network or the internet, or whatever,” says Andrew LaMadrid, VP, Sales for Allied Universal's Unified Command Solutions. Event operation and management IDIS came to ISC West looking to leverage new products that they did not promote in the past The focus is on easy implementation, flexibility, and fast setup and removal. “We look for a solution to solve each customer’s pain points,” says LaMadrid. They specialise in setting up and deploying surveillance cameras for safety/security and for event operation and management. Mobile surveillance is a relatively new “piece of our puzzle” when it comes to protecting high-profile events. “People are excited about what we can offer that’s new,” says LaMadrid. Unified Command Solutions has been around for about 12 years and was acquired by Allied Universal last summer. IDIS came to ISC West looking to leverage new products that they did not promote in the past, and visitors were very interested in those solutions, says Scott Switzer, IDIS CEO. “The progression of our product line has been tremendous,” he says. Last year, the IDIS booth offered only basic analytics, but this year they had 30 different advanced analytics including gun and aggression detection using the advanced solution “IDIS Vaidio AI.”  What Makes You Different? The most common question IDIS hears at their trade show booth is: “What makes you different?” The answer: They offer an end-to-end solution, including cameras; they manage, control, design from end-to-end; and there is no need for multiple integrations. The time needed to install an IDIS system is significantly less because of the simplicity. “We have customers we have supported and grown together for over 20 years,” says Switzer. The company previously deployed IDIS cameras under the Costar brand before the Korean IDIS brand was introduced into the U.S. (IDIS purchased Costar and changed the name to IDIS America.) “This has been a tremendous show for us; we are looking to build our momentum and let more people know about IDIS,” says Switzer. Managing real AI at the edge The depth of their metadata enables new applications, whether for security or business operations Based in Prague, Czech Republic, and with U.S. offices in Pennsylvania, FF Group provides licence plate recognition for harsh environments. Using Axis cameras, they offer “managed real AI at the edge,” selling through a nationwide distributed network, says Alex Osypov, CEO and Founder of FF Group. Markets include parking lots, cities/municipalities, police, government, water systems, etc. The depth of their metadata enables new applications, whether for security or business operations. They are looking to combine and correlate data including LIDAR, RADAR, etc. to exploit the advantages of “data fusion.” Osypov says: “The market is growing because we are involving other adjacent markets.” Unified platforms and advanced tools Several companies are focusing on enhancing security operations centres (SOCs) by providing unified platforms and advanced tools. Axon’s Fusus system “layers” onto existing infrastructure, tying together various sensors into a single interface for real-time monitoring and information sharing. Increasingly, enterprises have invested in a lot of technologies – ac, video, asset trackers – but none of it talks together. Fusus ties all the systems together so that operators no longer have to look at 10 different screens. Rather, there is a “single pane of glass” that shows everything and facilitates sharing of information with law enforcement.  Motorola also showcased its Security Operations Centre, which integrates hardware, software, smart sensors, communication radios, and broadband devices to streamline incident management.

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?

New technology advancements significantly increase efficiency and productivity in any industry, including physical security. Enhanced innovation both creates new products and services and improves existing products, all for the benefit of security manufacturers, integrators, and end users. Companies that embrace new technology stay ahead of the curve and gain a significant competitive advantage. In addition, they can differentiate themselves in the marketplace. We asked this week's Expert Panel Roundtable: What are the most promising new technologies in the physical security industry?   

Eagle Eye Networks, the global pioneer in cloud video surveillance, introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. At a press conference held at the Capital Factory, leaders from St. Thomas University in Houston, Valour School in Austin, St. Julian Episcopal Church in Austin, the Capital Factory, law enforcement, and security technology experts shared why they are adopting the technology. While millions of security cameras are installed worldwide, they are not generally used for proactive security. Now, with Eagle Eye Gun Detection, schools and businesses can transform their existing security cameras from a passive recording device into a proactive gun detection system, a vital tool for prevention and protection. Eagle Eye Gun Detection Eagle Eye Gun Detection analyses video streams with AI to detect brandished guns. Early detection gains schools and businesses valuable time to take action and potentially save lives in an active shooter situation. Combined with Eagle Eye 911 Camera Sharing, the 911 centre also gains secure access, enabling 911 operators to give first responders vital information about what is happening at the scene of an emergency. Gun violence Gun violence is now the major cause of death for children and teens in the United States, surpassing car accidents and other causes in recent years, according to data from the CDC. In 2024, there were 503 mass shootings in the US. More than 3,700 children and teens under 18 were injured, and 1,403 died. It is also a major public safety, public health, and economic concern. The annual economic impact of gun violence in the U.S. is estimated at $557 billion, according to the Gun Violence Archive. Visual gun detection accuracy To deliver the highest possible visual gun detection accuracy, Eagle Eye engineered a Triple-layer Verification system that uses two levels of AI and one level of human verification. Eagle Eye’s Triple-layer Verification consists of: Rapid Edge AI: Video from security cameras is continuously analysed for potential brandished guns by the Eagle Eye AI Bridge on location at the school or business. An AI model appropriately sized for widespread edge deployment is utilized. Advanced Cloud AI: When a potential gun is detected, the appropriate video is instantly transmitted to the Eagle Eye Cloud for analysis by a very large-scale Eagle Eye AI model. The use of a very large model in the cloud provides accuracy and reduces false positives. Eagle Eye Human Review Service: When the Advanced Cloud AI detects an actual gun, the Eagle Eye Human Review Service, staffed with trained professionals, verifies that a gun is present. The customer’s emergency response sequence and notifications are then executed. The response typically includes SMS messages, phone calls, and emails to key security or company personnel, law enforcement, response service, key executives, and emergency responders. Additional benefits Additional benefits of the system include: The Eagle Eye Cloud VMS (video management system) is the first and only VMS with integrated gun detection. As part of the Eagle Eye Cloud VMS, an open platform, Eagle Eye Gun Detection customers can easily add additional AI features and integrate with an unlimited number of third-party technology providers. Eagle Eye Gun Detection works in conjunction with Eagle Eye 911 Camera Sharing to give 911 operators access to live and recorded video feeds from security cameras near the scene of an emergency, dramatically improving situational awareness for first responders and response time. Unfortunately, no single technology can solve gun violence, it requires a multi-layered approach where different techniques—such as visual gun detection, access control, metal detectors, panic buttons, training of staff and students, execution of practice drills, fencing, secure areas, and other physical barriers—provide different layers of security and work in concert with human oversight to ensure optimal protection. Eagle Eye Gun Detection adds a crucial new layer that should be used in a comprehensive approach to ensure safety. Praise from school and church leaders Business, school, and church leaders praised Eagle Eye Gun Detection as an essential technology for all organisations. H.E. Jenkins, Chief of Police, St. Thomas University, Houston: “Gun detection that is AI-powered, triple-verified, camera agnostic, and able to work in tandem with other security systems is a game-changer. It’s a layered approach to security, and I think it is what every university should be doing." Matthew Schwandt, Director of Operations, Valour School, Austin: “We want kids to be able to be kids. And students and faculty should be able to focus on learning without having to be distracted by security. We really try to keep security as unobtrusive as possible. Eagle Eye Gun Detection is an additional defensive layer to speed up response, and mitigate and prevent a potentially dangerous situation before it escalates.” Ross Perry, Board Member, St. Julian of Norwich Episcopal Church, Austin: “We want our congregation to feel safe and protected while they’re here to worship and be with others in the community. We hope it is never needed, but we are happy to have Eagle Eye Gun Detection technology in place because it provides additional protection beyond security cameras. It can be more proactive, identifying and alerting the right people to take action if necessary.” John Murphy, Owner, ProTecVideo, Mobile, Alabama (Eagle Eye reseller and former law enforcement. Leading Eagle Eye Gun Detection beta test at Gulf Coast Technology Centre): “I was very impressed with the speed and the accuracy of the gun detection alert. I often see situations in schools, hospitals, and public spaces where gun detection could have a major impact. For law enforcement and other first responders, many calls are reactionary. Extra time and early detection are critical to response.” “I also believe if we use Eagle Eye Gun Detection combined with Eagle Eye 911 Camera Sharing, we have the potential to provide crucial early detection, notification, and additional live-scene updates to increase response time and improve law enforcement’s capability to limit or stop life-threatening situations.” Joshua Baer, Founder and CEO, Capital Factory, Austin: “We've been using the Eagle Eye Cloud VMS (video management system) for more than a decade, so it was turnkey and seamless to add Eagle Eye Gun Detection to our existing system. With real-time text message notifications and human verification, we can be confident we'll be the first to know about any potential threats.” Making the world a safer place “At Eagle Eye Networks, making the world a safer place is our mission,” said Dean Drako, CEO of Eagle Eye Networks. “Working with organisations like the Capital Factory, St. Thomas University, Valour Schools, St. Julian Episcopal Church, alongside our dedicated law enforcement and public officials, the launch of Eagle Eye Gun Detection is much more than a product launch, it’s a community-supported security and safety initiative.”

Alcatraz, the pioneer in facial biometric authentication for physical access, has joined the Biometrics Institute, the independent and impartial international membership organisation for biometric users and other interested parties. Alcatraz is modernising access control with AI-powered facial authentication technology, enabling private, secure, and seamless entry across demanding environments. Its platform, Rock X, is deployed at scale across Fortune 100 campuses, AI data centres, financial institutions, stadiums and government facilities, where precision, compliance, and trust matter most. The platform is designed with privacy at its core, incorporating opt-in enrolment, encrypted biometric templates and detailed audit reports to support compliance with major data protection frameworks, including the GDPR, CCPA, CPRA, and BIPA. Global biometrics community “As facial authentication becomes the standard for securing physical spaces, we have a responsibility to lead not only in what we build, but in how we build it,” said Tina D’Agostin, CEO of Alcatraz. “With deployments across critical infrastructure, government and enterprise environments, we bring a real-world perspective to what responsible biometric implementation looks like in practice. Joining the Biometrics Institute reflects Alcatraz’s commitment to shaping global best practices around privacy, transparency and accountability.” Established in 2001, the Biometrics Institute connects the global biometrics community. It has offices in London and Sydney and hosts international events to share knowledge on current and future biometrics developments with its members and key stakeholders. The Institute’s work is founded in trust, and it develops good practices and thought leadership to support the responsible, ethical and effective use of biometrics. Multi-stakeholder community Their global member register comprises a multi-stakeholder community of more than 200 organisations from 43 countries. This includes banks, airlines, government agencies, biometric experts, privacy experts, suppliers, academics and 18 Observers representing United Nations agencies, intergovernmental bodies, and European Union institutions. Alcatraz’s membership underscores its commitment to ethical innovation and privacy innovation in biometrics, joining a global effort to advance responsible, transparent, and trusted biometric practices. D’Agostin will also participate in the Biometrics Institute Congress and side events on 15–16 October in London, UK, joining global industry and policy pioneers to discuss the future of ethical and privacy-centric biometrics.

Mark Bridges, CEO of Ranger Fire and Security has been recognised as one of The LDC Top 50 Most Ambitious Business Leaders for 2025. The Top 50 was created by LDC, the private equity investor that is part of Lloyds Banking Group, in partnership with The Times. Now in its eighth year, the programme continues to celebrate the drive and ambition of Britain’s best and brightest entrepreneurs. This year the programme received almost 700 nominations, showcasing the exceptional individuals that are building successful, growing medium-sized businesses right across the UK. New ideas to innovate and diversify The business pioneers featured in The LDC Top 50 for 2025 are making a powerful impact by creating jobs, making a difference in the communities they serve, championing sustainability and expanding internationally. They are also demonstrating resilience as they drive growth and develop new ideas to innovate and diversify. They operate from 67 towns and cities across the UK and span every sector of the economy, whilst collectively they employ almost 10,000 people and generate combined revenues of £1.2bn. Nature of the fire and security sector Ranger, which launched in early 2024, was set up by Mark and the founding team to overcome the fractured nature of the fire and security sector, where many businesses struggle to scale. By bringing together high-performing businesses under one group, Ranger is on a mission to become the one-stop shop for all fire and security needs. Since its launch in February 2024, Ranger has acquired 11 companies with expertise across the whole fire and security landscape and serving a broad customer base that includes both the private and public sector clients. This year alone, the company has acquired four new businesses, including its third in Ireland as Ranger looks to continue expanding into markets beyond the UK. Ranger's fire and security needs Mark Bridges, CEO of Ranger Fire and Security, said: “To be part of the LDC’s most ambitious pioneers is a great privilege and I am honoured to be named alongside so many excellent pioneers from a wide range of sectors." “Launching Ranger, with a mission to become the one-stop shop for everyone’s fire and security needs, has been an incredible journey to date and I’m so proud of what the team has achieved, leveraging our shared industry knowledge to better serve customers, while creating opportunities to pool our resources and cross-sell across the entire Ranger Group." “I’m now looking forward to building on what we’ve achieved to date, as we continue to grow our reach across the UK and Ireland.” The LDC Top 50 John Garner, Managing Partner at LDC, added: “In the eight years since we launched The LDC Top 50 we’ve had the honour of meeting some exceptional business pioneers." "This year’s cohort has shown drive and ambition in their growth journeys, proven remarkable resilience, and together they are making a real difference to their employees, the communities they work in and society at large." "I’d like to congratulate them on everything they’ve achieved so far. Their success stories are only just beginning, and we’re excited to see where their journey takes them next.”

Artificial Intelligence Technology Solutions, Inc., a global pioneer in AI-driven security and productivity solutions, along with its wholly owned subsidiary, Robotic Assistance Devices, Group (RAD-G), has signed six additional remote video monitoring clients for SARA (Speaking Autonomous Responsive Agent), the Company’s multiple award-winning agentic AI platform for remote video monitoring.  This follows the Company’s announcement on October 8 of four initial monitoring clients and brings the total number of monitoring centres now engaged with SARA to ten, solidifying RAD-G’s dominant position as adoption of AI-powered automation accelerates across the industry. Additional client commitments These additional client commitments follow the strong reception SARA received during the recent The Monitoring Association (TMA) Annual Meeting. The rapid growth in adoption highlights the industry’s recognition of SARA as the most advanced and effective AI platform designed specifically for remote video monitoring. “The remote video monitoring industry has forever changed,” said Steve Reinharz, CEO/CTO and founder of AITX and all RAD subsidiaries. “SARA is delivering the intelligence, consistency, efficiency, and cost reductions that operators have been seeking for years.” “This new platform allows monitoring companies to have a cost-effective solution to start tackling the billions of unmonitored cameras around the world today. Our vision is to have every camera monitored with responses as needed. It’s truly astounding the direction this is headed. For us, it’s SARA leading the way.” Continued expansion The Company expects continued expansion of its monitoring client base in the weeks ahead as additional centres move forward with SARA commitments and integrations. The Company anticipates announcing further client additions along with projected SARA licence volumes as deployments progress and adoption scales across the remote video monitoring industry. As adoption accelerates, RAD-G continues to position SARA as the #1 agentic AI platform for security and remote monitoring. The Company remains focused on supporting its growing roster of monitoring clients while driving innovation and market pioneership across the broader AI-powered security sector. Redefining security and guarding services industry AITX, through its primary subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the nearly $50 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35%-80% when compared to the industry’s existing and costly manned security guarding and monitoring model. RAD delivers these cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house. Operations and internal controls The company’s operations and internal controls have been validated through successful completion of its SOC 2 Type 2 audit, which is a formal, independent audit that evaluates a service organisation’s internal controls for handling customer data and determines if the controls are not only designed properly but also operating effectively to protect customer data. This audit reinforces the Company’s credibility with enterprise and government clients who require strict data protection and security compliance. Extensive expertise RAD is led by Steve Reinharz, CEO/CTO and founder of AITX and RAD, who brings decades of experience in the security services industry. Reinharz serves as chair of the Security Industry Association’s (SIA) Autonomous Solutions Working Group and as a member of the SIA Board of Directors. The RAD team also draws on extensive expertise across the sector, including Mark Folmer, CPP, PSP, President of RAD and Chair of the ASIS International North American Regional Board of Directors, Troy McCanna, former FBI Special Agent and RAD’s Chief Security Officer, and Stacy Stephens, co-founder of security robotics company Knightscope. Their combined backgrounds in security industry pioneership, law enforcement, and robotics innovation reinforce RAD’s ability to deliver proven, practical, and disruptive solutions to its clients. Prospective sales pipeline RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time. AITX is an innovator in the delivery of artificial intelligence-based solutions that empower organisations to gain new insight, solve complex challenges and fuel new business ideas. Through its next-generation robotic product offerings, AITX’s RAD, RAD-R, RAD-M and RAD-G companies help organisations streamline operations, increase ROI, and strengthen business. Simplicity and economics of patrolling AITX technology improves the simplicity and economics of patrolling and guard services and allows experienced personnel to focus on more strategic tasks. Customers augment the capabilities of existing staff and gain higher levels of situational awareness, all at drastically reduced cost. AITX solutions are well suited for use in multiple industries such as enterprises, government, transportation, critical infrastructure, education, and healthcare.

In an emergency, first responders, School Resource Officers (SROs) and responsible parties need to gain access to campus buildings to assess alerts and potential threats. With Connect ONE®’s new Emergency Response Platform (ERP), included with any service level at no additional charge, first responders and SROs can view cameras, unlock doors and outputs, activate task functions, initiate lockdown and see recent activity. Connect ONE ERP Connect ONE ERP unifies multiple school systems into one interface without separate site log-ins The Connect ONE ERP unifies multiple school systems into one interface without separate site log-ins. Integrators can offer 911 and dispatch centres viewing and access control of schools to assist responders during critical threats. The cloud platform ERP provides a separate agency login with specific designated permissions for first responders, who can only see customer site locations shared by the security dealer. Emergency Response Platform “The Emergency Response Platform allows Connect ONE dealers to partner with local law enforcement by providing the tools they need to diffuse an emergency quickly and effectively with powerful information to view and control facility security,” said Dan Simon, Technical Director, Connected Technologies.  He adds, “It’s a great solution to heighten safety and create safer experiences for the public, while ensuring you keep a customer long-term with a valuable service.” ERP: Use-case in action Nightwatch Security & Telephone LLC has executed the ERP at several of the area’s school districts Nightwatch Security & Telephone LLC, Sedalia, Mo., has implemented the ERP at several of the area’s largest school districts serving more than 5,000 students. Nightwatch Owner, Jeff Kesterson said it’s simple to update proximity key fobs and input agency officer’s access codes to stay current with staffing changes or modifications to permissions. “First responders and SROs maintain access to schools with proximity access control key fobs, but staying current with staffing changes was unwieldy before the ERP,” said Jeff Kesterson. Key fob credentials The Sedalia Police Department, which has access to schools in the city, said the ERP is a huge timesaver for administering key fob credentials. “Ease of administering credentials was important and adding or removing personnel from the system was clunky before the ERP. Instead of logging into all the school systems separately, we can look at everything in one place,” said Commander Joshua Howell, Operation’s Support Bureau, Sedalia Police Department. Connect One’s GeoView System Mapping Viewing and controlling options are also available via Connect One’s GeoView System Mapping Viewing and controlling options are also available via Connect One’s GeoView System Mapping – a real-time Google mapping feature, which adds the capability of seeing floor plans of the building along with point and click control of doors and cameras. Dispatch can easily respond to officers on-site and unlock doors for quick entry by clicking on GeoView’s map and door icon. Other features of the ERP A single application screen to add or remove agency personnel system codes/access credentials from shared customer systems. System codes are included in profile templates, so permissions come pre-defined for simple additions by the agency. Permissions may only be modified by the dealer to prevent misconfiguration; customers will maintain the ability to view the permissions without making changes. Activity by agency personnel is reviewable by the customer in reporting and notifications. Integrates with leading intrusion, access control, video, fire, temperature, humidity, MNS, environmental and weather systems. Connect ONE and the ERP is the unified, cloud management platform for schools that’s making a difference with easier access while increasing situational awareness.

Siemens Smart Infrastructure has partnered with San Juan de Dios Hospital in Seville, Spain, to transform it into a smart and sustainable asset. With buildings accounting for around 40 percent of global carbon emissions, and healthcare facilities increasingly facing financial and sustainability pressures, improving operational efficiency is crucial. At San Juan de Dios Hospital, Siemens has turned this challenge into an opportunity with its AI-based digital building technology. By deploying its innovative solutions, Siemens enabled the hospital to cut operating costs of the analysed assets by 35 percent, setting another benchmark for hospitals across the globe. Siemens’ AI-powered building platform The solution integrates energy and security control, as well as HVAC automation into a single system San Juan de Dios Hospital, which enjoys a history spanning more than 450 years, has undergone an impressive transformation using Siemens’ fully digital, AI-powered building platform Building X and digital services. The solution integrates energy and security management, as well as Heating, Ventilation and Air Conditioning (HVAC) automation into a single system. This leads to significant operational, as well as energy efficiency gains for building managers. Siemens’ technology and services are expected to enable a further reduction of 10 percent in operating costs, thanks to early fault detection and optimised equipment use. Harnessing AI and interoperable platforms “With Siemens’ technology, we have gone beyond simple automation. We now have an intelligent system that coordinates, optimises, and anticipates the functioning of our facilities, improving care quality and the well-being of those around us,” said María Jesús Pareja, Managing Director at San Juan de Dios Hospital. “This project sets another benchmark for hospital digitalisation globally. By harnessing AI and interoperable platforms, healthcare facilities can transform operational complexity into simplicity and resilience – ultimately improving care outcomes while cutting costs,” said Delphine Clément, Global Head of Verticals at Siemens Smart Infrastructure Buildings. Integrates remote digital services Siemens deployed a digital layer that merges remote digital features for fault detection and diagnostics At San Juan de Dios Hospital in Seville, Siemens has deployed a digital layer that integrates remote digital services for fault detection and diagnostics, intrusion detection via Siemens Siveillance Suite, and the Desigo CC building management system.  As part of the Building X platform, Operations Manager and Energy Manager provide real-time visibility into building performance and energy consumption, enabling smarter decision-making, improved operational efficiency, and measurable sustainability gains. Digital building platform Building X is a digital building platform that supports customers to digitalise, manage, and optimise their building operations. It is part of Siemens Xcelerator, an open digital business platform that enables customers to accelerate their digital transformation easier, faster and at scale.

Cattewater Harbour in Plymouth is harnessing the power and performance of 360 Vision Technology’s Invictus cameras, to protect and secure operations across the challenging and changing conditions at the harbour’s extensive shoreline. The UK manufacturer of ruggedised HD, radar and thermal PTZ imaging cameras, was selected to provide their industry-pioneering camera technology after a comprehensive on-site evaluation. Civilian pleasure traffic Plymouth is the largest city on the southwest Peninsula and the port is also home to the largest naval base Located on the south coast of Devon, Plymouth is the largest city on the southwest Peninsula and the port is also home to the largest naval base in Western Europe.  As well as civilian pleasure traffic from paddleboards to yachts, the Port of Plymouth handles a variety of cargo vessels through its commercial terminals at Cattedown Wharves, Victoria Wharf and Corporation Wharf. Freight includes liquid and dry bulk, as well as specialist project consignments for construction and heavy industry. Safe operation The Cattewater Harbour Commissioners are responsible for the smooth and safe running of the port. They are required to maintain and order safe navigation for all manner of craft, maintain and survey dredging channels, maintain navigation marks and lights, provide pilotage services and traffic regulation within the Cattewater Harbour and remainder of the civil port. At the port, nationally agreed standards for the safety of marine operations are required to be applied with a commitment to both local and international security measures, with the port’s own pilots boarding and guiding vessels with a 24/7 essential safety service - ensuring that all vessels over 50m complete their passage safely. Ensure the safety of navigation The harbour covers an wide coastline, with limits to the east of a line joining Mountbatten Breakwater The harbour covers an expansive coastline, with limits to the east of a line joining Mountbatten Breakwater to Fishers Nose, bounded by Sutton Lock Gates to the North, and Laira Bridge to the East. The Harbour Master’s role is to ensure the safety of navigation for all harbour users - whether military warships, cross-channel ferries, UAVs, underwater research vessels, small fishing boats, fuel tankers, large cargo ships, jet skis, or paddle boarders - and to take preventative measures to avoid incidents. “We are responsible for the safety of vessels, people and operations,” says Capt. Richard Allan, CEO & Harbour Master, PFSO (Port Facility Security Officer), Cattewater Harbour Commissioners. “We need to know what’s happening in the port at all times”. Effective surveillance coverage To achieve this, a camera system covering the port was deemed invaluable, with requirements for total coverage of the water and shoreline, combined with economy, performance and longevity of the camera equipment in the harsh seaport environment. The camera system covering the port was deemed invaluable, with a need for total coverage of the water To bring the project to fruition, Outersight (UK), a 'hands-on' consultancy dedicated to delivering innovative technical solutions were brought on board. Working with the Cattewater Harbour Commissioners and 360 Vision on previous projects for over ten years, and with experience working with universities, government departments, broadcasters, nature conservation bodies, natural heritage visitor centres, as well as port authorities-Cattewater Harbour Commissioners knew that Outersight (UK) were the people with the experience required for the project. Surveillance camera experience and technological expertise “We have worked with 360 Vision on many projects and have relied on the manufacturer’s surveillance camera experience and technological expertise before,” says Peter Barlow, Managing Director of Outersight (UK). “It was no different with this project. Right from the start, the team at 360 Vision helped us to demonstrate the advantages of using a network of their Invictus cameras at the port - primarily with an on-site demonstration to the port management team - so they could get real ‘eyes-on’ experience of the Invictus camera within the environment in which it would be used.” 360 Vision Invictus cameras Outersight team installed a network of 360 Vision Invictus cameras around the port to cover the water The Outersight (UK) team installed a network of 360 Vision Invictus cameras around the port to cover the water and shoreline, including cameras high on the marker light poles that signal the entrance to the port. “The camera locations were selected based on the most economical way to cover the area required,” continues Peter. “The flexibility of mounting options and visual performance of the Invictus cameras really paid dividends, allowing us to provide the port with the coverage they required, allied to the most economical cost." Brilliant zoom function of the Invictus cameras Peter added: “The fact that we have access to the navigation light towers which by default have a great view of the water, allied with the brilliant zoom function of the Invictus cameras means we do not need many cameras to cover a really large area." "By specifying really great cameras and optimising each camera position, we have managed to cover an extensive area with only a small amount of equipment - giving us great return on investment and the lowest possible running costs.” Access to the cameras to oversee operations The 360 Vision cameras cover the entire harbour area, including Cattewater Berths, Barbican Landing Stage, marina areas, slipways and the vast shoreline. They are located on navigation lights dotted around the estuary and on top of the harbour master’s building, with all having good open aspects to the water for maximum surveillance coverage. 360 Vision Invictus cameras feature 32x zoom and a 5-year guaranteed marine-grade paint Additionally, The Cattewater Harbour Master provides the Kings Harbour Master with access to the cameras to oversee operations in the MoD dockyard and Plymouth Sound. 360 Vision Invictus cameras feature 32x zoom and a 5-year guaranteed marine-grade paint – an essential attribute for use within the harbour’s corrosive saline environment. Additionally, several Invictus cameras with PoE option were used – greatly simplifying installation at the more remote reaches of the system. Image quality of the Invictus camera “The 32x zoom capability and stable image quality of the Invictus camera provides wide area coverage and excellent zoomed-in image results,” explains Peter. “This is especially advantageous to identify small vessels at distance – an essential requirement at the port.” “The Invictus camera has everything we need and at a very competitive price,” adds Richard. “It’s especially reliable in the harsh coastal environment, where we deal with a combination of sea salt, saline air and hot summer sun.” Network of Invictus cameras Surveillance system is recorded 24/7 and video footage can be accessed by the Harbour Master in the control room With essential marine environment features, such as viewing window wiper and low light capability, the network of Invictus cameras is capable of alerting the harbour management team to any operational, security or safety situation, allowing them to take action and suppress the situation before it escalates. The surveillance system is recorded 24/7 and video footage can be accessed by the Harbour Master in the control room and by mobile login by authorised duty personnel on site, via seamless integration with the Blue Iris VMS. Optical clarity and zoom capability Optical clarity and zoom capability of the camera network ensures instant visual confirmation, no matter what size of vessel or incident, with members of the harbour management team afforded remote access to the camera network via their phones for instant confirmation of incidents while on the ground or out on the water. The low power operation of the Invictus cameras also means lower running costs for the port, as certified by the camera’s Elexon charge code compliance for Unmetered Supply (UMS) outdoor powered devices, where electricity consumption is billed at just 30W per camera deployed 360 Vision’s Invictus cameras Organisations operating CCTV systems can achieve power consumption savings of an incredible 70% Organisations operating CCTV systems can achieve power consumption savings of an incredible 70%. This is a significantly lower power draw versus peer PTZ cameras with generic Charge Codes which are typically billed at 100W, and helps to lower daily running costs at the port. Using 360 Vision’s Invictus cameras as its backbone, Cattewater Harbour Commissioners now have an electronic surveillance system that is reliable, future-proof, rugged, economical and delivers the high performance required to meet the demanding daily operations of the busy seaport. Inception of the new CCTV system “Making things safe and secure for everyone using the port is greatly aided by the surveillance camera system,” says Richard. “The port keeps watch on a wide variety of vessels, including those carrying oil, gas, cattle feed and aggregate, to military warships, cross-channel ferries and underwater research vessels." "We also see paddle boarders and jet ski enthusiasts out on the waters too. Evidential footage from the system provides us with the power to convict irresponsible users, such as jet ski riders speeding, or illegal bass fishing brought in on small boats at night." “Since the inception of the new CCTV system, we have been able to solve a vast variety of incidents from the control room - keeping the public safe, ensuring shipping adheres to the rules of the port and preventing crime.”

Crime analysts at DeterTech, a trusted security partner to critical infrastructure and law enforcement, are warning of a major rise in reported incidents of copper and cable theft across Greater Manchester and Lancashire. Believed to be orchestrated by Organised Crime Groups (OCGs), the direct to threat to UK infrastructure is being driven by the sustained high price of copper, which hit $10,300 per tonne on 25th September 2025 – the highest recorded price since April 2024. Cable theft from rail network Cable theft from the rail network in Wigan resulted in widespread passenger disruption There have been six key incidents reported in the North-West of England since 14th September, impacting energy, transport, utilities and renewables infrastructure. For example, in Bolton a site was targeted for 33 kv copper cable valued at just under £500,000. Meanwhile, the theft of a significant quantity of string cable from a solar farm near Preston reduced the site’s energy output by around 40% risking the local power supply. Back in August, cable theft from the rail network in Wigan resulted in widespread passenger disruption and estimated losses to the UK economy of more than £1million. Deal with the threats Rachael Oakley, Head of Crime Intelligence, DeterTech, says: "The substantial price of copper is unfortunately driving high rates of offending across all forms of critical infrastructure. In order to protect energy, utilities, transport, and renewable infrastructure, it is imperative that fence lines are checked regularly, CCTV cameras are functioning correctly, and alarm monitoring centres are correctly equipped to deal with the threats posed." Critical infrastructure providers, particularly those with sites in the North-West of the UK, are urged to audit site security plans and to consider taking additional steps to deter unwanted attention from OCGs.  Direct threat to infrastructure The current intelligence picture points toward an on-going direct threat to infrastructure, with implications for asset loss service disruption, regulatory penalties and public safety. Operators are reminded to continue reporting all incidents of theft, suspicious vehicles, and hostile reconnaissance to DeterTech and Opal, the national police intelligence unit focused on serious organised acquisitive crime.